Telstra – Deal with customer concerns. Sending concerns and complaints to offshore call centers to frustrate customers is a really pathetic and counterproductive strategy. At the end of this contract, I am switching to Optus. They are also Terrible but I have had it with Telstra.
Deal with customer concerns. Sending concerns and complaints to offshore call centers to frustrate customers is a really pathetic and counterproductive strategy. At the end of this contract, I am switching to Optus. They are also Terrible but I have had it with Telstra.