
Many of those directly controlling or conceiving of projects have enough engineering experience to be able to understand the scope of what is required to implement a project. This is not universally true but often is.
Despite getting multiple pay raises it has been impossible to get hired directly by WU. They favor keeping people on the rolls as contracted employees. I have been able to get WU to help with negotiating with the contractors however what they offer is not comparable to being a direct WU employee.
WU is not competing like a tech company, they are tethered to the retail transactions that have been the basis of their revenue in the past. This is causing them to lose more and more market share. They will likely fail, best case scenario is that they get bought out by another company.