Cricket Wireless Competitors | Comparably
Comparably
Cricket Wireless
Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. read more
EMPLOYEE
PARTICIPANTS
545
TOTAL
RATINGS
4363

Cricket Wireless Competitors

Cricket Wireless competitors include AT&T, T-Mobile, MetroPCS Communications, Boost Mobile and Tello. Cricket Wireless ranks 3rd in Employee Net Promoter Score on Comparably vs its competitors. See below how Cricket Wireless compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
3rd
Gender Rank
5th
Diversity Rank
5th
Product Quality
4th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

See Cricket Wireless Culture vs Competitors:

Cricket Wireless Competitors
RankCompanyScore
1AT&T82
2T-Mobile76
3MetroPCS Communications62
4Cricket Wireless54
5Boost Mobile50

Cricket Wireless Competitors at a Glance

CEO Ratings Comparison

Cricket Wireless' CEO Score Ranks 4th

434 Employees at Cricket Wireless rate John Dwyer a 57 out of 100, which ranks them 4th below MetroPCS Communications' CEO,Roger Linquist. Last rating was a day ago.

  1. 1st
    John T. Stankey AT&T's CEO
    John T. Stankey
    AT&T
    80
    out of 100

    701 Employees at AT&T rate John T. Stankey a 80 out of 100, which ranks them 1st out of Cricket Wireless' competitors. Last rating was months ago.

  2. 2nd
    Mike Sievert T-Mobile's CEO
    Mike Sievert
    T-Mobile
    76
    out of 100

    1658 Employees at T-Mobile rate Mike Sievert a 76 out of 100, which ranks them 2nd out of Cricket Wireless' competitors. Last rating was a month ago.

  3. 3rd
    Roger Linquist MetroPCS Communications' CEO
    Roger Linquist
    MetroPCS Communications
    60
    out of 100

    49 Employees at MetroPCS Communications rate Roger Linquist a 60 out of 100, which ranks them 3rd out of Cricket Wireless' competitors. Last rating was months ago.

  4. 4th
    John Dwyer Cricket Wireless' CEO
    John Dwyer
    Cricket Wireless
    57
    out of 100
  5. 5th
    Matt Carter Boost Mobile's CEO
    Matt Carter
    Boost Mobile
    49
    out of 100

    96 Employees at Boost Mobile rate Matt Carter a 49 out of 100, which ranks them 5th out of Cricket Wireless' competitors. Last rating was 2 months ago.

CEO Ratings Comparison
RankCEOCompany Score
1John T. StankeyAT&T80
2Mike SievertT-Mobile76
3Roger LinquistMetroPCS Communications60
4John DwyerCricket Wireless57
5Matt CarterBoost Mobile49
Product Quality Score Comparison

Cricket Wireless Ranks 4th in Product Quality Score

1156 Customers rate Cricket Wireless' Product Quality Score a 1.5/5, which ranks it 4th against its competitors, below AT&T.

  1. 1st
    Tello
    5 / 5
  2. 2nd
    T-Mobile
    3.1 / 5
  3. 3rd
    AT&T
    2.9 / 5
  4. 4th
    Cricket Wireless
    1.5 / 5
  5. 5th
    Boost Mobile
    1.5 / 5
  6. 6th
    MetroPCS Communications
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Tello100
2T-Mobile62
3AT&T58
4Cricket Wireless31
5Boost Mobile25
6MetroPCS Communications25
NPS Comparison

Cricket Wireless Ranks 4th in Net Promoter Score

1183 Customers rate Cricket Wireless' Net Promoter Score a -72, which ranks it 4th against its competitors, below Tello. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Cricket Wireless to a friend?”.

  1. 1st
    T-Mobile
    -4
  2. 2nd
    AT&T
    -18
  3. 3rd
    Tello
    -34
  4. 4th
    Cricket Wireless
    -72
  5. 5th
    Boost Mobile
    -88
  6. 6th
    MetroPCS Communications
    -89
NPS Comparison
RankCompany Score
1T-Mobile-4
2AT&T-18
3Tello-34
4Cricket Wireless-72
5Boost Mobile-88
6MetroPCS Communications-89
Pricing Score Comparison

Cricket Wireless Ranks 4th in Pricing Score

1110 Customers rate Cricket Wireless' Pricing Score a 1.6/5, which ranks it 4th against its competitors, below AT&T.

  1. 1st
    Tello
    5 / 5
  2. 2nd
    T-Mobile
    3 / 5
  3. 3rd
    AT&T
    2.7 / 5
  4. 4th
    Cricket Wireless
    1.6 / 5
  5. 5th
    Boost Mobile
    1.5 / 5
  6. 6th
    MetroPCS Communications
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Tello100
2T-Mobile60
3AT&T54
4Cricket Wireless33
5Boost Mobile27
6MetroPCS Communications27
Customer Service Comparison

Cricket Wireless Ranks 4th in Customer Service

1077 Customers rate Cricket Wireless' Customer Service a 1.5/5, which ranks it 4th against its competitors, below AT&T.

  1. 1st
    Tello
    5 / 5
  2. 2nd
    T-Mobile
    3 / 5
  3. 3rd
    AT&T
    2.6 / 5
  4. 4th
    Cricket Wireless
    1.5 / 5
  5. 5th
    Boost Mobile
    1.5 / 5
  6. 6th
    MetroPCS Communications
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Tello100
2T-Mobile60
3AT&T53
4Cricket Wireless27
5Boost Mobile20
6MetroPCS Communications18
Overall Culture Score Comparison

Cricket Wireless Ranks 4th in Overall Culture Score

545 Employees rate Cricket Wireless' Overall Culture a 54/100, which ranks it 4th against its competitors, below MetroPCS Communications. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    AT&T
    82 / 100
  2. 2nd
    T-Mobile
    76 / 100
  3. 3rd
    MetroPCS Communications
    62 / 100
  4. 4th
    Cricket Wireless
    54 / 100
  5. 5th
    Boost Mobile
    50 / 100
Overall Culture Score Comparison
RankCompany Score
1AT&T82
2T-Mobile76
3MetroPCS Communications62
4Cricket Wireless54
5Boost Mobile50
eNPS Comparison

Cricket Wireless Ranks 3rd in Employee Net Promoter Score

444 Employees rate Cricket Wireless' Employee Net Promoter Score a -22, which ranks it 3rd against its competitors, below T-Mobile. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Cricket Wireless to a friend?”.

  1. 1st
    AT&T
    43
  2. 2nd
    T-Mobile
    22
  3. 3rd
    Cricket Wireless
    -22
  4. 4th
    MetroPCS Communications
    -26
  5. 5th
    Boost Mobile
    -49
eNPS Comparison
RankCompany eNPS
1AT&T43
2T-Mobile22
3Cricket Wireless-22
4MetroPCS Communications-26
5Boost Mobile-49
Gender Score Comparison

Cricket Wireless Ranks 5th in Gender Score

51 Employees rate Cricket Wireless' Gender Score a 53/100, which ranks it 5th against its competitors, below Boost Mobile. The Gender Score tracks how positively women rate their experience at Cricket Wireless.

  1. 1st
    AT&T
    83 / 100
  2. 2nd
    T-Mobile
    80 / 100
  3. 3rd
    MetroPCS Communications
    58 / 100
  4. 4th
    Boost Mobile
    56 / 100
  5. 5th
    Cricket Wireless
    53 / 100
Gender Score Comparison
RankCompany Score
1AT&T83
2T-Mobile80
3MetroPCS Communications58
4Boost Mobile56
5Cricket Wireless53
Diversity Score Comparison

Cricket Wireless Ranks 5th in Diversity Score

63 Employees rate Cricket Wireless' Diversity Score a 54/100, which ranks it 5th against its competitors, below Boost Mobile. The Diversity Score tracks how positively diverse employees rate their experience at Cricket Wireless.

  1. 1st
    AT&T
    82 / 100
  2. 2nd
    T-Mobile
    79 / 100
  3. 3rd
    MetroPCS Communications
    63 / 100
  4. 4th
    Boost Mobile
    58 / 100
  5. 5th
    Cricket Wireless
    54 / 100
Diversity Score Comparison
RankCompany Score
1AT&T82
2T-Mobile79
3MetroPCS Communications63
4Boost Mobile58
5Cricket Wireless54

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