
At CSG 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of CSG's KPIs and OKRs is essential for its success. Out of 6 CSG employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at CSG is responsible for ensuring his subordinates accomplish objectives using key performance indicators. CSG employees shared they generally receive helpful feedback every week. Feedback and positive reinforcement are both conducive to meeting goals.