Acceptance Insurance Employee Reviews
Out of 125 Acceptance Insurance employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Acceptance Insurance improve their work culture. The Sales team, with 87% positive reviews, reports the best experience at Acceptance Insurance compared to all other departments at the company.
What does the leadership team need to get better at?
My director had no auto experience and was given the job prior to any interviews taking place.
The leadership needs to support their employees by hiring people at an hourly rate that encourages them to work. Commissions should be structured in a way that actually rewards employees for their work, instead of punishing them for meeting or exceeding their goals.
Sales and allowing employees to serve customers properly
Review from Sales Dept
They need to get more people in to work claims and provide better training to their people.
Why do you feel undervalued and what would make you feel better about your compensation?
Fair or overly paid employees are the ones related. All others are under paid and overworked. Expectations are not realistic. The pay is shameful and embarrassing.
A higher hourly rate along with a per-application commissions payout structure will show employees that the company values their work. The current "commissions" structure makes agents have to work too hard for a very modest bonus. Payouts are volatile at best and never seem to reward workers.
I have more licenses than my managing agent and I have improved multiple stores sales while my managing agent has lost sales due to her customer service and lack of being properly licensed.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
Its a never ending revolving door.
If everyone were equally able to make sales and equally cared about making sales
Review from Sales Dept
What needs to change to make the company culture better?
Pay your employees a fair wage, this will help morale!
Being a retail agent shouldn't be what an agent's recognition is based off of. If any agent has improved sales or is better fitted to make sales, then they should be compensated as such.
Review from Sales Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Acceptance Insurance yet.
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What's going wrong and how can it be improved?
Care about your employees. Better pay. Trust. Equal work load
Nepotism at its highest. Unqualified managers. Mistrust of employees. They listen to your calls and not or audit reasons. All supervisors are able to listen to your personal conversations at all times.
Pay needs to be improved.
Improvements within the company should be rewarded where deserved. Nobody should be in charge of anyone with more qualifications.
Review from Sales Dept
THe system they have in place at this time is horrible. Claims come in daily and you have NO time to work your own as you are being a secretary answering non- claim related questions that are not in your department
What would you most like to see improved at your company?
There aren't any Outlook reviews of Acceptance Insurance yet.
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