9
NPS Score
VS
PayPal Claimed Company
- EMPLOYEE
PARTICIPANTS - 973
- TOTAL
RATINGS
Western Union Claimed Company
- EMPLOYEE
PARTICIPANTS - 200
- TOTAL
RATINGS
PayPal vs Western Union
Compare PayPal versus Western Union for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 973 employees and customers of PayPal and 200 employees and customers of Western Union.
PayPal
PayPal's brand is ranked #109 in the list of Global Top 1000 Brands, as rated by customers of PayPal. Their current market cap is $336.03B.
Western Union
Western Union's brand is ranked #148 in the list of Global Top 1000 Brands, as rated by customers of Western Union. Their current market cap is $9.83B.
3.5/5
Product Quality
2.9/5
3.4/5
Pricing
2.9/5
3.3/5
Customer Service
2.9/5
| 46% | Promoters |
|---|---|
| 17% | Passive |
| 37% | Detractors |
Net Promoter Score
Winner by 25
-16
NPS Score
| 35% | Promoters |
|---|---|
| 14% | Passive |
| 51% | Detractors |
See how PayPal compares to its competitors
See how Western Union compares to its competitors
Working at PayPal vs Working at Western Union
73 / 100
CEO Rating
Winner by 11%
62 / 100
CEO Rating
PayPal
PayPal doesn't have enough ratings to calculate the Team Culture Ratings.
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Western Union
Employees at Western Union rate their CEO, Devin McGranahan, 62/100. This score is 11% lower than the scores of PayPal's CEO, Daniel Schulman. Employees in the Operations and Marketing departments rate Devin McGranahan the highest.