RingCentral Employee Reviews
Out of 14882 RingCentral employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping RingCentral improve their work culture.
Briefly describe your overall experience at your company
Review from Operations Dept · Posted 7 days ago
Review from Design Dept
Review from Marketing Dept
challenging, never a dull moment, innovative, sense of belonging.
Review from Marketing Dept
What do you like best about the leadership team?
Their company vision and strategy.
Review from Operations Dept · Posted 7 days ago
Keeping us informed and transparent about product strategy and business goals.
Review from Design Dept
My direct supervisor is relentlessly supportive, shows integrity in all she does, and exudes compassion and intelligence. She's a dedicated worker yet maintains a human approach with her team.
Review from Marketing Dept
Comminicative and workinf to innovate
Review from Marketing Dept
Transparency, honesty, planning, measuring, and dedicated.
Review from Marketing Dept
What does the leadership team need to get better at?
RingCentral's product training is incomplete, we only discussed the overview and never its details. We just discussed the general info, no assigned SME, the manager is rude, no immediate support, no clear goal setting, no room for improvement, only money generation focused, RingCentral should correc
Review from Sales Dept
stop biased judgement with team members
Review from Customer Support Dept
They need to understand what they really want for the money they pay. To be honest, the leadership team lives in some other universe.
Review from Engineering Dept
Invest time to help people grow in their careers Make their work valuable Have real managers, leaders with great hard skills aren't (necessarily) great managers - train team leaders and reorganize their time so they can take care of their team - or split these jobs, as many companies do
Review from Engineering Dept
More internal communication and more stability in the strategy
Review from Marketing Dept
What is the best part about your compensation package?
I think overall is good
Review from Design Dept
Knowing that I have stable and affordable healthcare is imperative. However, the wages and meals are great too!
Review from Marketing Dept
Stock and stock as a bonus
Review from Marketing Dept
It's at or above the competitors in the space.
Review from Marketing Dept
Ability to purchase company stock at a discount.
Review from Design Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation is mid. Progression is stagnant despite being adaptive and embracing several responsibilities. Benefits are subpar.
Review from Operations Dept · Posted 7 days ago
I feel undervalued when my compensation doesn’t fully reflect the scope of my responsibilities, impact, and the level at which I contrib
Review from Design Dept
No pay rise in line with inflation, RSU's are no longer issued
Review from Marketing Dept
I feel undervalued because my base salary is too low relative to the high-level responsibilities I handle daily. Additionally, the high cost of HMO premiums for dependents significantly reduces my take-home pay.
Review from Sales Dept
Compensation is good. However, incentives are not really distributed equally.
Review from Engineering Dept
What are some of the best things about your team?
My teammates are independent, skilled and each and everyone of us have a sense of ownership when it comes to our responsibilities.
Review from Operations Dept · Posted 7 days ago
Good talents, good working culture.
Review from Design Dept
My team is reliable, helpful, super smart, and truly great to work with.
Review from Marketing Dept
Friendly smart trusting and eager
Review from Marketing Dept
We are a team. We have each other's backs and we are honest and open, collaborate, and work well together.
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
For support, stop asking if your trained to this or to that, just answer the question to avoid long calls
Review from Customer Support Dept
Minding their own business and be more quiet
Review from Sales Dept
The manager needs to work on her behavior, trace the HR records and reports, consider the buzz, see the pattern.
Review from Sales Dept
stop biased judgement with team members
Review from Customer Support Dept
Nothing really. I'm just someone who prefers solitude when working.
Review from HR Dept
What is most positive about the culture and environment at your company?
Collaborative regardless if remote or hybrid.
Review from Operations Dept · Posted 7 days ago
Globally teams talk and no blocking wall. I really love this culture. China team keeps up passion and learning mind set. I love that too.
Review from Design Dept
Flexibility with on-site hours and the ability to quickly grab coffee or food to bring to my desk between meetings is nice.
Review from Marketing Dept
Food events and coming into the officd
Review from Marketing Dept
The friendships and the way we get work done together. No one is ever alone.
Review from Marketing Dept
What needs to change to make the company culture better?
The company itself is good, Its the assignment that is quite challenging as it is a new group, expectations are set so high that sometimes it's unreasonable
Review from Product Dept
More positive encouragement is needed, and it should be goal-driven rather than micromanagement-based.
Review from Engineering Dept
The culture is good, but the manager's attitude and behavior is bad. New hires should be treated like so, we are just less than a month in the prod, do not expect numbers already
Review from Sales Dept
Management decisions are completely unclear. You have broken your promises, more than once. At big events you talk about how everything is fine, but in reality you only make our conditions worse. Learn to tell the truth.
Review from Engineering Dept
Give 20% of working time for self-development, return the office to St. Petersburg, think about why people leave and do something.
Review from Engineering Dept
What did you like most about the interview process?
fast and efficient. Ask the right questions
Review from HR Dept
It was a while ago - but I felt like I got a good sense of the team and what it would be like to work at RingCentral.
Review from HR Dept
I got to meet a LOT of the current team.
Review from HR Dept
Hiring team is core to the process. Very little outside influence which means that candidates get to meet / talk to the people they will be working with every day. Short process too. 2-3 conversations rather than 5+ at other companies.
Review from Operations Dept
Great to meet with your future co-workers. I also go to spend enough time at the office that I had a real sense of what it was going to like to work there.
Review from HR Dept
What would you improve about your company's interview process?
The recruiters slow down the process. Offers are very slow to be sent even after verbal confirmation. Recruiters take days to get back to a candidate and then a different RC recruiter will reach out to the same candidate about a different posting! It's a mess
Review from Sales Dept
What makes you most happy at work?
Being trusted to deliver meaningful and high impact projects and tasks.
Review from Operations Dept · Posted 7 days ago
Getting things done and aligned with teams.
Review from Design Dept
The innovative culture and environment
Review from Marketing Dept
Being involved in the planning, being respected by leadership, peers, and the orgs in general, helping people grow and succeed as individuals, and driving something from concept to success.
Review from Marketing Dept
Bring complex ideas to life!
Review from Design Dept
What's going wrong and how can it be improved?
time cosuming for daily at office work
Review from Marketing Dept
It's already exhausting and tiring that there are days that I feel not going to work, maybe a change in manager would be a good improvement
Review from Product Dept
I just don't feel comfortable with RingCentral right now. The job is really stressful, the workforce are so toxic. There's no proper auxes for bio breaks & rest time after call. They keep on calling out people which are still documenting their cases after call. that's so stressful .
Review from Customer Support Dept
Provide a fair schedule that agent can choose based the scorecard or performance
Review from Customer Support Dept
The training materials are generic, the discussion duration per topic is short, the manager is rude, the manager's availability 1 to none, their workload from previous class is affecting the current class. This manager is stressed out
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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