Facetiously, political skills. From my perspective only, some lax in conflict management skills. Therefore Summit Materials is afraid of a little bit of friction or pushback from those good people they hired to make their company better. Like most things in life a person, a company, are only as strong as their weakest link and summit Materials doesn’t want to hear any opposing opinion about anything. In physics it’s not the air in the tire that keeps the tire on the road it’s that small amount of friction between the road surface and the rubber that keeps the tire on the road. Too much friction and the tire, or company spends out going nowhere. Two little friction and And the tire, or company slide off the road or doesn’t meet its goals. Just to small and right amount of friction is what keeps the tire or the company moving forward.
Political skills. They surround ourselves with people who say yes and never give constructive push back. The hierarchy of leader ship are very poor at conflict resolution and management. A person can have the greatest skills in the world but if you’re not light personally not professionally, by those in supervisory positions, it doesn’t matter you will not succeed at Summit Materials. Summit Materials needs to work on the philosophy that Steven jobs fostered, Why do we hire good people and then micromanage them and tell them what to do when we should be hiring good people so they can tell us what we should be doing to become a better company? Summit has so many layers of managers who touched something just to touch something that literally it can take a month or more to get a response on an email.
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