Really good. Heavy focus on training and we are always working on the bleeding edge internally so we can familiarise ourselves with new products and services before clients. Not encouraged obviously, but very tolerant of mistakes, as long as you learn from it. They do focus on certification, but it is quite funny as they encourage you to take the exam quickly, fail, focus on what you need to improve on and then take the exam again. A bit strange, but it means you tend to be more comfortable with taking exams, less embarrassed if you fail and the result is, I have not worked with so many qualified certified people. Everyone is very friendly, very much a, 'you help me, I help you' environment. They are quick to give responsibility and the lines between different levels of Support are very blurred, if you are comfortable doing something, they let you run with it, as long as you have someone to watch over your of course. Really enjoy working here.
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