Bright Pattern vs inContact | Comparably
Comparably
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VS
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Bright Pattern Claimed Company
EMPLOYEE
PARTICIPANTS
6
TOTAL
RATINGS
117
inContact Claimed Company
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
351

Bright Pattern vs inContact

Compare Bright Pattern versus inContact for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 6 employees and customers of Bright Pattern and 15 employees and customers of inContact.

Bright Pattern

Bright Pattern's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Bright Pattern.

inContact

inContact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of inContact. Their current market cap is $10.52B.

4.4/5
Product Quality
2.2/5
4.5/5
Pricing
2.4/5
4.1/5
Customer Service
2.1/5
75
NPS Score
81%Promoters
13%Passive
6%Detractors

Net Promoter Score
Winner by 92

-17
NPS Score
33%Promoters
17%Passive
50%Detractors

See how Bright Pattern compares to its competitors

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See how inContact compares to its competitors

Support.com
Avaya
Anexinet
Genesys
Virtual Hold Technology
Five9 Inc

Working at Bright Pattern vs Working at inContact

Michael McCloskey Bright Pattern's CEO
87 / 100

CEO Rating
Winner by 21%

Paul Jarman inContact's CEO
Paul Jarman
66 / 100

CEO Rating

Bright Pattern

Bright Pattern doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

inContact

Employees at inContact rate their CEO, Paul Jarman, 66/100. This score is 21% lower than the scores of Bright Pattern's CEO, Michael McCloskey.

CEO Score 87
CEO Score
CEO Score 66
Overall Culture 73
Overall Culture
Overall Culture 60
eNPS
-51
Gender Score N/A
Gender Score
Gender Score 62
Diversity Score N/A
Diversity Score
Diversity Score N/A
Perk And Benefits 73
Perk And Benefits
Perk And Benefits 50
Professional Dev. N/A
Professional Dev.
Professional Dev. 61

Overall Culture at Bright Pattern vs inContact

73
/ 100
Bright Pattern

Employees at Bright Pattern rate their Overall Culture a 73/100.

Overall Culture
Winner by 13%

60
/ 100
inContact

Employees at inContact rate their Overall Culture a /100.

  • Bright Pattern
  • inContact60

Employee Net Promoter Score at Bright Pattern vs inContact

0
eNPS
Bright Pattern
2 Promoters 40%
1 Passives 20%
2 Detractors 40%

Employee Net Promoter Score
Winner by 51%

-51
eNPS
inContact
2 Promoters 16%
2 Passives 17%
8 Detractors 67%

Employee Net Promoter Score
Winner by %

  • Bright Pattern
  • inContact-51

Gender Score at Bright Pattern vs inContact

?
Not enough ratings
Bright Pattern

Bright Pattern doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
inContact

Employees at inContact rate their Gender Score a /100.

Gender Score
Winner

  • inContact62

Diversity Score at Bright Pattern vs inContact

?
Not enough ratings
Bright Pattern

Bright Pattern doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
inContact

inContact doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

    Perk and Benefits Score at Bright Pattern vs inContact

    73
    / 100
    Bright Pattern

    Employees at Bright Pattern rate their Perk and Benefits Score a 73/100.

    Perk and Benefits Score
    Winner by 23%

    50
    / 100
    inContact

    Employees at inContact rate their Perk and Benefits Score a /100.

    • Bright Pattern
    • inContact48

    Professional Development Score at Bright Pattern vs inContact

    ?
    Not enough ratings
    Bright Pattern

    Bright Pattern doesn't have enough ratings to calculate Professional Development Score ratings.

    Know someone that works there? Invite them to rate their experience.

    ?
    Not enough ratings
    inContact

    Employees at inContact rate their Professional Development Score a /100.

    Professional Development Score
    Winner

    • inContact61

    Leadership Culture Ratings vs inContact

    Bright Pattern
    72 / 100

    Leadership Culture Ratings vs inContact
    Winner by 16%

    inContact
    56 / 100

    Bright Pattern rates % higher than inContact on Leadership Culture Ratings vs inContact Ratings based on looking at 119 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your executive team?".

    • Bright Pattern
    • inContact56

    Compensation Culture Ratings vs inContact

    Bright Pattern
    51 / 100
    inContact
    62 / 100

    Bright Pattern rates % lower than inContact on Compensation Culture Ratings vs inContact Ratings based on looking at 63 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "How often do you get a raise?".

    • Bright Pattern
    • inContact62

    Team Culture Ratings vs inContact

    Bright Pattern
    83 / 100

    Team Culture Ratings vs inContact
    Winner by 8%

    inContact
    75 / 100

    Bright Pattern rates % higher than inContact on Team Culture Ratings vs inContact Ratings based on looking at 48 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

    • Bright Pattern86
    • inContact

    Environment Culture Ratings vs inContact

    Bright Pattern
    75 / 100

    Environment Culture Ratings vs inContact
    Winner by 5%

    inContact
    70 / 100

    Bright Pattern rates % higher than inContact on Environment Culture Ratings vs inContact Ratings based on looking at 61 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Do you have a close friend at work?".

    • Bright Pattern78
    • inContact

    Sentiment Culture Ratings vs inContact

    Bright Pattern
    82 / 100

    Sentiment Culture Ratings vs inContact
    Winner by 21%

    inContact
    61 / 100

    Bright Pattern rates % higher than inContact on Sentiment Culture Ratings vs inContact Ratings based on looking at 47 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

    • Bright Pattern
    • inContact61

    See how Bright Pattern compares to its competitors

    See how inContact compares to its competitors