Five9 Inc vs inContact | Comparably
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Five9 Inc Claimed Company
EMPLOYEE
PARTICIPANTS
69
TOTAL
RATINGS
701
inContact Claimed Company
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
351

Five9 Inc vs inContact

Compare Five9 Inc versus inContact for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 69 employees and customers of Five9 Inc and 15 employees and customers of inContact.

Five9 Inc

Five9 Inc's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Five9 Inc. Their current market cap is $12.57B.

inContact

inContact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of inContact. Their current market cap is $10.52B.


3.8/5
Product Quality
2.2/5
3.8/5
Pricing
2.4/5
3.8/5
Customer Service
2.1/5
34
NPS Score
62%Promoters
10%Passive
28%Detractors

Net Promoter Score
Winner by 51

-17
NPS Score
33%Promoters
17%Passive
50%Detractors

See how Five9 Inc compares to its competitors

Working at Five9 Inc vs Working at inContact

Michael Burkland Five9 Inc's CEO
86 / 100

CEO Rating
Winner by 20%

66 / 100

CEO Rating

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate the Team Culture Ratings.

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inContact

Employees at inContact rate their CEO, Paul Jarman, 66/100. This score is 20% lower than the scores of Five9 Inc's CEO, Michael Burkland.


CEO Score 86
CEO Score
CEO Score 66
Overall Culture 84
Overall Culture
Overall Culture 60
54
eNPS
-51
Gender Score N/A
Gender Score
Gender Score 62
Diversity Score 83
Diversity Score
Diversity Score N/A
Perk And Benefits 88
Perk And Benefits
Perk And Benefits 50
Professional Dev. 56
Professional Dev.
Professional Dev. 61

Overall Culture at Five9 Inc vs inContact

84
/ 100
Five9 Inc

Employees at Five9 Inc rate their Overall Culture a 84/100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 24%

60
/ 100
inContact

Employees at inContact rate their Overall Culture a /100.

  • Five9 Inc84
  • inContact

Employee Net Promoter Score at Five9 Inc vs inContact

54
eNPS
Five9 Inc
38 Promoters 69%
9 Passives 16%
8 Detractors 15%

Employee Net Promoter Score
Winner by 105%

-51
eNPS
inContact
2 Promoters 16%
2 Passives 17%
8 Detractors 67%
  • Five9 Inc55
  • inContact

Gender Score at Five9 Inc vs inContact

?
Not enough ratings
Five9 Inc

Five9 Inc doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
inContact

Employees at inContact rate their Gender Score a /100.

Gender Score
Winner

  • inContact62

Diversity Score at Five9 Inc vs inContact

83
/ 100
Five9 Inc

Employees at Five9 Inc rate their Diversity Score a 83/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner

0
/ 100
inContact

inContact doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

  • Five9 Inc83

Perk and Benefits Score at Five9 Inc vs inContact

88
/ 100
Five9 Inc

Employees at Five9 Inc rate their Perk and Benefits Score a 88/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 38%

50
/ 100
inContact

Employees at inContact rate their Perk and Benefits Score a /100.

  • Five9 Inc90
  • inContact

Professional Development Score at Five9 Inc vs inContact

56
/ 100
Five9 Inc

Employees at Five9 Inc rate their Professional Development Score a 56/100.

61
/ 100
inContact

Employees at inContact rate their Professional Development Score a /100.

Professional Development Score
Winner by 5%

  • Five9 Inc54
  • inContact

Leadership Culture Ratings vs inContact

Five9 Inc
84 / 100

Leadership Culture Ratings vs inContact
Winner by 28%

Five9 Inc rates % higher than inContact on Leadership Culture Ratings vs inContact Ratings based on looking at 243 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you approve of the job your executive team is doing at your company?".

  • Five9 Inc85
  • inContact

Compensation Culture Ratings vs inContact

Five9 Inc
88 / 100

Compensation Culture Ratings vs inContact
Winner by 26%

Five9 Inc rates % higher than inContact on Compensation Culture Ratings vs inContact Ratings based on looking at 155 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "How often do you get a raise?".

  • Five9 Inc89
  • inContact

Team Culture Ratings vs inContact

Five9 Inc
89 / 100

Team Culture Ratings vs inContact
Winner by 14%

Five9 Inc rates % higher than inContact on Team Culture Ratings vs inContact Ratings based on looking at 124 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

  • Five9 Inc90
  • inContact

Environment Culture Ratings vs inContact

Five9 Inc
79 / 100

Environment Culture Ratings vs inContact
Winner by 9%

Five9 Inc rates % higher than inContact on Environment Culture Ratings vs inContact Ratings based on looking at 141 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "Does someone you work with closely, make you want to quit your job?".

  • Five9 Inc79
  • inContact

Sentiment Culture Ratings vs inContact

Five9 Inc
86 / 100

Sentiment Culture Ratings vs inContact
Winner by 25%

Five9 Inc rates % higher than inContact on Sentiment Culture Ratings vs inContact Ratings based on looking at 150 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

  • Five9 Inc87
  • inContact

See how Five9 Inc compares to its competitors