Acceptance Insurance Culture | Comparably
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Acceptance Insurance Claimed Company
Acceptance is both an omnichannel insurance agency (buy coverage online, on the phone, and in our stores) and insurance carrier operating in 13 states across more than 300 retail locations. We are a team of more than 1,300 people focused on developing long-term relationships with historically underserved customers, including anyone who needs flexible payment schedules or has a few bumps on their record.) We’ve got the support systems of a major insurance company, but we work hard to be a part of and make a difference in our communities. From the technology that powers our claims department to the culture in our offices, we have one mission: passionately helping hard-working people deal with life’s uncertainty. read more
EMPLOYEE
PARTICIPANTS
70
TOTAL
RATINGS
590

Acceptance Insurance Company Culture

Acceptance Insurance Culture

This score is derived from employee ratings & reviews
3.3/5
Acceptance Insurance's Overall Culture is rated C

Top Rated Culture Dimensions

Acceptance Insurance CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Larry Willedford Acceptance Insurance's CEO
Larry Willedford
70 /100

Diversity at Acceptance Insurance

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Acceptance Insurance have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored

Women at Acceptance Insurance

Top 25%Top 25% of Similar Size Companies on Comparably
B

Women at Acceptance Insurance have rated Manager, Leadership, and Executive Team as the highest categories they have scored

Acceptance Insurance eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

0

Acceptance Insurance employees are 0% more likely to recommend Acceptance Insurance as a great place to work

47%Promoters
6%Passives
47%Detractors

Working at Acceptance Insurance

Working at Acceptance Insurance is rated below average by 70 employees, across various culture dimensions. Acceptance Insurance employees rate Meetings highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Acceptance Insurance’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Nashville, TN. See below in detail how working at Acceptance Insurance was rated by employees.

Overall Company Culture at Acceptance Insurance

C

Overall Company Culture at Acceptance Insurance is rated C

Last updated months ago

Bottom
45%

Acceptance Insurance ranks in the Bottom 45% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 70 Employees

View Results
0
20
40
60
80
100
Sales
82
Sales82
Customer Support
60
Customer Support60

Acceptance Insurance Employee Reviews

Out of 125 Acceptance Insurance employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Acceptance Insurance improve their work culture.

73%
27%
Positive Reviews73%
Constructive Feedback27%

Positive Reviews From Acceptance Insurance Employees

  • What do you like best about the leadership team?
    There’s no kinship, they grasp onto outdated concepts and shove it down your throa
  • What did you like most about the interview process?
    I had an instant connection with my interviewers.
  • What is most positive about the culture and environment at your company?
    Flexible in needing time off and making up hours

Constructive Feedback From Acceptance Insurance Employees

  • What's going wrong and how can it be improved?
    Care about your employees. Better pay. Trust. Equal work load
  • What's going wrong and how can it be improved?
    Nepotism at its highest. Unqualified managers. Mistrust of employees. They listen to your calls and not or audit reasons. All supervisors are able to listen to your personal conversations at all times.
  • What do your coworkers need to improve and how could you work together better?
    Its a never ending revolving door.

Acceptance Insurance Company Information

Acceptance Insurance Company Overview

Acceptance is both an omnichannel insurance agency (buy coverage online, on the phone, and in our stores) and insurance carrier operating in 13 states across more than 300 retail locations. We are a team of more than 1,300 people focused on developing long-term relationships with historically underserved customers, including anyone who needs flexible payment schedules or has a few bumps on their record.) We’ve got the support systems of a major insurance company, but we work hard to be a part of and make a difference in our communities. From the technology that powers our claims department to the culture in our offices, we have one mission: passionately helping hard-working people deal with life’s uncertainty.

Acceptance Insurance was founded in 1969 and its current CEO is Larry Willedford. Since its inception 57 years ago, Acceptance Insurance has grown to 1400 employees.

Acceptance Insurance Mission, Vision & Values

Acceptance Insurance Mission Statement

We have a passion for helping hard working people deal with life’s uncertainties.

Acceptance Insurance Vision Statement

We will be the most trusted provider of insurance products our customers need for peace of mind today and in the future.

Acceptance Insurance Values

  • Create a positive, productive environment. Provide a distinctive customer experience. Act with integrity and accountability. Be good financial steward
  • Take Care of Each Other.
Headquarter3813 Green Hills Village Drive
Nashville, TN 37215
United States of America
Websitewww.acceptance.com/
Founding Date1969
Tel615-844-2800
Company StatusPublic
StockFAC
Jobsacceptance.wd5.myworkdayjobs.com/acceptance
Social Sites

Acceptance Insurance Competitors

Acceptance Insurance competitors include Confie, Permanent General Companies, and National General Insurance. Acceptance Insurance ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Acceptance Insurance compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Confie's Logo
    Confie
    4.8/5
  2. #2
    Acceptance Insurance's Logo
    Acceptance Insurance
    3.3/5
  3. #3
    Permanent General Companies' Logo
    Permanent General Companies
    2.8/5
  4. #4
    National General Insurance's Logo
    National General Insurance
    2.5/5
  • Culture Video
  • Acceptance Auto Insurance Studio with 107.5 The River
  • Canada Day with our Product Team
  • Crabill-ween 2017

Acceptance Insurance Employees

Acceptance Insurance has 1400 employees. 70 employees at Acceptance Insurance have reviewed Acceptance Insurance across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 70 Acceptance Insurance employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Acceptance Insurance are not very pleased with their total compensation at Acceptance Insurance, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Acceptance Insurance are generally satisfied with their team. 70 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Acceptance Insurance are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Acceptance Insurance believe the environment at Acceptance Insurance is positive. Most Participants believe the pace of work at Acceptance Insurance is comfortably fast. About 66% of the employees at Acceptance Insurance work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Acceptance Insurance are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Acceptance Insurance - Employee Onboarding

The prevailing opinion from Comparably users in Nashville, TN about their company is that it was very prepared on their first day. Nashville, TN employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Acceptance Insurance KPIs and OKRs

At this moment no Acceptance Insurance employees have provided insight into whether or not they clearly understand Acceptance Insurance's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Acceptance Insurance CEO & Leadership

Acceptance Insurance CEO - Larry Willedford

Larry Willedford Acceptance Insurance's CEO
70 /100

Acceptance Insurance’s CEO Larry Willedford started in this role in 2022. Larry’s approval rate is just above average, putting Larry in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Nashville, TN. Larry Willedford is well regarded by employees for the Meetings Acceptance Insurance offers, and ranks among the Top 30% of CEOs by employees in that category. Larry is most liked by African American/Black employees and employees with Over 10 Years experience. However, employees with 3 to 6 Years experience have a slightly unfavorable view of the CEO. When compared to Acceptance Insurance’s competitors, Larry Willedford ranks just above National General Insurance’s CEO Art Castner. With Larry’s leadership, Acceptance Insurance employee respondents are most happy about their Meetings and Manager. Larry was rated slightly below average for Compensation.

Acceptance Insurance Leadership

The Acceptance Insurance Executive Team is rated a “C+” and led by CEO Larry Willedford, Senior Vice President and General Counsel April Savoy, and Executive Vice President of Sales Operations Ben Blackmon

  • Larry Willedford  CEO / President

    Larry Willedford CEO / President

    Larry Willedford serves as the CEO / President of Acceptance Insurance.

  • April Savoy Senior Vice President and General Counsel

    April Savoy serves as the Senior Vice President and General Counsel of Acceptance Insurance. April started at Acceptance... read more

  • Ben Blackmon Executive Vice President of Sales Operations

    Ben Blackmon serves as the Executive Vice President of Sales Operations of Acceptance Insurance. Ben started at... read more

  • Nate Pearce Vice President Of Sales Operations

    Nate Pearce serves as the Vice President Of Sales Operations of Acceptance Insurance. Nate started at Acceptance... read more

  • David Arnold VP, Sales Operations

    David Arnold serves as the VP, Sales Operations of Acceptance Insurance. David started at Acceptance Insurance in August... read more

  • Greg Davis Agency Operations VP

    Greg Davis serves as the Agency Operations VP of Acceptance Insurance. Greg started at Acceptance Insurance in November... read more

  • Brian Bayliss Vice President of Information Technology, Infrastructure

    Brian Bayliss serves as the Vice President of Information Technology, Infrastructure of Acceptance Insurance. Brian... read more

  • Gary D Regional Director of Claims

    Gary D serves as the Regional Director of Claims of Acceptance Insurance. Gary started at Acceptance Insurance in... read more

  • Amanda Guinn Vice President Claims

    Amanda Guinn serves as the Vice President Claims of Acceptance Insurance. Amanda started at Acceptance Insurance in... read more

Acceptance Insurance Salaries

How much does Acceptance Insurance pay?

How much do people at Acceptance Insurance get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Acceptance Insurance is $113,832, or $54 per hour, while the estimated median salary is $116,748, or $56 per hour.

At Acceptance Insurance, the highest paid job is a Group Product Manager at $179,083 annually and the lowest is a Sales Manager at $32,000 annually. Average Acceptance Insurance salaries by department include: Legal at $171,604, Design at $98,191, Business Development at $116,600, and Customer Support at $63,732. Half of Acceptance Insurance salaries are above $116,748.

29 employees at Acceptance Insurance rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 91 ratings) while 29 employees at Acceptance Insurance rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 29 ratings).

Salaries contributed from Acceptance Insurance employees include job titles like Sales Manager. Comparably data has a total of 1 salary records from Acceptance Insurance employees.

Last updated months ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$163k
$163k50th Percentile
67th Percentile
$225k
$225k67th Percentile
83rd Percentile
$246k
$246k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$113,832*
Average Compensation
$116,748*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Acceptance Insurance Salaries by City

Acceptance Insurance Salaries by Department

Explore Acceptance Insurance Salaries

Diversity & Inclusion at Acceptance Insurance

Diverse employees at Acceptance Insurance score the company 92/100 across various culture categories, placing Acceptance Insurance in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Acceptance Insurance across various culture dimensions.

Inclusion is how we unleash the power of diversity. We want to build upon a culture at Acceptance where diversity, equity, inclusion, and belonging are always our priority. Our goal is to foster an environment where everyone can contribute, which means creating the best value for our customers and partnering in the communities we serve.

Ranked Culture the Highest

Women 81/100
Department - Sales
Men 84/100
Department - Sales
Diverse Employees 93/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Acceptance Insurance Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Acceptance Insurance PTO

Acceptance Insurance PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Acceptance Insurance Careers

Acceptance Insurance Jobs

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Let Acceptance Insurance Know You Want To Work There

Overview of Candidates Interested in Acceptance Insurance on Comparably

Candidates By Department

IT
33%
Engineering
33%
Customer Support
33%

Candidates By Location

Nashville
67%
Hendersonville
33%

Frequently Asked Questions regarding Acceptance Insurance

What is Acceptance Insurance address?

Acceptance Insurance location is at 3813 Green Hills Village Drive

Who is the CEO of Acceptance Insurance?

Acceptance Insurance CEO is Larry Willedford, their score by employees is 70

What is the salary for Customer Service Manager in Acceptance Insurance?

Customer Service Manager average salary in the US is 81k

What are the salaries in the HR in Acceptance Insurance?

The average salaries for HR in Acceptance Insurance is 100k

How many employees work in Acceptance Insurance?

Acceptance Insurance has 1400 employees

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