Acceptance Insurance Claimed Company
Acceptance is both an omnichannel insurance agency (buy coverage online, on the phone, and in our stores) and insurance carrier operating in 13 states across more than 300 retail locations. We are a team of more than 1,300 people focused on developing long-term relationships with historically underserved customers, including anyone who needs flexible payment schedules or has a few bumps on their record.) We’ve got the support systems of a major insurance company, but we work hard to be a part of and make a difference in our communities.
From the technology that powers our claims department to the culture in our offices, we have one mission: passionately helping hard-working people deal with life’s uncertainty.
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This company expects their agents to do all of the heavy lifting, from customer service, prospecting, sales, admin duties to janitorial and handywork. Their expectations are very high yet the pay is very below average. They tend to lure in people new to the insurance industry with empty promises.
What's going wrong and how can it be improved?
Pay needs to be improved.
What needs to change to make the company culture better?
Pay your employees a fair wage, this will help morale!
What are some of the best things about your team?
The agents are a diverse group of people that make working with this company bearable.
What does the leadership team need to get better at?
The leadership needs to support their employees by hiring people at an hourly rate that encourages them to work. Commissions should be structured in a way that actually rewards employees for their work, instead of punishing them for meeting or exceeding their goals.
Why do you feel undervalued and what would make you feel better about your compensation?
A higher hourly rate along with a per-application commissions payout structure will show employees that the company values their work. The current "commissions" structure makes agents have to work too hard for a very modest bonus. Payouts are volatile at best and never seem to reward workers.
Other Employee Reviews for Acceptance Insurance
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