411 Locals Claimed Company
411 Locals is a full service Internet advertising agency providing complete online marketing solutions to small businesses in the USA read more
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Highly stressful environment due to unclear expectations, constantly shifting priorities, and lack of processes. Leadership was confrontational, with frequent yelling that caused distress. High turnover, arbitrary KPIs, and instability (freelancers replacing staff) created ongoing insecurity.
What are some of the best things about your team?
The team was multicultural, bringing diverse perspectives and experiences that enriched collaboration and problem-solving.
What needs to change to make the company culture better?
Establish clear processes and stable expectations, improve transparency in decisions, ensure respectful communication, and create fair, reliable compensation practices. Reducing turnover and fostering inclusion would strengthen trust and overall culture.
What did you like most about the interview process?
The recruiter in Mexico was excellent—empathetic, clear in communication, and set expectations well. They guided me through each step, stayed in close contact, and followed up during onboarding to ensure I was doing wel
What do you like best about the leadership team?
Some members of the leadership team were strong, but they did not remain with the company long. The current leadership appears under significant stress and less engaged in day-to-day operations, which impacts consistency, direction, and overall team support.
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