Coworkers. Consistent vision and mission.
Ease of use, functionality, and premium sound
Amazing team. Great working culture.
First, the App; second, connectivity (it's confusing and unreliable); third, its customer service.
Its versatility, the amazing customer service, you can actually speak to someone, the product is well made, and the fact that I purchased my Sonos in the UK, and was able to bring back to North America and just purchase a new electrical cord, and plug it in and away you go!