Fiserv Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 183

TOTAL RATINGS: 4594

Western Union Claimed Company

EMPLOYEE PARTICIPANTS: 200

TOTAL RATINGS: 1712

Fiserv vs Western Union

Compare Fiserv versus Western Union for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 183 employees and customers of Fiserv and 200 employees and customers of Western Union.

Fiserv

Fiserv's brand is ranked #319 in the list of Global Top 1000 Brands, as rated by customers of Fiserv. Their current market cap is $74.66B.

Western Union

Western Union's brand is ranked #148 in the list of Global Top 1000 Brands, as rated by customers of Western Union. Their current market cap is $9.83B.

3.3/5

Product Quality

2.9/5

Pricing

2.9/5

3.1/5

Customer Service

2.9/5

-12

NPS Score

35%	Promoters
18%	Passive
47%	Detractors

Net Promoter Score
Winner by 4

-16

NPS Score

35%	Promoters
14%	Passive
51%	Detractors

See how Fiserv compares to its competitors

Jack Henry & Associates

Working at Fiserv vs Working at Western Union

80 / 100

CEO Rating
Winner by 18%

Devin McGranahan

62 / 100

CEO Rating

Fiserv

Fiserv doesn't have enough ratings to calculate the Team Culture Ratings.

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Western Union

Employees at Western Union rate their CEO, Devin McGranahan, 62/100. This score is 18% lower than the scores of Fiserv's CEO, Frank Bisignano. Employees in the Operations and Marketing departments rate Devin McGranahan the highest.

CEO Score 80

CEO Score

CEO Score 62

Overall Culture 79

Overall Culture

Overall Culture 63

eNPS

-18

Gender Score 83

Gender Score

Gender Score 71

Diversity Score 76

Diversity Score

Diversity Score 66

Perk And Benefits 78

Perk And Benefits

Perk And Benefits 65

Professional Dev. 78

Professional Dev.

Professional Dev. 55

Overall Culture at Fiserv vs Western Union

/ 100

Fiserv

Employees at Fiserv rate their Overall Culture a 79/100, with HR and Communications as the two departments that rate their experience the highest.

Overall Culture
Winner by 16%

/ 100

Western Union

Employees at Western Union rate their Overall Culture a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Fiserv
Western Union63

Employee Net Promoter Score at Fiserv vs Western Union

eNPS

Fiserv

94 Promoters 54%

36 Passives 21%

44 Detractors 25%

Employee Net Promoter Score
Winner by 47%

-18

eNPS

Western Union

55 Promoters 34%

23 Passives 14%

84 Detractors 52%

Fiserv
Western Union-19

Gender Score at Fiserv vs Western Union

/ 100

Fiserv

Employees at Fiserv rate their Gender Score a 83/100, with HR and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

/ 100

Western Union

Employees at Western Union rate their Gender Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Fiserv83
Western Union

Diversity Score at Fiserv vs Western Union

/ 100

Fiserv

Employees at Fiserv rate their Diversity Score a 76/100, with HR and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

Western Union

Employees at Western Union rate their Diversity Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Fiserv
Western Union66

Perk and Benefits Score at Fiserv vs Western Union

/ 100

Fiserv

Employees at Fiserv rate their Perk and Benefits Score a 78/100, with Admin and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 13%

/ 100

Western Union

Employees at Western Union rate their Perk and Benefits Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

Fiserv
Western Union65

Professional Development Score at Fiserv vs Western Union

/ 100

Fiserv

Employees at Fiserv rate their Professional Development Score a 78/100, with Marketing and Legal as the two departments that rate their experience the highest.

Professional Development Score
Winner by 23%

/ 100

Western Union

Employees at Western Union rate their Professional Development Score a /100.

Fiserv
Western Union54

Leadership Culture Ratings vs Western Union

Fiserv

83 / 100

Leadership Culture Ratings vs Western Union
Winner by 19%

Western Union

64 / 100

Fiserv rates % higher than Western Union on Leadership Culture Ratings vs Western Union Ratings based on looking at 1594 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your manager?".

Fiserv
Western Union64

Compensation Culture Ratings vs Western Union

Fiserv

78 / 100

Compensation Culture Ratings vs Western Union
Winner by 10%

Western Union

68 / 100

Fiserv rates % higher than Western Union on Compensation Culture Ratings vs Western Union Ratings based on looking at 661 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

Fiserv
Western Union68

Team Culture Ratings vs Western Union

Fiserv

81 / 100

Team Culture Ratings vs Western Union
Winner by 16%

Western Union

65 / 100

Fiserv rates % higher than Western Union on Team Culture Ratings vs Western Union Ratings based on looking at 616 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Fiserv
Western Union65

Environment Culture Ratings vs Western Union

Fiserv

75 / 100

Environment Culture Ratings vs Western Union
Winner by 15%

Western Union

60 / 100

Fiserv rates % higher than Western Union on Environment Culture Ratings vs Western Union Ratings based on looking at 963 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What needs to change to make the company culture better?".

Fiserv
Western Union60

Sentiment Culture Ratings vs Western Union

Fiserv

76 / 100

Sentiment Culture Ratings vs Western Union
Winner by 15%

Western Union

61 / 100

Fiserv rates % higher than Western Union on Sentiment Culture Ratings vs Western Union Ratings based on looking at 801 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Fiserv
Western Union61