55
NPS Score
VS
Chick-fil-A Claimed Company
- EMPLOYEE
PARTICIPANTS - 3422
- TOTAL
RATINGS
El Pollo Loco Claimed Company
- EMPLOYEE
PARTICIPANTS - 279
- TOTAL
RATINGS
Chick-fil-A vs El Pollo Loco
Compare Chick-fil-A versus El Pollo Loco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3422 employees and customers of Chick-fil-A and 279 employees and customers of El Pollo Loco.
Chick-fil-A
Chick-fil-A's brand is ranked #3 in the list of Global Top 100 Brands, as rated by customers of Chick-fil-A.
El Pollo Loco
El Pollo Loco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of El Pollo Loco. Their current market cap is $598.31M.
4.3/5
Product Quality
2.7/5
4.1/5
Pricing
2.9/5
4.3/5
Customer Service
2.8/5
| 72% | Promoters |
|---|---|
| 11% | Passive |
| 17% | Detractors |
Net Promoter Score
Winner by 73
-18
NPS Score
| 35% | Promoters |
|---|---|
| 12% | Passive |
| 53% | Detractors |
See how Chick-fil-A compares to its competitors
See how El Pollo Loco compares to its competitors
Working at Chick-fil-A vs Working at El Pollo Loco
65 / 100
CEO Rating
Winner by 13%
52 / 100
CEO Rating
Chick-fil-A
Chick-fil-A doesn't have enough ratings to calculate the Team Culture Ratings.
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El Pollo Loco
Employees at El Pollo Loco rate their CEO, Laurance Roberts, 52/100. This score is 13% lower than the scores of Chick-fil-A's CEO, Dan Cathy. Employees in the Sales and Customer Support departments rate Laurance Roberts the highest.