Five9 Inc vs inContact | Comparably
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Five9 Inc Claimed Company
EMPLOYEE
PARTICIPANTS
67
TOTAL
RATINGS
671
inContact Claimed Company
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
351

Five9 Inc vs inContact

Compare Five9 Inc versus inContact for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 67 employees and customers of Five9 Inc and 15 employees and customers of inContact.

Five9 Inc

Five9 Inc's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Five9 Inc. Their current market cap is $12.57B.

inContact

inContact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of inContact. Their current market cap is $10.52B.


3.8/5
Product Quality
2.2/5
3.8/5
Pricing
2.4/5
3.8/5
Customer Service
2.1/5
34
NPS Score
62%Promoters
10%Passive
28%Detractors

Net Promoter Score
Winner by 51

-17
NPS Score
33%Promoters
17%Passive
50%Detractors

See how Five9 Inc compares to its competitors

Working at Five9 Inc vs Working at inContact

Michael Burkland Five9 Inc's CEO
86 / 100

CEO Rating
Winner by 20%

66 / 100

CEO Rating

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate the Team Culture Ratings.

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inContact

Employees at inContact rate their CEO, Paul Jarman, 66/100. This score is 20% lower than the scores of Five9 Inc's CEO, Michael Burkland.


CEO Score 86
CEO Score
CEO Score 66
Overall Culture 83
Overall Culture
Overall Culture 60
55
eNPS
-51
Gender Score N/A
Gender Score
Gender Score 62
Diversity Score 83
Diversity Score
Diversity Score N/A
Perk And Benefits 88
Perk And Benefits
Perk And Benefits 50
Professional Dev. 52
Professional Dev.
Professional Dev. 61

Overall Culture at Five9 Inc vs inContact

83
/ 100
Five9 Inc

Employees at Five9 Inc rate their Overall Culture a 83/100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 23%

60
/ 100
inContact

Employees at inContact rate their Overall Culture a /100.

  • Five9 Inc84
  • inContact

Employee Net Promoter Score at Five9 Inc vs inContact

55
eNPS
Five9 Inc
37 Promoters 70%
8 Passives 15%
8 Detractors 15%

Employee Net Promoter Score
Winner by 106%

-51
eNPS
inContact
2 Promoters 16%
2 Passives 17%
8 Detractors 67%
  • Five9 Inc54
  • inContact

Gender Score at Five9 Inc vs inContact

?
Not enough ratings
Five9 Inc

Five9 Inc doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
inContact

Employees at inContact rate their Gender Score a /100.

Gender Score
Winner

  • inContact62

Diversity Score at Five9 Inc vs inContact

83
/ 100
Five9 Inc

Employees at Five9 Inc rate their Diversity Score a 83/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner

0
/ 100
inContact

inContact doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Five9 Inc83

Perk and Benefits Score at Five9 Inc vs inContact

88
/ 100
Five9 Inc

Employees at Five9 Inc rate their Perk and Benefits Score a 88/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 38%

50
/ 100
inContact

Employees at inContact rate their Perk and Benefits Score a /100.

  • Five9 Inc90
  • inContact

Professional Development Score at Five9 Inc vs inContact

52
/ 100
Five9 Inc

Employees at Five9 Inc rate their Professional Development Score a 52/100.

61
/ 100
inContact

Employees at inContact rate their Professional Development Score a /100.

Professional Development Score
Winner by 9%

  • Five9 Inc49
  • inContact

Leadership Culture Ratings vs inContact

Five9 Inc
84 / 100

Leadership Culture Ratings vs inContact
Winner by 28%

Five9 Inc rates % higher than inContact on Leadership Culture Ratings vs inContact Ratings based on looking at 238 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

  • Five9 Inc84
  • inContact

Compensation Culture Ratings vs inContact

Five9 Inc
87 / 100

Compensation Culture Ratings vs inContact
Winner by 25%

Five9 Inc rates % higher than inContact on Compensation Culture Ratings vs inContact Ratings based on looking at 152 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Five9 Inc88
  • inContact

Team Culture Ratings vs inContact

Five9 Inc
89 / 100

Team Culture Ratings vs inContact
Winner by 14%

Five9 Inc rates % higher than inContact on Team Culture Ratings vs inContact Ratings based on looking at 121 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

  • Five9 Inc90
  • inContact

Environment Culture Ratings vs inContact

Five9 Inc
79 / 100

Environment Culture Ratings vs inContact
Winner by 9%

Five9 Inc rates % higher than inContact on Environment Culture Ratings vs inContact Ratings based on looking at 138 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What's the work pace at your company?".

  • Five9 Inc79
  • inContact

Sentiment Culture Ratings vs inContact

Five9 Inc
87 / 100

Sentiment Culture Ratings vs inContact
Winner by 26%

Five9 Inc rates % higher than inContact on Sentiment Culture Ratings vs inContact Ratings based on looking at 146 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

  • Five9 Inc87
  • inContact

See how Five9 Inc compares to its competitors