RingCentral Outlook Employee Reviews

It's the thought that i have made a great and positive impact to the business and that i have represented my team well

Review from HR Dept · Posted 23 days ago

very casual no pressure at all

Review from Sales Dept

Quality of work and supportive leadership

Review from Engineering Dept

Getting challenging projects and have good mentors to guide.

Review from Design Dept

Collaborating with such a supportive and talented team. Knowing that the work I do is valued and directly contributes to the company's success keeps me motivated and genuinely happy to come to work

Review from Operations Dept

The core technical challenges in my domain. Have an opportunity to deliver value with my work

Review from Engineering Dept

Getting the chance to learn new things and work with knowledgeable people who help me grow

Review from Engineering Dept

What makes me happiest at work is learning new things, collaborating with my team, and knowing that my work contributes to improving quaity and the customer experience.

Review from Customer Support Dept

Learning opportunities from a variety of projects

Review from Engineering Dept

What makes me most happy at work is having autonomy over how I approach my tasks, along with a supportive team I can rely on. I enjoy solving meaningful problems and seeing the direct impact of my work, and I appreciate that there's room to keep learning and growing here.

Review from Engineering Dept

Learning new tech and acquiring new skills.

Review from Engineering Dept

My work and passion to work

Review from IT Dept

payday and benefits I get

Review from Operations Dept

I am able to hone my skills and learn about how the company operates.

Review from Finance Dept

Learning on new skills that will help the company grow.

Review from IT Dept

Being able to share my knowledge and expertise to my team and learning from their expertise as well.

Review from Operations Dept

Being able to meet my target goals and company events

Review from Operations Dept

Friends that's very good, environment as well

Review from Customer Support Dept

What makes me happiest at work is having the opportunity to make a positive impact for both customers and my team. It's rewarding to help customers solve problems, build strong relationships, and know that my efforts contribute to their success.

Review from Customer Success Dept

I am happiest when I am learning something new or tackling a fresh challenge. I thrive when I'm slightly out of my comfort zone because it forces me to grow and sharpen my skill

Review from Customer Support Dept

time cosuming for daily at office work

Review from Marketing Dept

It's already exhausting and tiring that there are days that I feel not going to work, maybe a change in manager would be a good improvement

Review from Product Dept

I just don't feel comfortable with RingCentral right now. The job is really stressful, the workforce are so toxic. There's no proper auxes for bio breaks & rest time after call. They keep on calling out people which are still documenting their cases after call. that's so stressful .

Review from Customer Support Dept

Provide a fair schedule that agent can choose based the scorecard or performance

Review from Customer Support Dept

The training materials are generic, the discussion duration per topic is short, the manager is rude, the manager's availability 1 to none, their workload from previous class is affecting the current class. This manager is stressed out

Review from Sales Dept

Company financial reports. Looks like we loose more money than earn. I think we should get profit when reselling third party solutions but I feel like we sometimes loose money on reselling. And our business model should be checked to ensure profit. Also huge "Selling & Marketing Expense expenses"

Review from Engineering Dept

stop biased judgement with team members

Review from Customer Support Dept

I feel that executive management doesn't care about people. For example Vlad Vendrow is very good at demotivation. Decisions like "return to office or you will be fired" is a good example too. Promotion process is extremely slow

Review from Engineering Dept

manager are stupid and they don't want to listen to new ideas.

Review from Engineering Dept

Work at ringcentral is too slow sometimes. We wait a long time for other departments. The quarterly goals make everything rigid and slow.

Review from Engineering Dept

The pace of change is too fast. We need to slow down a bit, otherwise most qualified people will look for more comfortable companies.

Review from Engineering Dept

Less planning, more doing, we spend ages planning, providing "level of effort" instead of just starting working on stuff. PM team almost take years to give clear specifications, instead of just working with engineering on POC and incremental improvements

Review from Engineering Dept

- I have a lot of boring task because some people don't want to investigate time in scripting and automation so we end up with more manual tasks. - There is a lot of time wasted in Jira ticket, CMRs ...

Review from Engineering Dept

A clearer, better communicated and more stable long-term strategy

Review from Marketing Dept

Team seems to not care about one another. Communication and team culture has to improve. Maybe work more together on tasks.

Review from Engineering Dept

Work on company culture, employee engagement and motivation, more opportunities for career progression. Less layoffs

Review from HR Dept

a work from home setup will be better. less return to office days.

Review from Customer Support Dept

Salary. And so that the teams on which the quality of my work depends transmit the necessary information on time.

Review from Engineering Dept

Zero system to handle product complexity. Tech debt grows, teams get half-baked 'Agile' projects but must estimate months of work to the day. Simple changes now take ages, testing fails anyway. New hires drown for months.

Review from Engineering Dept

unclear requirements, many thing changes on air, processes don't work

Review from Engineering Dept