Cricket Wireless – Customer Service reps need to be respectful, product knowledge, and stop impersonating members of management. You have lost a customer.

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. read more

Customer Service reps need to be respectful, product knowledge, and stop impersonating members of management. You have lost a customer.

What do you like best about the leadership team?

Fun and exciting motivaters go getters enthusiastic

What needs to change to make the company culture better?

The activation fee and better phones

What does the leadership team need to get better at?

The managers need to train their employees better and get health benefits

Why do you feel undervalued and what would make you feel better about your compensation?

If we had better commission payments

What are some of the best things about your team?

We all work together to be successful

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