How helpful was your Engineering team when you were first hired at RingCentral?

The people in the department we're very willing to help but the issue is that there is no training program. One can ask questions but often one doesn't know what questions to ask. Left alone it's sink or swim. The organization is driven by sales and marketing, and RingCentral is a juggernaut. It is not an engineering driven company, documentation, process, or even a specific methodology in designing or supporting products are not what the company does well. On the bright side, there are talented people there and they do manage to get things done, just maybe not in an efficient and coordinated manner.