El Pollo Loco Culture | Comparably
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El Pollo Loco Claimed Company
El Pollo Loco, a Costa Mesa, Calif.–based quick-service restaurant chain. read more
EMPLOYEE
PARTICIPANTS
278
TOTAL
RATINGS
2109

El Pollo Loco Company Culture

El Pollo Loco Culture

This score is derived from employee ratings & reviews
2.4/5
El Pollo Loco's Overall Culture is rated D-

Top Rated Culture Dimensions

El Pollo Loco CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Laurance Roberts El Pollo Loco's CEO
Laurance Roberts
52 /100
A Day in the Life
A Day in the Life
El Pollo Loco employees generally work 8.0 hrs a day
Work Hours
A Day in the Life
Employees at El Pollo Loco report the work pace is extremely fast
Work Pace
A Day in the Life
69% of El Pollo Loco employees look forward to interacting with their team every day
Coworkers
A Day in the Life
El Pollo Loco employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
66% of El Pollo Loco employees call their work environment negative
Environment

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Anonymous Q&A with El Pollo Loco Employees

Most Recent Q&A

How flexible is your work schedule at El Pollo Loco?

Asked to all employees at El Pollo Loco

  • It's not. They get mad if your schedule interferes with theirs because now they have to make changes & they just won't give you any hours...

View Response & Answer »

How often do promotions happen at El Pollo Loco?

Asked to all employees at El Pollo Loco

  • Hardly ever cause everybody always quit.

View Response & Answer »

What is the best advice you could give someone during their first month at El Pollo Loco?

Asked to all employees at El Pollo Loco

  • No hours. They never have hours. Only the "favorites" get all the hours. Its so unfair to the other employees.

View Response & Answer »

What are the differences between maternity and paternity leave at El Pollo Loco?

Asked to all employees at El Pollo Loco

  • Paternity leave? Really? that's a first cause I ain't never seen men go on paternity leave.

View Response & Answer »

What's one thing you wish you'd known before joining El Pollo Loco?

Asked to all employees at El Pollo Loco

  • They don’t care about they employees

View Response & Answer »

View All Questions and Answers about El Pollo Loco

Gender Score How positively women rate their overall experience at El Pollo Loco

Bottom
40%

El Pollo Loco currently ranks in the Bottom 40% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at El Pollo Loco

Bottom
30%

El Pollo Loco currently ranks in the Bottom 30% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
-50
eNPS Score
19%Promoters
12%Passives
69%Detractors

El Pollo Loco Culture Video

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El Pollo Loco Culture At a Glance

278 employees at El Pollo Loco have reviewed El Pollo Loco across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 20 days ago.

Overall, the 278 El Pollo Loco employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at El Pollo Loco are mostly dissatisfied with their total compensation at El Pollo Loco, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at El Pollo Loco are not very pleased with their team. 278 Participants grade the quality of their coworkers a D. Less than half believe the meetings at El Pollo Loco are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at El Pollo Loco believe the environment at El Pollo Loco is negative. Most Participants believe the pace of work at El Pollo Loco is extremely fast. About 84% of the employees at El Pollo Loco work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at El Pollo Loco are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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El Pollo Loco Competitors Video

El Pollo Loco vs Competitors

  1. 1st
    Chipotle
    73 / 100
  2. 2nd
    Darden Restaurants
    68 / 100
  3. 3rd
    Chick-fil-A
    64 / 100
  4. 4th
    Dennys
    56 / 100
  5. 5th
    El Pollo Loco
    53 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Financial Benefits
401K / Retirement Plan
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