PayPal Claimed Company

EMPLOYEE PARTICIPANTS: 984

TOTAL RATINGS: 9488

Western Union Claimed Company

EMPLOYEE PARTICIPANTS: 208

TOTAL RATINGS: 1752

PayPal vs Western Union

Compare PayPal versus Western Union for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 984 employees and customers of PayPal and 208 employees and customers of Western Union.

PayPal

PayPal's brand is ranked #109 in the list of Global Top 1000 Brands, as rated by customers of PayPal. Their current market cap is $336.03B.

Western Union

Western Union's brand is ranked #148 in the list of Global Top 1000 Brands, as rated by customers of Western Union. Their current market cap is $9.83B.

3.5/5

Product Quality

2.9/5

3.4/5

Pricing

2.9/5

3.3/5

Customer Service

2.9/5

NPS Score

47%	Promoters
17%	Passive
36%	Detractors

Net Promoter Score
Winner by 28

-17

NPS Score

35%	Promoters
13%	Passive
52%	Detractors

See how PayPal compares to its competitors

See how Western Union compares to its competitors

Working at PayPal vs Working at Western Union

73 / 100

CEO Rating
Winner by 12%

Devin McGranahan

61 / 100

CEO Rating

PayPal

PayPal doesn't have enough ratings to calculate the Team Culture Ratings.

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Western Union

Employees at Western Union rate their CEO, Devin McGranahan, 61/100. This score is 12% lower than the scores of PayPal's CEO, Daniel Schulman. Employees in the Operations and Marketing departments rate Devin McGranahan the highest.

CEO Score 73

CEO Score

CEO Score 61

Overall Culture 70

Overall Culture

Overall Culture 63

eNPS

-18

Gender Score 71

Gender Score

Gender Score 71

Diversity Score 69

Diversity Score

Diversity Score 66

Perk And Benefits 80

Perk And Benefits

Perk And Benefits 65

Professional Dev. 56

Professional Dev.

Professional Dev. 56

Overall Culture at PayPal vs Western Union

/ 100

PayPal

Employees at PayPal rate their Overall Culture a 70/100, with Legal and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

/ 100

Western Union

Employees at Western Union rate their Overall Culture a /100, with Operations and Marketing as the two departments that rate their experience the highest.

PayPal70
Western Union63

Employee Net Promoter Score at PayPal vs Western Union

eNPS

PayPal

304 Promoters 40%

179 Passives 24%

270 Detractors 36%

Employee Net Promoter Score
Winner by 22%

-18

eNPS

Western Union

56 Promoters 34%

23 Passives 14%

87 Detractors 52%

PayPal4
Western Union-20

Gender Score at PayPal vs Western Union

/ 100

PayPal

Employees at PayPal rate their Gender Score a 71/100, with Marketing and Finance as the two departments that rate their experience the highest.

Tied

/ 100

Western Union

Employees at Western Union rate their Gender Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Tied

PayPal71
Western Union

Diversity Score at PayPal vs Western Union

/ 100

PayPal

Employees at PayPal rate their Diversity Score a 69/100, with Marketing and IT as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

/ 100

Western Union

Employees at Western Union rate their Diversity Score a /100, with Operations and HR as the two departments that rate their experience the highest.

PayPal69
Western Union

Perk and Benefits Score at PayPal vs Western Union

/ 100

PayPal

Employees at PayPal rate their Perk and Benefits Score a 80/100, with Business Development and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

/ 100

Western Union

Employees at Western Union rate their Perk and Benefits Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

PayPal
Western Union65

Professional Development Score at PayPal vs Western Union

/ 100

PayPal

Employees at PayPal rate their Professional Development Score a 56/100, with Sales and Product as the two departments that rate their experience the highest.

Tied

/ 100

Western Union

Employees at Western Union rate their Professional Development Score a /100.

Tied

PayPal
Western Union55

Leadership Culture Ratings vs Western Union

PayPal

69 / 100

Leadership Culture Ratings vs Western Union
Winner by 5%

Western Union

64 / 100

PayPal rates % higher than Western Union on Leadership Culture Ratings vs Western Union Ratings based on looking at 2660 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "How would you rate your executive team?".

PayPal70
Western Union64

Compensation Culture Ratings vs Western Union

PayPal

75 / 100

Compensation Culture Ratings vs Western Union
Winner by 7%

Western Union

68 / 100

PayPal rates % higher than Western Union on Compensation Culture Ratings vs Western Union Ratings based on looking at 1743 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Does your company give annual bonuses?".

PayPal
Western Union68

Team Culture Ratings vs Western Union

PayPal

74 / 100

Team Culture Ratings vs Western Union
Winner by 9%

Western Union

65 / 100

PayPal rates % higher than Western Union on Team Culture Ratings vs Western Union Ratings based on looking at 1469 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

PayPal
Western Union65

Environment Culture Ratings vs Western Union

PayPal

68 / 100

Environment Culture Ratings vs Western Union
Winner by 8%

Western Union

60 / 100

PayPal rates % higher than Western Union on Environment Culture Ratings vs Western Union Ratings based on looking at 1406 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

PayPal
Western Union60

Sentiment Culture Ratings vs Western Union

PayPal

72 / 100

Sentiment Culture Ratings vs Western Union
Winner by 12%

Western Union

60 / 100

PayPal rates % higher than Western Union on Sentiment Culture Ratings vs Western Union Ratings based on looking at 1919 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "How confident are you about the future success of your company?".

PayPal72
Western Union60