RingCentral Employee Reviews
Out of 15057 RingCentral employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping RingCentral improve their work culture.
Briefly describe your overall experience at your company
has a good/ positive vibes and there is no pressure or power tripping happens
Review from Sales Dept
I really enjoy the work, and I appreciate the supportive leadership team and great colleagues.
Review from Engineering Dept
Review from Design Dept
My experience over the past six months and twelve days has been incredibly positive and rewarding
Review from Operations Dept
What do you like best about the leadership team?
They seem to really care about you as a person and they value your contributions
Review from HR Dept
You can each out to them
Review from Sales Dept
They care a lot about their employees.
Review from Engineering Dept
Good management among the team.
Review from Design Dept
I appreciate their clear communication and strong strategic vision. They are supportive, approachable, and foster a positive culture where employees feel valued and heard.
Review from Operations Dept
What does the leadership team need to get better at?
RingCentral's product training is incomplete, we only discussed the overview and never its details. We just discussed the general info, no assigned SME, the manager is rude, no immediate support, no clear goal setting, no room for improvement, only money generation focused, RingCentral should correc
Review from Sales Dept
stop biased judgement with team members
Review from Customer Support Dept
They need to understand what they really want for the money they pay. To be honest, the leadership team lives in some other universe.
Review from Engineering Dept
Invest time to help people grow in their careers Make their work valuable Have real managers, leaders with great hard skills aren't (necessarily) great managers - train team leaders and reorganize their time so they can take care of their team - or split these jobs, as many companies do
Review from Engineering Dept
More internal communication and more stability in the strategy
Review from Marketing Dept
What is the best part about your compensation package?
My HMO plan covers for my daughter.
Review from HR Dept
unlimited commission and lot of spiffs
Review from Sales Dept
The cash component is good, but the stock component could have been better.
Review from Engineering Dept
Market standard pay it is.
Review from Design Dept
The combination of a competitive base salary and comprehensive health benefits provides great peace of mind. It is a well-rounded package that shows the company truly values its employees.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I'm fully committed to my work and often go above and beyond, including working extended hours. While I enjoy what I do, my current package (13 LPA, with 11 fixed) feels below market standards for my role and effort. A market correction with a slightly better package would help me feel valued
Review from Engineering Dept
I feel undervalued because my compensation does not fully reflect my experience, the complexity of the work I handle, and the level of responsibility and ownership I take on.
Review from IT Dept
feel undervalued because the level of responsibility, ownership, and effort required in my role does not always seem to be reflected in my compensation. Customer-facing roles often require balancing multiple priorities, resolving complex issues.
Review from Customer Success Dept
Compensation is mid. Progression is stagnant despite being adaptive and embracing several responsibilities. Benefits are subpar.
Review from Operations Dept
I feel undervalued when my compensation doesn’t fully reflect the scope of my responsibilities, impact, and the level at which I contrib
Review from Design Dept
What are some of the best things about your team?
They are genuinely happy to celebrate your wins and your success
Review from HR Dept
very Helpful to each other
Review from Sales Dept
They are truly passionate, dedicated, and technically sound. They genuinely want to solve challenging problems.
Review from Engineering Dept
Good collaborators, supportive and excellent in their work.
Review from Design Dept
The genuine collaboration and willingness to support one another. Everyone brings unique strengths to the table, and we communicate openly to achieve our shared goals in a very positive environment
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
For support, stop asking if your trained to this or to that, just answer the question to avoid long calls
Review from Customer Support Dept
Minding their own business and be more quiet
Review from Sales Dept
The manager needs to work on her behavior, trace the HR records and reports, consider the buzz, see the pattern.
Review from Sales Dept
stop biased judgement with team members
Review from Customer Support Dept
Nothing really. I'm just someone who prefers solitude when working.
Review from HR Dept
What is most positive about the culture and environment at your company?
I like it that most of the senior leaders here seem to have grown from the ranks and are compassionate
Review from HR Dept
positive environment and no micro management
Review from Sales Dept
Really caring leaders who genuinely want you to grow.
Review from Engineering Dept
Cooperative colleagues, good culture and good work culture
Review from Design Dept
I highly value our strong focus on community giveback and social responsibility. Participating in the recent company blood donation camp with my colleagues was incredibly rewarding and shows that our culture truly cares about making a positive impact
Review from Operations Dept
What needs to change to make the company culture better?
The company itself is good, Its the assignment that is quite challenging as it is a new group, expectations are set so high that sometimes it's unreasonable
Review from Product Dept
More positive encouragement is needed, and it should be goal-driven rather than micromanagement-based.
Review from Engineering Dept
The culture is good, but the manager's attitude and behavior is bad. New hires should be treated like so, we are just less than a month in the prod, do not expect numbers already
Review from Sales Dept
Management decisions are completely unclear. You have broken your promises, more than once. At big events you talk about how everything is fine, but in reality you only make our conditions worse. Learn to tell the truth.
Review from Engineering Dept
Give 20% of working time for self-development, return the office to St. Petersburg, think about why people leave and do something.
Review from Engineering Dept
What did you like most about the interview process?
fast and efficient. Ask the right questions
Review from HR Dept
It was a while ago - but I felt like I got a good sense of the team and what it would be like to work at RingCentral.
Review from HR Dept
I got to meet a LOT of the current team.
Review from HR Dept
Hiring team is core to the process. Very little outside influence which means that candidates get to meet / talk to the people they will be working with every day. Short process too. 2-3 conversations rather than 5+ at other companies.
Review from Operations Dept
Great to meet with your future co-workers. I also go to spend enough time at the office that I had a real sense of what it was going to like to work there.
Review from HR Dept
What would you improve about your company's interview process?
The recruiters slow down the process. Offers are very slow to be sent even after verbal confirmation. Recruiters take days to get back to a candidate and then a different RC recruiter will reach out to the same candidate about a different posting! It's a mess
Review from Sales Dept
What makes you most happy at work?
It's the thought that i have made a great and positive impact to the business and that i have represented my team well
Review from HR Dept
very casual no pressure at all
Review from Sales Dept
Quality of work and supportive leadership
Review from Engineering Dept
Getting challenging projects and have good mentors to guide.
Review from Design Dept
Collaborating with such a supportive and talented team. Knowing that the work I do is valued and directly contributes to the company's success keeps me motivated and genuinely happy to come to work
Review from Operations Dept
What's going wrong and how can it be improved?
time cosuming for daily at office work
Review from Marketing Dept
It's already exhausting and tiring that there are days that I feel not going to work, maybe a change in manager would be a good improvement
Review from Product Dept
I just don't feel comfortable with RingCentral right now. The job is really stressful, the workforce are so toxic. There's no proper auxes for bio breaks & rest time after call. They keep on calling out people which are still documenting their cases after call. that's so stressful .
Review from Customer Support Dept
Provide a fair schedule that agent can choose based the scorecard or performance
Review from Customer Support Dept
The training materials are generic, the discussion duration per topic is short, the manager is rude, the manager's availability 1 to none, their workload from previous class is affecting the current class. This manager is stressed out
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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