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CSG Company Culture
CSG Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.5/5
Top Rated Culture Dimensions
CEO Rating
A+Gender
A+Manager
A+Outlook
A+Leadership
ACSG CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Brian Shepherd
81 /100
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Mission, Vision, & Values
By channeling the power of all, we make ordinary customer and employee experiences extraordinary.
CSG Culture At a Glance
CSG has 4800 employees. 147 employees at CSG have reviewed CSG across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 22 days ago.
Overall, the 147 CSG employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CSG are generally satisfied with their total compensation at CSG, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CSG are extremely happy with their team. 147 Participants grade the quality of their coworkers an A. The majority believe the meetings at CSG are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CSG believe the environment at CSG is positive. Most Participants believe the pace of work at CSG is comfortably fast. About 55% of the employees at CSG work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at CSG are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
CSG employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at CSG report the work pace is comfortably fast
Work Pace
A Day in the Life
87% of CSG employees look forward to interacting with their team every day
Coworkers
A Day in the Life
CSG employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
86% of CSG employees call their work environment positive
Environment
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Curious about what work's like at CSG?
Anonymously Ask CSG Employees Any Question
Anonymous Q&A with CSG EmployeesMost Recent Q&A
What's the work from home policy like at CSG International?
Response from CSG7 years agoCSG generally supports flexible schedules and work from home opportunities, but like in every company each position comes with it's own set of needs and flexibility. We urge employees to work with their managers to find the plan that works best.
Varied as needed
Who did you meet with during your interview? And how long did it take to hear back from CSG International?
Response from CSG7 years agoEvery position is different but typically applications are reviewed and screened by our Talent Acquisition team, this can take days or months depending on the role. Then there is usually a phone interview, initial interview and final interview.
I submitted resume on Wednesday, they called me Thursday and flew me to Omaha for an interview on Friday. Received job offer on Tuesday. But...
Does CSG International drug test or do a background check?
Response from CSG7 years agoEach of our positions and locations have different regulations regarding drug testing and background checks. CSG complies with all legal guidelines regarding testing and background checks and has defined employee drug and alcohol policies in place.
Yes
How's the work life balance at CSG International?
Response from CSG7 years agoCSG knows that maintaining a healthy work-life balance is not only important for fostering productive and enjoyable workplaces but it helps our employees disconnect from work, focus on things that are more important and promotes good mental health.
depends on how much initiative the employee is willing to take
How does CSG International handle HR issues?
Response from CSG7 years agoAt CSG, each department has a dedicated HR Business Partner that serves as an approachable, involved and engaged advisor to employees and any HR issues throughout the organization.
HRs main goal is to prevent employee lawsuits
What unique perks and benefits does CSG International provide?
Response from CSG7 years agoBig clients and gig projects means big benefits, CSG provides their employees with generous vacation time, competitive pay, and progressive benefits; including extensive healthcare and insurance options, a 5.5% 401k match, stock programs and more!
UNLIMITED VACATION
What's the work from home policy like at CSG International?
Response from CSG
7 years ago
CSG generally supports flexible schedules and work from home opportunities, but like in every company each position comes with it's own set of needs and flexibility. We urge employees to work with their managers to find the plan that works best.
Varied as needed
Who did you meet with during your interview? And how long did it take to hear back from CSG International?
Response from CSG
7 years ago
Every position is different but typically applications are reviewed and screened by our Talent Acquisition team, this can take days or months depending on the role. Then there is usually a phone interview, initial interview and final interview.
I submitted resume on Wednesday, they called me Thursday and flew me to Omaha for an interview on Friday. Received job offer on Tuesday. But...
Does CSG International drug test or do a background check?
Response from CSG
7 years ago
Each of our positions and locations have different regulations regarding drug testing and background checks. CSG complies with all legal guidelines regarding testing and background checks and has defined employee drug and alcohol policies in place.
Yes
How's the work life balance at CSG International?
Response from CSG
7 years ago
CSG knows that maintaining a healthy work-life balance is not only important for fostering productive and enjoyable workplaces but it helps our employees disconnect from work, focus on things that are more important and promotes good mental health.
depends on how much initiative the employee is willing to take
How does CSG International handle HR issues?
Response from CSG
7 years ago
At CSG, each department has a dedicated HR Business Partner that serves as an approachable, involved and engaged advisor to employees and any HR issues throughout the organization.
HRs main goal is to prevent employee lawsuits
What unique perks and benefits does CSG International provide?
Response from CSG
7 years ago
Big clients and gig projects means big benefits, CSG provides their employees with generous vacation time, competitive pay, and progressive benefits; including extensive healthcare and insurance options, a 5.5% 401k match, stock programs and more!
UNLIMITED VACATION
H1B Visa
In 2019, CSG applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
CSG has a total of 4800 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at CSG
CSG currently ranks in the Top 5% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at CSG
Bottom
45%
CSG currently ranks in the Bottom 45% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
25
eNPS Score
| 52% | Promoters |
|---|---|
| 21% | Passives |
| 27% | Detractors |
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Let CSG Know You Want To Work There
CSG Competitors Video
CSG vs Competitors
- 1stCSG79 / 100
- 2nd
netcracker78 / 100 - 3rd
Amdocs77 / 100 - 4th
NetCracker Technology74 / 100 - 5th
Ericsson73 / 100
Perks & Benefits
- Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
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