81
out of 100
Western Union Claimed Company
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. read more
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Western Union Competitors
Western Union competitors include SAP, Fiserv, American Express, Capital One and PayPal. Western Union ranks 4th in Pricing Score on Comparably vs its competitors. See below how Western Union compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
6th
eNPS Rank
6th
Gender Rank
5th
Diversity Rank
6th
Product Quality
5th
NPS Rank
5th
Pricing Rank
4th
Customer Service
5th
See Western Union Culture vs Competitors:
Western Union Competitors at a Glance
CEO Ratings Comparison
Western Union's CEO Score Ranks 6th
167 Employees at Western Union rate Devin McGranahan a 61 out of 100, which ranks them 6th below PayPal's CEO,Daniel Schulman. Last rating was months ago.
- 1st
Christian KleinSAP1321 Employees at SAP rate Christian Klein a 81 out of 100, which ranks them 1st out of Western Union's competitors. Last rating was months ago.
- 2nd
Richard FairbankCapital One80out of 100282 Employees at Capital One rate Richard Fairbank a 80 out of 100, which ranks them 2nd out of Western Union's competitors. Last rating was months ago.
- 3rd
Frank BisignanoFiserv80out of 100177 Employees at Fiserv rate Frank Bisignano a 80 out of 100, which ranks them 3rd out of Western Union's competitors. Last rating was months ago.
- 4th
Stephen SqueriAmerican Express79out of 100614 Employees at American Express rate Stephen Squeri a 79 out of 100, which ranks them 4th out of Western Union's competitors. Last rating was a day ago.
- 5th
Daniel SchulmanPayPal73out of 100787 Employees at PayPal rate Daniel Schulman a 73 out of 100, which ranks them 5th out of Western Union's competitors. Last rating was months ago.
Product Quality Score Comparison
Western Union Ranks 5th in Product Quality Score
130 Customers rate Western Union's Product Quality Score a 2.9/5, which ranks it 5th against its competitors, below Fiserv.
NPS Comparison
Western Union Ranks 5th in Net Promoter Score
154 Customers rate Western Union's Net Promoter Score a -16, which ranks it 5th against its competitors, below Fiserv. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Western Union to a friend?”.
Pricing Score Comparison
Western Union Ranks 4th in Pricing Score
120 Customers rate Western Union's Pricing Score a 2.9/5, which ranks it 4th against its competitors, below American Express.
Customer Service Comparison
Western Union Ranks 5th in Customer Service
119 Customers rate Western Union's Customer Service a 2.9/5, which ranks it 5th against its competitors, below Fiserv.
Overall Culture Score Comparison
Western Union Ranks 6th in Overall Culture Score
204 Employees rate Western Union's Overall Culture a 63/100, which ranks it 6th against its competitors, below PayPal. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Western Union Ranks 6th in Employee Net Promoter Score
164 Employees rate Western Union's Employee Net Promoter Score a -18, which ranks it 6th against its competitors, below PayPal. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Western Union to a friend?”.
Gender Score Comparison
Western Union Ranks 5th in Gender Score
16 Employees rate Western Union's Gender Score a 71/100, which ranks it 5th against its competitors, below PayPal. The Gender Score tracks how positively women rate their experience at Western Union.
Diversity Score Comparison
Western Union Ranks 6th in Diversity Score
23 Employees rate Western Union's Diversity Score a 66/100, which ranks it 6th against its competitors, below American Express. The Diversity Score tracks how positively diverse employees rate their experience at Western Union.
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