Chewy Competitors | Comparably
Chewy Claimed Company
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. read more
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EMPLOYEE
PARTICIPANTS
87
TOTAL
RATINGS
1654

Chewy Competitors

Chewy competitors include BARK, Amazon, Wayfair, Bitnami and Petco. Chewy ranks 3rd in Diversity Score on Comparably vs its competitors. See below how Chewy compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
4th
Diversity Rank
3rd
Product Quality
4th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
4th

See Chewy Culture vs Competitors:

Chewy Competitors
RankCompanyScore
1BARK78
2Amazon73
3Wayfair71
4Chewy62
5Bitnami62
6Petco55

Chewy Competitors at a Glance

Product Quality Score Comparison

Chewy Ranks 4th in Product Quality Score

622 Customers rate Chewy's Product Quality Score a 3.4/5, which ranks it 4th against its competitors, below Amazon.

  1. 1st
    Bitnami
    5 / 5
  2. 2nd
    BARK
    4.3 / 5
  3. 3rd
    Amazon
    4.2 / 5
  4. 4th
    Chewy
    3.4 / 5
  5. 5th
    Petco
    3.1 / 5
  6. 6th
    Wayfair
    1.9 / 5
Product Quality Score Comparison
RankCompany Score
1Bitnami100
2BARK86
3Amazon85
4Chewy68
5Petco63
6Wayfair38
NPS Comparison

Chewy Ranks 3rd in Net Promoter Score

604 Customers rate Chewy's Net Promoter Score a 10, which ranks it 3rd against its competitors, below BARK. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Chewy to a friend?”.

  1. 1st
    Amazon
    49
  2. 2nd
    BARK
    49
  3. 3rd
    Chewy
    10
  4. 4th
    Petco
    -7
  5. 5th
    Wayfair
    -51
NPS Comparison
RankCompany Score
1Amazon49
2BARK49
3Chewy10
4Petco-7
5Wayfair-51
Pricing Score Comparison

Chewy Ranks 4th in Pricing Score

563 Customers rate Chewy's Pricing Score a 3.3/5, which ranks it 4th against its competitors, below Bitnami.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    BARK
    4.1 / 5
  3. 3rd
    Bitnami
    4 / 5
  4. 4th
    Chewy
    3.3 / 5
  5. 5th
    Petco
    3 / 5
  6. 6th
    Wayfair
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1Amazon82
2BARK82
3Bitnami80
4Chewy67
5Petco61
6Wayfair35
Customer Service Comparison

Chewy Ranks 4th in Customer Service

530 Customers rate Chewy's Customer Service a 3.3/5, which ranks it 4th against its competitors, below BARK.

  1. 1st
    Bitnami
    5 / 5
  2. 2nd
    Amazon
    4.2 / 5
  3. 3rd
    BARK
    4.2 / 5
  4. 4th
    Chewy
    3.3 / 5
  5. 5th
    Petco
    3 / 5
  6. 6th
    Wayfair
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Bitnami100
2Amazon84
3BARK84
4Chewy67
5Petco61
6Wayfair35
Overall Culture Score Comparison

Chewy Ranks 4th in Overall Culture Score

87 Employees rate Chewy's Overall Culture a 62/100, which ranks it 4th against its competitors, below Wayfair. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    BARK
    78 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Wayfair
    71 / 100
  4. 4th
    Chewy
    62 / 100
  5. 5th
    Bitnami
    62 / 100
  6. 6th
    Petco
    55 / 100
Overall Culture Score Comparison
RankCompany Score
1BARK78
2Amazon73
3Wayfair71
4Chewy62
5Bitnami62
6Petco55
eNPS Comparison

Chewy Ranks 4th in Employee Net Promoter Score

81 Employees rate Chewy's Employee Net Promoter Score a -24, which ranks it 4th against its competitors, below Wayfair. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Chewy to a friend?”.

  1. 1st
    BARK
    15
  2. 2nd
    Amazon
    12
  3. 3rd
    Wayfair
    -8
  4. 4th
    Chewy
    -24
  5. 5th
    Bitnami
    -25
  6. 6th
    Petco
    -41
eNPS Comparison
RankCompany eNPS
1BARK15
2Amazon12
3Wayfair-8
4Chewy-24
5Bitnami-25
6Petco-41
Gender Score Comparison

Chewy Ranks 4th in Gender Score

40 Employees rate Chewy's Gender Score a 63/100, which ranks it 4th against its competitors, below Wayfair. The Gender Score tracks how positively women rate their experience at Chewy.

  1. 1st
    BARK
    75 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    Wayfair
    72 / 100
  4. 4th
    Chewy
    63 / 100
  5. 5th
    Petco
    55 / 100
Gender Score Comparison
RankCompany Score
1BARK75
2Amazon74
3Wayfair72
4Chewy63
5Petco55
Diversity Score Comparison

Chewy Ranks 3rd in Diversity Score

36 Employees rate Chewy's Diversity Score a 61/100, which ranks it 3rd against its competitors, below Wayfair. The Diversity Score tracks how positively diverse employees rate their experience at Chewy.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    Wayfair
    70 / 100
  3. 3rd
    Chewy
    61 / 100
  4. 4th
    Petco
    52 / 100
  5. 5th
    BARK
    49 / 100
Diversity Score Comparison
RankCompany Score
1Amazon73
2Wayfair70
3Chewy61
4Petco52
5BARK49
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