72
out of 100
El Pollo Loco Claimed Company
El Pollo Loco, a Costa Mesa, Calif.–based quick-service restaurant chain. read more
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El Pollo Loco Competitors
El Pollo Loco competitors include Chipotle, Darden Restaurants, Chick-fil-A, Dennys and Del Taco. El Pollo Loco ranks 4th in Gender Score on Comparably vs its competitors. See below how El Pollo Loco compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
6th
eNPS Rank
6th
Gender Rank
4th
Diversity Rank
5th
Product Quality
6th
NPS Rank
6th
Pricing Rank
5th
Customer Service
6th
See El Pollo Loco Culture vs Competitors:
El Pollo Loco Competitors at a Glance
CEO Ratings Comparison
El Pollo Loco's CEO Score Ranks 6th
210 Employees at El Pollo Loco rate Laurance Roberts a 52 out of 100, which ranks them 6th below Del Taco's CEO,John D. Cappasola Jr.. Last rating was 19 days ago.
- 1st
Scott BoatwrightChipotle546 Employees at Chipotle rate Scott Boatwright a 72 out of 100, which ranks them 1st out of El Pollo Loco's competitors. Last rating was months ago.
- 2nd
Gene LeeDarden Restaurants70out of 100292 Employees at Darden Restaurants rate Gene Lee a 70 out of 100, which ranks them 2nd out of El Pollo Loco's competitors. Last rating was months ago.
- 3rd
Dan CathyChick-fil-A65out of 1002663 Employees at Chick-fil-A rate Dan Cathy a 65 out of 100, which ranks them 3rd out of El Pollo Loco's competitors. Last rating was 7 days ago.
- 4th
John MillerDennys55out of 100867 Employees at Dennys rate John Miller a 55 out of 100, which ranks them 4th out of El Pollo Loco's competitors. Last rating was a month ago.
- 5th
John D. Cappasola Jr.Del Taco52out of 100413 Employees at Del Taco rate John D. Cappasola Jr. a 52 out of 100, which ranks them 5th out of El Pollo Loco's competitors. Last rating was a day ago.
Product Quality Score Comparison
El Pollo Loco Ranks 6th in Product Quality Score
94 Customers rate El Pollo Loco's Product Quality Score a 2.7/5, which ranks it 6th against its competitors, below Del Taco.
NPS Comparison
El Pollo Loco Ranks 6th in Net Promoter Score
108 Customers rate El Pollo Loco's Net Promoter Score a -19, which ranks it 6th against its competitors, below Del Taco. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend El Pollo Loco to a friend?”.
Pricing Score Comparison
El Pollo Loco Ranks 5th in Pricing Score
87 Customers rate El Pollo Loco's Pricing Score a 3/5, which ranks it 5th against its competitors, below Del Taco.
Customer Service Comparison
El Pollo Loco Ranks 6th in Customer Service
83 Customers rate El Pollo Loco's Customer Service a 2.8/5, which ranks it 6th against its competitors, below Del Taco.
Overall Culture Score Comparison
El Pollo Loco Ranks 5th in Overall Culture Score
275 Employees rate El Pollo Loco's Overall Culture a 53/100, which ranks it 5th against its competitors, below Dennys. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
El Pollo Loco Ranks 6th in Employee Net Promoter Score
228 Employees rate El Pollo Loco's Employee Net Promoter Score a -48, which ranks it 6th against its competitors, below Del Taco. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at El Pollo Loco to a friend?”.
Gender Score Comparison
El Pollo Loco Ranks 4th in Gender Score
19 Employees rate El Pollo Loco's Gender Score a 63/100, which ranks it 4th against its competitors, below Darden Restaurants. The Gender Score tracks how positively women rate their experience at El Pollo Loco.
Diversity Score Comparison
El Pollo Loco Ranks 5th in Diversity Score
29 Employees rate El Pollo Loco's Diversity Score a 59/100, which ranks it 5th against its competitors, below Dennys. The Diversity Score tracks how positively diverse employees rate their experience at El Pollo Loco.
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