Western Union Claimed Company
Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform... read more
EMPLOYEE
PARTICIPANTS
71
TOTAL
RATINGS
768
...
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Western Union Competitors

Western Union competitors include SAP, Fiserv, Capital One, PayPal and American Express. Western Union ranks 4th in Gender Score on Comparably vs its competitors. See below how Western Union compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
4th
Diversity Rank
6th
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Western Union Culture vs Competitors:

Western Union Competitors at a Glance

Product Quality Score Comparison

Western Union Ranks 5th in Product Quality Score

52 Customers rate Western Union's Product Quality Score a 3.2/5, which ranks it 5th against its competitors, below Fiserv.

  1. 1st
    SAP
    4.1 / 5
  2. 2nd
    American Express
    3.7 / 5
  3. 3rd
    PayPal
    3.7 / 5
  4. 4th
    Fiserv
    3.5 / 5
  5. 5th
    Western Union
    3.2 / 5
  6. 6th
    Capital One
    2.7 / 5
NPS Comparison

Western Union Ranks 5th in Net Promoter Score

60 Customers rate Western Union's Net Promoter Score a -11, which ranks it 5th against its competitors, below Fiserv. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Western Union to a friend?”.

  1. 1st
    SAP
    33
  2. 2nd
    American Express
    31
  3. 3rd
    PayPal
    16
  4. 4th
    Fiserv
    8
  5. 5th
    Western Union
    -11
  6. 6th
    Capital One
    -29
Pricing Score Comparison

Western Union Ranks 5th in Pricing Score

48 Customers rate Western Union's Pricing Score a 3/5, which ranks it 5th against its competitors, below Fiserv.

  1. 1st
    SAP
    3.8 / 5
  2. 2nd
    PayPal
    3.6 / 5
  3. 3rd
    American Express
    3.6 / 5
  4. 4th
    Fiserv
    3.2 / 5
  5. 5th
    Western Union
    3 / 5
  6. 6th
    Capital One
    2.5 / 5
Customer Service Comparison

Western Union Ranks 5th in Customer Service

47 Customers rate Western Union's Customer Service a 2.9/5, which ranks it 5th against its competitors, below PayPal.

  1. 1st
    SAP
    3.9 / 5
  2. 2nd
    American Express
    3.7 / 5
  3. 3rd
    Fiserv
    3.5 / 5
  4. 4th
    PayPal
    3.4 / 5
  5. 5th
    Western Union
    2.9 / 5
  6. 6th
    Capital One
    2.3 / 5
Overall Culture Score Comparison

Western Union Ranks 6th in Overall Culture Score

71 Employees rate Western Union's Overall Culture a 69/100, which ranks it 6th against its competitors, below American Express. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    SAP
    80 / 100
  2. 2nd
    Fiserv
    75 / 100
  3. 3rd
    Capital One
    72 / 100
  4. 4th
    PayPal
    71 / 100
  5. 5th
    American Express
    70 / 100
  6. 6th
    Western Union
    69 / 100
eNPS Comparison

Western Union Ranks 6th in Employee Net Promoter Score

52 Employees rate Western Union's Employee Net Promoter Score a -2, which ranks it 6th against its competitors, below Fiserv. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Western Union to a friend?”.

  1. 1st
    SAP
    53
  2. 2nd
    Capital One
    24
  3. 3rd
    American Express
    20
  4. 4th
    PayPal
    16
  5. 5th
    Fiserv
    12
  6. 6th
    Western Union
    -2
Gender Score Comparison

Western Union Ranks 4th in Gender Score

15 Employees rate Western Union's Gender Score a 72/100, which ranks it 4th against its competitors, below Capital One. The Gender Score tracks how positively women rate their experience at Western Union.

  1. 1st
    Fiserv
    80 / 100
  2. 2nd
    SAP
    79 / 100
  3. 3rd
    Capital One
    74 / 100
  4. 4th
    Western Union
    72 / 100
  5. 5th
    TIED
    American Express
    70 / 100
  6. 5th
    TIED
    PayPal
    70 / 100
Diversity Score Comparison

Western Union Ranks 6th in Diversity Score

20 Employees rate Western Union's Diversity Score a 67/100, which ranks it 6th against its competitors, below American Express. The Diversity Score tracks how positively diverse employees rate their experience at Western Union.

  1. 1st
    SAP
    75 / 100
  2. 2nd
    Fiserv
    73 / 100
  3. 3rd
    Capital One
    71 / 100
  4. 4th
    PayPal
    69 / 100
  5. 5th
    American Express
    68 / 100
  6. 6th
    Western Union
    67 / 100
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