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CSG Company Culture
CSG Culture
This score is derived from employee ratings & reviewsChoice Employer
A
4.5/5
Top Rated Culture Dimensions
CEO Rating
A+Gender
A+Manager
A+Outlook
A+Leadership
ACSG CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Brian Shepherd
81 /100
See More
Diversity at CSG
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at CSG have rated Outlook, Manager, and Work Culture as the highest categories they have scored
Women at CSG
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at CSG have rated Perks And Benefits, Meetings, and Outlook as the highest categories they have scored
CSG eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 25%Top 25% of Similar Size Companies on Comparably
Recommend to a Friend?
25
CSG employees are 25% more likely to recommend CSG as a great place to work
| 52% | Promoters |
|---|---|
| 21% | Passives |
| 27% | Detractors |
Working at CSG
Working at CSG is rated highly by 147 employees, across various culture dimensions. CSG employees are most satisfied about CEO Rating, Manager, and Outlook categories, putting CSG’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Denver. See below in detail how working at CSG was rated by employees.
Overall Company Culture at CSG
A
Overall Company Culture at CSG is rated A
Last updated 24 days ago
Top
10%
CSG ranks in the Top 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
CSG Employee Reviews
Out of 154 CSG employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping CSG improve their work culture.
| Positive Reviews | 95% |
|---|---|
| Constructive Feedback | 5% |
Positive Reviews From CSG Employees
- What are some of the best things about your team?They are kind and quick to jump in to help
- What is the best part about your compensation package?The remote flexible first policy.
- What do you like best about the leadership team?They are transparent and really get to know the leaders on their teams.
Constructive Feedback From CSG Employees
- Why do you feel undervalued and what would make you feel better about your compensation?CSG pushes a "team" mentality. Therefor, you are not duely compensated for your role and performance. Companies are stupid for not noticing individuality. They push the "Team" crap.
- Why do you feel undervalued and what would make you feel better about your compensation?Manage to provide employees ways to improve their salary by informing them what to do to achieve a better salary. Advance country relocation programs.
- What's going wrong and how can it be improved?We are getting many missing items and they put blame on us
CSG Company Information
CSG Company Overview
We help the top companies in entertainment, sports, cable & satellite, and communications innovate by providing market-leading software solutions and support.
CSG was founded in 1994 and its current CEO is Brian Shepherd. Since its inception 32 years ago, CSG has grown to 4800 employees.
CSG Mission, Vision & Values
CSG Mission Statement
By channeling the power of all, we make ordinary customer and employee experiences extraordinary.
CSG Vision Statement
CSG is driven by a singular vision: Flexible, seamless, limitless communications, information and content services for everyone.
CSG Values
- Be Inventive
- Be Authentic
- Be Customer Obsessed
- Be a Game Changer
- Be Bold
- Be a Trusted Team Player
- Be Inclusive
- Be Agile
- Be a Driver of Growth
| Headquarter | Granite Place at Village Center Denver, CO 80111 United States of America |
|---|---|
| Website | www.csgi.com/ |
| Founding Date | 1994 |
| Company Status | Public |
| Stock | csgs |
| Jobs | www.careers.csgi.com |
| Social Sites |
CSG Competitors
CSG competitors include netcracker, Amdocs, NetCracker Technology, and Ericsson. CSG ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how CSG compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CSG Employees
CSG has 4800 employees. 147 employees at CSG have reviewed CSG across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 24 days ago.
Overall, the 147 CSG employees give their leadership a grade of A, or Top 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CSG are generally satisfied with their total compensation at CSG, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CSG are extremely happy with their team. 147 Participants grade the quality of their coworkers an A. The majority believe the meetings at CSG are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CSG believe the environment at CSG is positive. Most Participants believe the pace of work at CSG is comfortably fast. About 55% of the employees at CSG work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at CSG are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
CSG employees generally work 9.3 hrs a day
Work Hours
A Day in the Life
Employees at CSG report the work pace is comfortably fast
Work Pace
A Day in the Life
87% of CSG employees look forward to interacting with their team every day
Coworkers
A Day in the Life
CSG employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
86% of CSG employees call their work environment positive
Environment
Joining CSG - Employee Onboarding
The prevailing opinion from employees about joining CSG is that the company was very prepared on their first day. CSG employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
CSG KPIs and OKRs
At CSG 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of CSG's KPIs and OKRs is essential for its success. Out of 6 CSG employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
CSG CEO & Leadership
CSG CEO - Brian Shepherd
81 /100
CSG’s CEO Brian Shepherd started in this role in 2020. Brian’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Denver. CSG’s CEO is highly regarded especially by Caucasian employees, employees with Over 10 Years experience, and employees in the IT department. However, Male employees have a less favorable view of the CEO and believe there is room for improvement. Compared to CSG’s competitors, Brian Shepherd ranks right above NetCracker Technology CEO Andrew Feinberg. Under Shepherd’s leadership, CSG employee respondents are most happy about their Manager and the company’s Outlook. Office Culture and Diversity are two areas, according to respondents, where CSG could stand to see real improvement.
CSG Leadership
The CSG Executive Team is rated an “A-” and led by CEO Brian Shepherd, SVP and Chief Strategy Officer Derek Locke, and Chief Financial Officer Rollie Johns
Brian Shepherd CEO / President
Brian Shepherd serves as the CEO / President of CSG.
Derek Locke SVP and Chief Strategy Officer
Derek Locke is a senior leader with extensive experience helping executive teams and boards create shareholder value by... read more
Rollie Johns Chief Financial Officer
Leader of financial strategy and practices
Brian Shepherd President & CEO
Proven ability to turnaround, lead, and grow profitable enterprise software services businesses. Broad general... read more
Liz Bauer Chief Marketing and Customer Officer
Specialties: Investor Relations, Strategic Planning, Corporate Communications, Marketing
Gregory Cannon SVP General Counsel & Chief Compliance Officer
As a Legal Advisor, General Counsel (GC), Corporate Secretary and Chief Compliance Officer (CCO), I develop and lead... read more
Ken Kennedy EVP & President Technology and Product
Ken Kennedy serves as the EVP & President Technology and Product of CSG.
Murali Balakrishnan Executive Director (CBE)
Murali Balakrishnan serves as the Executive Director (CBE) of CSG.
Steve Barr Vice President Of Software Engineering
Steve Barr serves as the Vice President Of Software Engineering of CSG.
CSG Salaries
How much does CSG pay?
How much do people at CSG get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CSG is $104,233, or $50 per hour, while the estimated median salary is $102,653, or $49 per hour.
At CSG, the highest paid job is a DevOps at $128,700 annually and the lowest is a Developer at $73,000 annually. Average CSG salaries by department include: Engineering at $110,133, Design at $126,000, and IT at $124,520. Half of CSG salaries are above $102,653.
70 employees at CSG rank their Compensation in the Top 30% of similar sized companies in the US (based on 218 ratings) while 68 employees at CSG rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 72 ratings).
Salaries contributed from CSG employees include job titles like Lead Engineer, DevOps, Developer, and Director of Product. Comparably data has a total of 7 salary records from CSG employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $123k | $123k | 1st Percentile |
20th Percentile $135k | $135k | 20th Percentile |
40th Percentile $220k | $220k | 40th Percentile |
60th Percentile $231k | $231k | 60th Percentile |
80th Percentile $247k | $247k | 80th Percentile |
100th Percentile $278k | $278k | 100th Percentile |
$104,233*
Average Compensation
$102,653*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
CSG Salaries by City
CSG Salaries by Department
Diversity & Inclusion at CSG
Diverse employees at CSG score the company 66/100 across various culture categories, placing CSG in the Bottom 45% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CSG across various culture dimensions.
We’re on a Journey. At CSG, we’re committed to building and fostering a diverse, supportive and inclusive work environment where individuality is valued and our people can flourish. We believe our workforce should reflect the world in which we live and that we are stronger because of our differences. By embracing various backgrounds, attributes, experiences and perspectives, we will help our employees, customers and communities thrive while, together, we work toward making social equality a reality.
Ranked Culture the Highest
Ranked Culture the Lowest
CSG Perks & Benefits
Unlimited vacation, 5.5% 401k Match, 80 additional hours of sick leave, 10 weeks maternity + 6 weeks of bonding leave, HSA/FSA options, Multiple types of Health Insurance, Life & Disability Insurance, Employee Stock Purchase Plan, Dental Insurance, Vision Insurance, Discounted Prescription Plan, Legal Insurance, Adoption Assistance, Educational Assistance, 24/7 Well-Being Support, Legal Insurance, 24/7 Maternity Support, Community Business Discounts, and more!
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
CSG PTO
CSG's PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is CSG's 2nd most important benefit besides Healthcare when ranked by employees, with 33% of employees saying it is the most important benefit. CSG's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
CSG Careers
CSG Jobs
No Recent Jobs found for CSG on Comparably
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H1B Visa
In 2019, CSG applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
CSG has a total of 4800 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let CSG Know You Want To Work There
Overview of Candidates Interested in CSG on Comparably
Candidates By Department
Marketing | 20% | |
|---|---|---|
IT | 20% | |
Operations | 20% | |
All Industries | 20% | |
Finance | 10% | |
Other | 10% |
Candidates By Location
Englewood | 20% | |
|---|---|---|
Denver | 20% | |
Taylor | 10% | |
Berwyn | 10% | |
Louisville | 10% | |
Other | 30% |
Frequently Asked Questions regarding CSG
What is CSG address?
CSG location is at Granite Place at Village Center
Who is the CEO of CSG?
CSG CEO is Brian Shepherd, their score by employees is 81
What are the salaries in CSG
The average salary for employees in CSG is 104233$
What is CSG eNPS?
The eNPS for CSG is 25
What is CSG revenue?
CSG revenue is $997M
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