Five9 Inc Culture | Comparably
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Five9 Inc Claimed Company
Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. read more
EMPLOYEE
PARTICIPANTS
67
TOTAL
RATINGS
671
Updated on: January 13, 2026

Five9 Inc Company Culture

Five9 Inc Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

CEO Rating
A+
Compensation
A+
Environment
A+
Executive Team
A+
Happiness
A+

Five9 Inc CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Michael Burkland Five9 Inc's CEO
Michael Burkland
86 /100
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A Day in the Life
A Day in the Life
Five9 Inc employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Five9 Inc report the work pace is comfortably fast
Work Pace
A Day in the Life
97% of Five9 Inc employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Five9 Inc employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
100% of Five9 Inc employees call their work environment positive
Environment

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Anonymous Q&A with Five9 Inc Employees

Most Recent Q&A

What benefits does Five9 Inc provide?

Asked to all employees at Five9 Inc

  • High deductible insurance plan plus HSA with employer contribution for all US employees. HMO options for California employees. ESPP w/...

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View All Questions and Answers about Five9 Inc

H1B Visa

In 2019, Five9 Inc applied for 3 H1B visas. Of the work permits applied for, 67% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Five9 Inc unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Five9 Inc has a total of 2800 employees

3
Total Applied
  • 67% Granted (2 out of 3)
  • 0% Denied ( out of 3)
  • 33% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 3)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Five9 Inc

N/A

Diversity Score How positively minorities rate their overall experience at Five9 Inc

top 10% Diversity

Five9 Inc currently ranks in the Top 10% of similarly sized companies on Comparably

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably
55
eNPS Score
70%Promoters
15%Passives
15%Detractors
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Five9 Inc Culture Video

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Mission, Vision, & Values

Enable enterprises to reimagine their customer experience by providing our Intelligent CX Platform combined with passionate experts to deliver joyful CX and better business outcomes.

Learn More

Five9 Inc Culture At a Glance

Five9 Inc has 2800 employees. 67 employees at Five9 Inc have reviewed Five9 Inc across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.

Overall, the 67 Five9 Inc employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Five9 Inc are extremely happy with their total compensation at Five9 Inc, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Five9 Inc are extremely happy with their team. 67 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Five9 Inc are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Five9 Inc believe the environment at Five9 Inc is positive. Most Participants believe the pace of work at Five9 Inc is comfortably fast. About 63% of the employees at Five9 Inc work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Five9 Inc are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Five9 Inc Competitors Video

Five9 Inc vs Competitors

  1. 1st
    8x8
    84 / 100
  2. 2nd
    Five9 Inc
    83 / 100
  3. 3rd
    Zendesk
    76 / 100
  4. 4th
    Liveops
    69 / 100
  5. 5th
    inContact
    60 / 100
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Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance
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