Western Union Company is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. read more

EMPLOYEE PARTICIPANTS: 201

TOTAL RATINGS: 1715

CEO: Devin McGranahan

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Devin McGranahan Western Union CEO Rating

Western Union's CEO, Devin McGranahan, has 171 employee ratings and a score of 61/100, placing them in the Bottom 30% of similar size companies on Comparably with 5,001-10,000 Employees and Bottom 30% of other companies in Denver. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that females at Western Union rate Devin McGranahan higher than males, giving the CEO a score of 62/100.

Last updated a day ago.

Where This Score Ranks Western Union's CEO Rating

BOTTOM
30%
In the Bottom 30% of 1808 Similar Sized Companies on Comparably
BOTTOM
30%
In the Bottom 30% of 118 Nearby Companies in Denver
6th
6th place versus 5 competitors rated on Comparably

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C-61 / 100

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Western Union CEO Devin McGranahan Bio

Devin McGranahan is President, Chief Executive Officer, and Director of The Western Union Company, a global leader in cross-border, cross-currency money movement.

After more than 25 years of business and leadership experience, McGranahan joined Western Union as its CEO in late 2021. Previously, he was Senior Group President, Global Business Solutions at Fiserv, Inc. In that role, McGranahan oversaw the company’s global merchant acquiring and processing businesses. During his tenure he was responsible for the launch of the Carat enterprise merchant omni-commerce platform, the development and launch of the Clover Connect integrated software vendor (ISV) platform, and the launch and acceleration of Clover Business Solutions, Fiserv’s digital-direct merchant platform. These capabilities propelled Clover to become the largest cloud-based SMB merchant platform in the market and grew the omni-channel business to over $1 billion in revenue.

McGranahan previously spent 20+ years at McKinsey & Co., where he served as a Senior Partner, engaging with leading financial services companies on a broad range of strategy, payments, and business-building opportunities. McGranahan also held a variety of other senior management roles at the firm, including co-leading the North America Financial Services Practice and being a co-chair of the senior partner selection committee.

McGranahan holds a Master of Business Administration from Harvard Business School, a Bachelor of Science in Mechanical Engineering from the University of Pennsylvania, and a Bachelor of Science in Economics from the Wharton School at the University of Pennsylvania.

Who Ranks Western Union's CEO Rating the Highest?

Department - Operations 70/100

Ethnicity - Other 70/100

Experience - 1 to 3 Years 68/100

Who Ranks Western Union's CEO Rating the Lowest?

Department - HR 46/100

Tenure - 2 to 5 Years 47/100

Ethnicity - Caucasian 53/100

Western Union CEO Devin McGranahan At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Western Union.

Based on 171 ratings, Devin McGranahan ranks right below SAP's CEO, Christian Klein.

Western Union's CEO is highly regarded by the Operations department and employees with 1 to 3 Years experience. However, the HR department, employees who have been at the company 2 to 5 Years, and Caucasian employees have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.