Q&A With CSG Employees
CSG and its employees are good people, in-fact it’s one of our core values. As such, we strive to make a positive impact on the world around us. Whether building new homes for those in need with Habitat 4 Humanity, donating blood and goods to the Red Cross or matching our employees’ contributions to their favorite charities, CSG and its workers care about making our communities a great place to live.
How employees describe working at CSG
It feels like leaders, managers and other employees lead with kindness and competency. The work culture is great and you get rewarded for putting in good work.
Interesting and clever and diverse people
Excellent company with solid benefits and pay
I wake up excited to go to work everyday. My colleagues are always willing to help and support each other. The vibe is on a different level, everyone is excited to be here. I see myself reaching greater heights with CSG as my employer.
Used to be good, then it was taken over by an ex-Amdocs CEO who is driving the company headlong into being a woke virtue-signalling company at all costs, accompanied by a desperate need to achieve top-line revenue growth by M&A, before the bottom drops out of ACP. It's now a horrible place to work.
What it's like to work at CSG
- CSG employees generally work 9.3 hrs a day
- Employees at CSG report the work pace is comfortably fast
- 87% of CSG employees look forward to interacting with their team every day
- CSG employees typically get valuable feedback on how to improve at work Every Week
- 86% of CSG employees call their work environment positive
Q&A With CSG Employees
IDX: 0 TOT: 37
What's the work from home policy like at CSG International?

CSG generally supports flexible schedules and work from home opportunities, but like in every company each position comes with it's own set of needs and flexibility. We urge employees to work with their managers to find the plan that works best.
Varied as needed
The work from home policy can vary from team to team or organization to organization. Employees in good dtanding are allowed to work from home, and encouraged to do so during impending severe weather. WFH is also the Business Continuity solution for the Omaha West Dodge campus. I can only speak to the International Service Desk's SOPs. Generally New Hires and Analyst I's are not allowed to WFH, weather conditions considered. Analyst II/III's are generally allowed to WFH 2 days per week. Leads, Managers, etc. are expected to exercise good judgement and coordinate with their leadership for WFH days. That said, even in the Service Desk, there are mandatory "all hands on deck" days and situations. Bottom line - WFH is looked upon as a 'privilege', not a 'right' and is always subject to business needs, team/departmental needs, and employee standing.
Who did you meet with during your interview? And how long did it take to hear back from CSG International?

Every position is different but typically applications are reviewed and screened by our Talent Acquisition team, this can take days or months depending on the role. Then there is usually a phone interview, initial interview and final interview.
I submitted resume on Wednesday, they called me Thursday and flew me to Omaha for an interview on Friday. Received job offer on Tuesday. But I’m mega awesome. Most take 2-3 months.
Does CSG International drug test or do a background check?

Each of our positions and locations have different regulations regarding drug testing and background checks. CSG complies with all legal guidelines regarding testing and background checks and has defined employee drug and alcohol policies in place.
Top Employee Response
Yes
How's the work life balance at CSG International?

CSG knows that maintaining a healthy work-life balance is not only important for fostering productive and enjoyable workplaces but it helps our employees disconnect from work, focus on things that are more important and promotes good mental health.
depends on how much initiative the employee is willing to take
How does CSG International handle HR issues?

At CSG, each department has a dedicated HR Business Partner that serves as an approachable, involved and engaged advisor to employees and any HR issues throughout the organization.
HRs main goal is to prevent employee lawsuits
What unique perks and benefits does CSG International provide?

Big clients and gig projects means big benefits, CSG provides their employees with generous vacation time, competitive pay, and progressive benefits; including extensive healthcare and insurance options, a 5.5% 401k match, stock programs and more!
UNLIMITED VACATION
How much diversity is there among employees at CSG International?

With over 3,800 employees in 30 offices throughout 17 countries, CSG relies on its diverse workforce to bring new perspectives to creating cutting edge technology and solving complex problems.
Very little. 90% white Nebraskans
How's the vacation policy at CSG International?

Ranging from 16 weeks of paid parental leave with supplemental adoption assistance to unlimited vacation days, CSG is committed to providing progressive avenues for taking a timeout to focus on family, friends, travel or simply to rejuvenate.
Unlimited vacation. It is really that simple. Use what you need and get the job done.








