-39
eNPS Score
Q&A With DealerSocket Employees
DealerSocket makes it simple for automotive dealerships to manage opportunities and create processes through proactive software technology. Join our energetic and rewarding work environment where you make an impact every day.
How employees describe working at DealerSocket
Customer Support and solving issues
Little to no support. Bugs keep software from being useable frequently and hurts sales big time. More issues with this software than any other I've used in management or sales in the past 20+ years. You can tell they don't care anymore and don't have proper support employees in place.
Customer service does not answer the phone for 2 days
Make your crm work!! Total disapointment!!!
Solera is gutting the company, there's no way it cannot collapse.
Q&A With DealerSocket Employees
IDX: 0 TOT: 7
How's the leadership on the Sales team at DealerSocket?
The Sales Directors at Dealersocket are salesmen, not leaders. They were selling more than others, and were thus promoted. Very few of them have had training, and thus they are not very good at actual management & leadership.
do you wish your comp was weighted more or less on commission?
Top Employee Response
Less, because the MRR metrics are not realistic for 17/21 territories.
How easy (or hard) is it to sell the product? length of sales cycle?
Top Employee Response
The sales cycle is fine, and the product is good.
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How have things changed with the new CEO? What prompted the change?
What do employees at DealerSocket think about their benefits?
DealerSocket employees rate their overall benefits a F and most of them think the perks are Terrible. 33% of DealerSocket employees say they are satisfied with their benefits. The majority of employees also get 10-15 days of paid vacation.
What's the pay like for employees at DealerSocket?
DealerSocket employees rates their pay and overall compensation a D- or 42/100. 33% of employees believe they are paid fairly and 33% of employees get raises every year.
How's career growth and advancement at DealerSocket?
67% of the same employees also feel like DealerSocket is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at DealerSocket.
Curious about what work's like at DealerSocket?
Anonymously Ask DealerSocket Employees Any Question
Should I work at DealerSocket?
22% of DealerSocket employees would encourage their friends to become coworkers, whereas 17% are neutral and 61% would not recommend working at DealerSocket to their friends.
| 22% | Promoters |
|---|---|
| 17% | Passive |
| 61% | Detractors |
