RingCentral Outlook Employee Reviews | Comparably
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EMPLOYEE
PARTICIPANTS
2880
TOTAL
RATINGS
84710

RingCentral Outlook Employee Reviews

What makes you most happy at work?

Getting things done and aligned with teams.

Review from Design Dept · Posted 20 days ago

The innovative culture and environment

Review from Marketing Dept · Posted 22 days ago

Being involved in the planning, being respected by leadership, peers, and the orgs in general, helping people grow and succeed as individuals, and driving something from concept to success.

Review from Marketing Dept · Posted 22 days ago

Bring complex ideas to life!

Review from Design Dept · Posted 23 days ago

I like the culture, the people, and the food.

Review from Design Dept · Posted 23 days ago

Working on meaningful, challenging projects makes me the happiest. I enjoy collaborating with talented people, solving complex problems, and seeing our work turn into real product improvements that can help customers.

Review from Design Dept · Posted 23 days ago

I like to be involved in making product that matters for customers, to create a service that makes lives better and work tasks easier.

Review from Product Dept · Posted 23 days ago

My work and impact I make

Review from Design Dept · Posted 23 days ago

Solve things that other people cannot solve, posses the expertise at certain domains

Review from Design Dept · Posted 23 days ago

Doing what I love, knowing I have the full support of my managers behind me.

Review from Design Dept · Posted 23 days ago

Our outcome is used and appreciated by other team members.

Review from Design Dept · Posted 24 days ago

Seeing my analysis actually influence product decisions and knowing the work makes a difference to the business.

Review from Product Dept · Posted 24 days ago

Meeting with colleagues and friends, working on challenging problems, free food, comfortable atmosphere, working with good people.

Review from Design Dept · Posted 24 days ago

leadership and people you are surrounded by are very approachable and values your opinion

Review from Sales Dept · Posted 24 days ago

It's the people, absolutely the people.

Review from HR Dept · Posted 24 days ago

the people and the work

Review from Marketing Dept · Posted 24 days ago

The people. Completing a task that you know is good.

Review from Marketing Dept · Posted 24 days ago

My team, and the topics that we cover daily - it is never boring. I love solving problems and seeing growth.

Review from Marketing Dept · Posted 24 days ago

Cross functional interaction with various groups, brainstorming new ideas and executing on them

Review from Marketing Dept · Posted 24 days ago

I always have the opportunity to learn new skills

Review from Marketing Dept · Posted 24 days ago

What's going wrong and how can it be improved?

time cosuming for daily at office work

Review from Marketing Dept

It's already exhausting and tiring that there are days that I feel not going to work, maybe a change in manager would be a good improvement

Review from Product Dept

I just don't feel comfortable with RingCentral right now. The job is really stressful, the workforce are so toxic. There's no proper auxes for bio breaks & rest time after call. They keep on calling out people which are still documenting their cases after call. that's so stressful .

Review from Customer Support Dept

Provide a fair schedule that agent can choose based the scorecard or performance

Review from Customer Support Dept

The training materials are generic, the discussion duration per topic is short, the manager is rude, the manager's availability 1 to none, their workload from previous class is affecting the current class. This manager is stressed out

Review from Sales Dept

Company financial reports. Looks like we loose more money than earn. I think we should get profit when reselling third party solutions but I feel like we sometimes loose money on reselling. And our business model should be checked to ensure profit. Also huge "Selling & Marketing Expense expenses"

Review from Engineering Dept

stop biased judgement with team members

Review from Customer Support Dept

I feel that executive management doesn't care about people. For example Vlad Vendrow is very good at demotivation. Decisions like "return to office or you will be fired" is a good example too. Promotion process is extremely slow

Review from Engineering Dept

manager are stupid and they don't want to listen to new ideas.

Review from Engineering Dept

Work at ringcentral is too slow sometimes. We wait a long time for other departments. The quarterly goals make everything rigid and slow.

Review from Engineering Dept

The pace of change is too fast. We need to slow down a bit, otherwise most qualified people will look for more comfortable companies.

Review from Engineering Dept

Less planning, more doing, we spend ages planning, providing "level of effort" instead of just starting working on stuff. PM team almost take years to give clear specifications, instead of just working with engineering on POC and incremental improvements

Review from Engineering Dept

- I have a lot of boring task because some people don't want to investigate time in scripting and automation so we end up with more manual tasks. - There is a lot of time wasted in Jira ticket, CMRs ...

Review from Engineering Dept

A clearer, better communicated and more stable long-term strategy

Review from Marketing Dept

Team seems to not care about one another. Communication and team culture has to improve. Maybe work more together on tasks.

Review from Engineering Dept

Work on company culture, employee engagement and motivation, more opportunities for career progression. Less layoffs

Review from HR Dept

a work from home setup will be better. less return to office days.

Review from Customer Support Dept

Salary. And so that the teams on which the quality of my work depends transmit the necessary information on time.

Review from Engineering Dept

Zero system to handle product complexity. Tech debt grows, teams get half-baked 'Agile' projects but must estimate months of work to the day. Simple changes now take ages, testing fails anyway. New hires drown for months.

Review from Engineering Dept

unclear requirements, many thing changes on air, processes don't work

Review from Engineering Dept

What do you like best about your company?

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What would you most like to see improved at your company?

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Review Sentiment at RingCentral

94
94%
6
6%

About RingCentral's Outlook

A+
85/100

Where This Score Ranks RingCentral's Outlook

TOP
5%

In the Top 5% of 1607 similar size companies on Comparably

TOP
15%

In the Top 15% of 790 companies in San Francisco

4th

4th place versus 5 competitors rated on Comparably

RingCentral's Outlook is scored an A+ by 8637 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” RingCentral's Outlook score helps to boost their overall culture score, due partly to the fact that the Communications department’s positive scores help Outlook to be one of RingCentral's stronger culture attributes. Use the filters below to understand RingCentral employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 19 days ago.

Rate Outlook the Highest

  • Department - Communications
    +7%
  • Department - Admin
    +6%
  • Ethnicity - Native American
    +6%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -9%
  • Department - Engineering
    -4%
  • Ethnicity - Other
    -4%

How RingCentral's Outlook Score is Calculated

FILTER RATINGS BY

Results from 2879 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

88
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic33%
Good53%
Neutral13%
Bad1%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes84%
No16%
Are you typically excited about going to work each day?
×
Rate your company