DealerSocket – Little to no support. Bugs keep software from being useable frequently and hurts sales big time. More issues with this software than any other I've used in management or sales in the past 20+ years. You can tell they don't care anymore and don't have proper support employees in place.

DealerSocket Claimed Company

DealerSocket is an industry leading automotive software company. read more

EMPLOYEE PARTICIPANTS: 30

TOTAL RATINGS: 406

CEO: Sejal Pietrzak

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Little to no support. Bugs keep software from being useable frequently and hurts sales big time. More issues with this software than any other I've used in management or sales in the past 20+ years. You can tell they don't care anymore and don't have proper support employees in place.

Other Employee Reviews for DealerSocket

What are some of the best things about your team?

creative, experienced, compassionate, competent professionals, with no need to be micromanaged

Briefly describe your overall experience at your company

The pay does not justify the workload. Employees are treated as if they are expendable, and all talk is about growth in sales and training, but they have taken away all of the bonuses for anyone outside of the management/exec teams. They also have not given raises for entire departments in years.

What do you like best about the leadership team?

Transparency Accessible Customer Focussed Open to ideas Rewarding

Briefly describe your overall experience at your company

Met some lifelong friends while working at DS, but the company has tanked since the acquisition by Solera. Constant UD hiring freezes while jobs are outsourced to India. Solera monitors work time and now laid off droves of employees after original CEO & team spoke of how great the change would be.

What's going wrong and how can it be improved?

Solera is gutting the company, there's no way it cannot collapse.

Rate your company

Little to no support. Bugs keep software from being useable frequently and hurts sales big time. More issues with this software than any other I've used in management or sales in the past 20+ years. You can tell they don't care anymore and don't have proper support employees in place.

Other Employee Reviews for DealerSocket

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