Avaya Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 116

TOTAL RATINGS: 1201

inContact Claimed Company

EMPLOYEE PARTICIPANTS: 15

TOTAL RATINGS: 351

Avaya vs inContact

Compare Avaya versus inContact for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 116 employees and customers of Avaya and 15 employees and customers of inContact.

Avaya

Avaya's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Avaya. Their current valuation is $2.45B.

inContact

inContact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of inContact. Their current market cap is $10.52B.

3.1/5

Product Quality

2.2/5

3.3/5

Pricing

2.4/5

3.4/5

Customer Service

2.1/5

-11

NPS Score

40%	Promoters
9%	Passive
51%	Detractors

Net Promoter Score
Winner by 6

-17

NPS Score

33%	Promoters
17%	Passive
50%	Detractors

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Working at Avaya vs Working at inContact

56 / 100

CEO Rating

Paul Jarman

66 / 100

CEO Rating
Winner by 10%

Avaya

Avaya doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

inContact

Employees at inContact rate their CEO, Paul Jarman, 66/100. This score is 10% higher than the scores of Avaya's CEO, Patrick Dennis.

CEO Score 56

CEO Score

CEO Score 66

Overall Culture 59

Overall Culture

Overall Culture 60

-23

eNPS

-51

Gender Score 55

Gender Score

Gender Score 62

Diversity Score 70

Diversity Score

Diversity Score N/A

Perk And Benefits 48

Perk And Benefits

Perk And Benefits 50

Professional Dev. 53

Professional Dev.

Professional Dev. 61

Overall Culture at Avaya vs inContact

/ 100

Avaya

Employees at Avaya rate their Overall Culture a 59/100, with Sales and Engineering as the two departments that rate their experience the highest.

/ 100

inContact

Employees at inContact rate their Overall Culture a /100.

Overall Culture
Winner by 1%

Avaya59
inContact

Employee Net Promoter Score at Avaya vs inContact

-23

eNPS

Avaya

29 Promoters 32%

12 Passives 13%

51 Detractors 55%

Employee Net Promoter Score
Winner by 28%

-51

eNPS

inContact

2 Promoters 16%

2 Passives 17%

8 Detractors 67%

Avaya-24
inContact

Gender Score at Avaya vs inContact

/ 100

Avaya

Employees at Avaya rate their Gender Score a 55/100, with Marketing as the department that rate their experience the highest.

/ 100

inContact

Employees at inContact rate their Gender Score a /100.

Gender Score
Winner by 7%

Avaya55
inContact

Diversity Score at Avaya vs inContact

/ 100

Avaya

Employees at Avaya rate their Diversity Score a 70/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner

/ 100

inContact

inContact doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Avaya70

Perk and Benefits Score at Avaya vs inContact

/ 100

Avaya

Employees at Avaya rate their Perk and Benefits Score a 48/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

inContact

Employees at inContact rate their Perk and Benefits Score a /100.

Perk and Benefits Score
Winner by 2%

Avaya47
inContact

Professional Development Score at Avaya vs inContact

/ 100

Avaya

Employees at Avaya rate their Professional Development Score a 53/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

inContact

Employees at inContact rate their Professional Development Score a /100.

Professional Development Score
Winner by 8%

Avaya52
inContact

Leadership Culture Ratings vs inContact

Avaya

58 / 100

Leadership Culture Ratings vs inContact
Winner by 2%

inContact

56 / 100

Avaya rates % higher than inContact on Leadership Culture Ratings vs inContact Ratings based on looking at 372 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "How would you rate your manager?".

Avaya58
inContact

Compensation Culture Ratings vs inContact

Avaya rates % lower than inContact on Compensation Culture Ratings vs inContact Ratings based on looking at 218 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Avaya57
inContact

Team Culture Ratings vs inContact

Avaya rates % lower than inContact on Team Culture Ratings vs inContact Ratings based on looking at 180 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Are your company's meetings effective?".

Avaya73
inContact

Environment Culture Ratings vs inContact

Avaya rates % lower than inContact on Environment Culture Ratings vs inContact Ratings based on looking at 200 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Does someone you work with closely, make you want to quit your job?".

Avaya61
inContact

Sentiment Culture Ratings vs inContact

Avaya rates % lower than inContact on Sentiment Culture Ratings vs inContact Ratings based on looking at 221 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What do you like best about your company?".

Avaya55
inContact