PayPal vs Western Union | Comparably
Comparably
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PayPal Claimed Company
EMPLOYEE
PARTICIPANTS
980
TOTAL
RATINGS
9477
Western Union Claimed Company
EMPLOYEE
PARTICIPANTS
206
TOTAL
RATINGS
1722

PayPal vs Western Union

Compare PayPal versus Western Union for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 980 employees and customers of PayPal and 206 employees and customers of Western Union.

PayPal

PayPal's brand is ranked #109 in the list of Global Top 1000 Brands, as rated by customers of PayPal. Their current market cap is $336.03B.

Western Union

Western Union's brand is ranked #148 in the list of Global Top 1000 Brands, as rated by customers of Western Union. Their current market cap is $9.83B.

3.5/5
Product Quality
2.9/5
3.4/5
Pricing
2.9/5
3.3/5
Customer Service
2.8/5
9
NPS Score
46%Promoters
17%Passive
37%Detractors

Net Promoter Score
Winner by 25

-16
NPS Score
35%Promoters
14%Passive
51%Detractors

See how PayPal compares to its competitors

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Apple
Fiserv
Block
Mastercard
Payoneer
Klarna
PayAnywhere
Edenred

See how Western Union compares to its competitors

SAP
American Express
Fiserv
Capital One
FIS
DST Systems
Asurion
Navient Corporation

Working at PayPal vs Working at Western Union

Daniel Schulman PayPal's CEO
73 / 100

CEO Rating
Winner by 12%

Devin McGranahan Western Union's CEO
Devin McGranahan
61 / 100

CEO Rating

PayPal

PayPal doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Western Union

Employees at Western Union rate their CEO, Devin McGranahan, 61/100. This score is 12% lower than the scores of PayPal's CEO, Daniel Schulman. Employees in the Operations and Marketing departments rate Devin McGranahan the highest.

CEO Score 73
CEO Score
CEO Score 61
Overall Culture 70
Overall Culture
Overall Culture 63
4
eNPS
-18
Gender Score 71
Gender Score
Gender Score 71
Diversity Score 69
Diversity Score
Diversity Score 66
Perk And Benefits 80
Perk And Benefits
Perk And Benefits 65
Professional Dev. 56
Professional Dev.
Professional Dev. 55

Overall Culture at PayPal vs Western Union

70
/ 100
PayPal

Employees at PayPal rate their Overall Culture a 70/100, with Legal and IT as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

63
/ 100
Western Union

Employees at Western Union rate their Overall Culture a /100, with Operations and Marketing as the two departments that rate their experience the highest.

  • PayPal
  • Western Union63

Employee Net Promoter Score at PayPal vs Western Union

4
eNPS
PayPal
303 Promoters 40%
179 Passives 24%
267 Detractors 36%

Employee Net Promoter Score
Winner by 22%

-18
eNPS
Western Union
56 Promoters 34%
23 Passives 14%
85 Detractors 52%
  • PayPal4
  • Western Union

Gender Score at PayPal vs Western Union

71
/ 100
PayPal

Employees at PayPal rate their Gender Score a 71/100, with Marketing and Finance as the two departments that rate their experience the highest.

Tied

71
/ 100
Western Union

Employees at Western Union rate their Gender Score a /100, with Operations and HR as the two departments that rate their experience the highest.

Tied

  • PayPal71
  • Western Union

Diversity Score at PayPal vs Western Union

69
/ 100
PayPal

Employees at PayPal rate their Diversity Score a 69/100, with IT and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 3%

66
/ 100
Western Union

Employees at Western Union rate their Diversity Score a /100, with Operations and HR as the two departments that rate their experience the highest.

  • PayPal69
  • Western Union

Perk and Benefits Score at PayPal vs Western Union

80
/ 100
PayPal

Employees at PayPal rate their Perk and Benefits Score a 80/100, with Business Development and IT as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

65
/ 100
Western Union

Employees at Western Union rate their Perk and Benefits Score a /100, with Marketing and Operations as the two departments that rate their experience the highest.

  • PayPal80
  • Western Union

Professional Development Score at PayPal vs Western Union

56
/ 100
PayPal

Employees at PayPal rate their Professional Development Score a 56/100, with Sales and Product as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

55
/ 100
Western Union

Employees at Western Union rate their Professional Development Score a /100.

  • PayPal56
  • Western Union

Leadership Culture Ratings vs Western Union

PayPal
70 / 100

Leadership Culture Ratings vs Western Union
Winner by 6%

Western Union
64 / 100

PayPal rates % higher than Western Union on Leadership Culture Ratings vs Western Union Ratings based on looking at 2652 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "What does the leadership team need to get better at?".

  • PayPal70
  • Western Union

Compensation Culture Ratings vs Western Union

PayPal
75 / 100

Compensation Culture Ratings vs Western Union
Winner by 7%

Western Union
68 / 100

PayPal rates % higher than Western Union on Compensation Culture Ratings vs Western Union Ratings based on looking at 1740 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

  • PayPal75
  • Western Union

Team Culture Ratings vs Western Union

PayPal
74 / 100

Team Culture Ratings vs Western Union
Winner by 9%

Western Union
65 / 100

PayPal rates % higher than Western Union on Team Culture Ratings vs Western Union Ratings based on looking at 1466 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "Are your company's meetings effective?".

  • PayPal74
  • Western Union

Environment Culture Ratings vs Western Union

PayPal
68 / 100

Environment Culture Ratings vs Western Union
Winner by 8%

Western Union
60 / 100

PayPal rates % higher than Western Union on Environment Culture Ratings vs Western Union Ratings based on looking at 1403 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

  • PayPal68
  • Western Union

Sentiment Culture Ratings vs Western Union

PayPal
72 / 100

Sentiment Culture Ratings vs Western Union
Winner by 12%

Western Union
60 / 100

PayPal rates % higher than Western Union on Sentiment Culture Ratings vs Western Union Ratings based on looking at 1911 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What do you like best about your company?".

  • PayPal
  • Western Union60

See how PayPal compares to its competitors

See how Western Union compares to its competitors