Adorama – Customer service stinks, Used Dept Stinks and lies constantly and will say what ever to get you to send them your used items with a high premium quote and then change the offer to 1/3 of the original quote.. Sold me used items as new.. Just constant issues. | Comparably
Comparably

Adorama – Customer service stinks, Used Dept Stinks and lies constantly and will say what ever to get you to send them your used items with a high premium quote and then change the offer to 1/3 of the original quote.. Sold me used items as new.. Just constant issues.

Adorama Claimed Company
Adorama is the world’s only full-service destination for photo and electronics. read more
EMPLOYEE
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Customer service stinks, Used Dept Stinks and lies constantly and will say what ever to get you to send them your used items with a high premium quote and then change the offer to 1/3 of the original quote.. Sold me used items as new.. Just constant issues.

Other Employee Reviews for Adorama

What is the best part about your compensation package?

It's very fair and competitive

What is most positive about the culture and environment at your company?

there is now a nice new vacation program

Briefly describe your overall experience at your company

It was great, until everything changed

What does the leadership team need to get better at?

How they treat customers... we're often told in meetings to leave people on hold if they complain so that they will simply hang up and we can get back to selling.

What does the leadership team need to get better at?

Inter departmental communications and Pro Service Orders

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All (52 reviews)
Leadership (7 reviews)
Compensation (8 reviews)
Team (5 reviews)
Environment (5 reviews)
Outlook (5 reviews)

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