American Express Claimed Company
To be the world's most respected service brand.
62
Employee
Participants
1527
Total
Ratings
CEO
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American Express Culture At a Glance

62 employees at American Express have reviewed American Express across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 7 days ago.

Overall, the 62 American Express employees give their leadership a grade of C, or Bottom 40% of similar size companies in the US. This includes specific ratings of their executive team, CEO, and manager.

Employees at American Express are generally satisfied with their total compensation at American Express, which includes a combination of pay, stock and equity, and benefits. Overall, 62 Participants rate their compensation at American Express a B+, or Top 20% of similar size companies in the US.

Overall, employees at American Express are generally satisfied with their team. 62 Participants grade the quality of their coworkers a C. Less than half believe the meetings at American Express are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at American Express believe the environment at American Express is positive. Most Participants believe the pace of work at American Express is comfortably fast. About 69% of the employees at American Express work 8 hours or less,while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at American Express are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work. The 62 employees who participated believe the future outlook of American Express is positive.

    Positive Reviews from Employees

    What is the best part about your compensation package?

    It includes a fair wage for the work that I am doing

    What do you like best about the leadership team?

    I find the leadership team to be genuinely engaged however sometimes too engaged and a little flaky in their follow through.

    What do you like best about your company?

    People

    Constructive Feedback from Employees

    What would you most like to see improved at your company?

    Leadership

    Less hierarchical...faster decisions

    What's going wrong and how can it be improved?

    More honest culture with rewards based around teamwork and development. Everyone is out for themselves and have no incentive to develop

    American Express Ranks 2nd Overall vs 4 Competitors

    2nd
    CEO Rating
    4th
    eNPS
    2nd
    Overall Culture
    1st
    Gender
    2nd
    Diversity

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    More than 200 candidates marked interest in working at American Express as of today

    Candidates By Department

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    Candidates By Location

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    Leadership at American Express

    NO RESULTS stay tuned for more data
    72 /100
    The CEO of American Express received an average score of 72 from American Express employees.
    Male employees at American Express rate the CEO the highest.
    Male: 73
    Female: 65
    The Marketing department at American Express rate the CEO the highest, while Design department rates the CEO lowest.
    Marketing: 90
    IT: 80
    Finance: 73
    Engineering: 72
    Product: 59
    Design: 40
    Employees who have been at American Express for 1 to 2 Years rate the CEO the highest.
    73
    Less than 1 Year
    77
    1 to 2 Years
    64
    2 to 5 Years
    74
    5 to 10 Years
    66
    Over 10 Years
    African American employees at American Express rate the CEO the highest.
    African American: 80
    Caucasian: 72
    Asian or Pacific Islander: 71
    Other: 70
    Hispanic or Latino: 64
    BOTTOM
    40%

    Leadership Score

    In the Bottom 40% of similar sized companies in the US

    Trending upThis category score has been trending up 27% since last month.
    63
    out of 100
    NO RESULTS stay tuned for more data

    Executive rating?

    72
    out of 100
    NO RESULTS stay tuned for more data

    CEO rating?

    69
    out of 100
    NO RESULTS stay tuned for more data

    Manager rating?

    TOP
    20%

    Compensation Score

    In the Top 20% of similar sized companies in the US

    NO RESULTS stay tuned for more data

    Paid fairly?

    NO RESULTS stay tuned for more data

    Satisfied with stock/equity?

    NO RESULTS stay tuned for more data

    Satisfied with benefits?

    BOTTOM
    40%

    Team Score

    In the Bottom 40% of similar sized companies in the US

    NO RESULTS stay tuned for more data

    Meeting effective?

    NO RESULTS stay tuned for more data

    Coworker interaction?

    73
    out of 100
    NO RESULTS stay tuned for more data

    Quality of coworkers?

    TOP
    35%

    Environment Score

    In the Top 35% of similar sized companies in the US

    7 or less
    11%
    8
    58%
    10
    17%
    12
    9%
    More than 12
    5%
    NO RESULTS stay tuned for more data

    Work hours per day?

    Extremely fast
    10%
    Comfortably fast
    34%
    Moderate
    20%
    A bit slow
    20%
    Bureaucratic
    16%
    NO RESULTS stay tuned for more data

    Pace at work?

    Positive
    76%
    Negative
    24%
    NO RESULTS stay tuned for more data

    Positive work environment?

    TOP
    40%

    Outlook Score

    In the Top 40% of similar sized companies in the US

    70
    out of 100
    NO RESULTS stay tuned for more data

    Future outlook?

    Fantastic
    30%
    Good
    56%
    Neutral
    14%
    Bad
    0%
    Terrible
    0%
    NO RESULTS stay tuned for more data

    Customer perception?

    NO RESULTS stay tuned for more data

    Excited going to work?

    American Express

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