Get a new COO who understands the business
Communication, salaries, benefits, and culture
Questions were not too difficult.
Again, communication. I would not call it an overly friendly workplace,
Just read the customer reviews and you will get the idea.
No matter how hard you work, you are not appreciated. Friday lunches just don't cut it.
Some of the people are friendly and competent. It was never great but deteriorated over the last 2 years.