The revenue it the main thing, they never said no to a customer, combined with being understaffed, and especially during covid got people burned out
The annual bonus is virtually a guarantee
The place is highly unorganized and employee morale is generally low. If you do well they will "promote" you to a champion. This is easily more work but you will not get a raise. Laptops and other tools required to do the job efficiently won't be given to you for months.
Busy, too much work and time wasted.