Acceptance Insurance Employee Reviews | Comparably
Acceptance Insurance Claimed Company
Acceptance is both an omnichannel insurance agency (buy coverage online, on the phone, and in our stores) and insurance carrier operating in 13 states across more than 300 retail locations. We are a team of more than 1,300 people focused on developing long-term relationships with historically underserved customers, including anyone who needs flexible payment schedules or has a few bumps on their record.) We’ve got the support systems of a major insurance company, but we work hard to be a part of and make a difference in our communities. From the technology that powers our claims department to the culture in our offices, we have one mission: passionately helping hard-working people deal with life’s uncertainty. read more
EMPLOYEE
PARTICIPANTS
70
TOTAL
RATINGS
590
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Acceptance Insurance Employee Reviews

Out of 125 Acceptance Insurance employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Acceptance Insurance improve their work culture. The Sales team, with 87% positive reviews, reports the best experience at Acceptance Insurance compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

There’s no kinship, they grasp onto outdated concepts and shove it down your throa

how they explain and coach so well

Compassionate and understanding when it comes to family matters

Review from Sales Dept

They are excellent to work for.

Review from Sales Dept

Our leadership is absolutely phenomenal! There's a genuine emphasis on being forward thinking in a positive work culture. With such a positive environment focused on responsible growth it's easy to see why Acceptance is thriving.

What does the leadership team need to get better at?

Leadership Reviews

My director had no auto experience and was given the job prior to any interviews taking place.

The leadership needs to support their employees by hiring people at an hourly rate that encourages them to work. Commissions should be structured in a way that actually rewards employees for their work, instead of punishing them for meeting or exceeding their goals.

Sales and allowing employees to serve customers properly

Review from Sales Dept

They need to get more people in to work claims and provide better training to their people.

What is the best part about your compensation package?

Compensation Reviews

The best part is peace of mind

the benefit of having 401k program

Review from Sales Dept

They have a full benefits package that will cover you and your family.

Review from Sales Dept

Salary is commensurate with background, experience, and role

The ability to grow as the Company grows.

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Fair or overly paid employees are the ones related. All others are under paid and overworked. Expectations are not realistic. The pay is shameful and embarrassing.

A higher hourly rate along with a per-application commissions payout structure will show employees that the company values their work. The current "commissions" structure makes agents have to work too hard for a very modest bonus. Payouts are volatile at best and never seem to reward workers.

I have more licenses than my managing agent and I have improved multiple stores sales while my managing agent has lost sales due to her customer service and lack of being properly licensed.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

We Rock this District and try hard to be the best of the best in southwest georgia

we get along with one another and we communication

Review from Sales Dept

We are given the opportunity to have effective training that will enhance your ability to serve your customers in the most effective way.

Review from Sales Dept

The agents are a diverse group of people that make working with this company bearable.

We are focused on fueling profitable growth.

What do your coworkers need to improve and how could you work together better?

Team Reviews

Its a never ending revolving door.

If everyone were equally able to make sales and equally cared about making sales

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Flexible in needing time off and making up hours

the goal they have for the culture

we are like family and my family is everything

Our service vision says it all:. we "Take care of each other"

Energy, passion, loyalty, and strong communication.

Review from Sales Dept

What needs to change to make the company culture better?

Environment Reviews

Pay your employees a fair wage, this will help morale!

Being a retail agent shouldn't be what an agent's recognition is based off of. If any agent has improved sales or is better fitted to make sales, then they should be compensated as such.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

I had an instant connection with my interviewers.

meeting with the executive team

the ease of use on the website for the testing

Any interview makes you nervous but here they made me feel comfortable.

Review from Sales Dept

Panel interview with great people

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Acceptance Insurance yet.
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What makes you most happy at work?

Outlook Reviews

my team is awesome and their companies desire to be good

working with customers and the higher ups are amazing people to work for

Great team and managing agent

Review from Sales Dept

Just check our Google Reviews.

Review from Sales Dept

Being empowered to fuel growth in a positive environment

What's going wrong and how can it be improved?

Outlook Reviews

Care about your employees. Better pay. Trust. Equal work load

Nepotism at its highest. Unqualified managers. Mistrust of employees. They listen to your calls and not or audit reasons. All supervisors are able to listen to your personal conversations at all times.

Pay needs to be improved.

Improvements within the company should be rewarded where deserved. Nobody should be in charge of anyone with more qualifications.

Review from Sales Dept

THe system they have in place at this time is horrible. Claims come in daily and you have NO time to work your own as you are being a secretary answering non- claim related questions that are not in your department

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Acceptance Insurance yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Acceptance Insurance yet.
Be the first to contribute a review.

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