Passionate and Down-to-earth. Easily accessible.
Awful customer service. You can never get ahold of anyone. Contact information is hidden. If you look over the website, you can't contact anyone from the company. There's no transparency with the company what-so-ever.
They are okay people to work with
Start giving people realistic preview of the actual work environment
Upper management makes impulsive and rash decisions that negatively impact employees and customers. Poor business decisions have been made over the past year. Significant employee and customer turnover. Lack of transparency.