Adorama – Returning phone calls; resolving customer complaints; interoffice communication. Stop reading scripts when trying to resolve problems and learn that each problem can be unique.

Adorama Claimed Company

Adorama is the world’s only full-service destination for photo and electronics. read more

EMPLOYEE PARTICIPANTS: 35

TOTAL RATINGS: 433

CEO: Michael Amkreutz

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Returning phone calls; resolving customer complaints; interoffice communication. Stop reading scripts when trying to resolve problems and learn that each problem can be unique.

Other Employee Reviews for Adorama

What is the best part about your compensation package?

It's very fair and competitive

What is most positive about the culture and environment at your company?

there is now a nice new vacation program

Briefly describe your overall experience at your company

It was great, until everything changed

What does the leadership team need to get better at?

How they treat customers... we're often told in meetings to leave people on hold if they complain so that they will simply hang up and we can get back to selling.

What does the leadership team need to get better at?

Inter departmental communications and Pro Service Orders

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Adorama – Returning phone calls; resolving customer complaints; interoffice communication. Stop reading scripts when trying to resolve problems and learn that each problem can be unique.

Returning phone calls; resolving customer complaints; interoffice communication. Stop reading scripts when trying to resolve problems and learn that each problem can be unique.

Other Employee Reviews for Adorama

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