Avaya Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 116

TOTAL RATINGS: 1201

Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 235

TOTAL RATINGS: 2618

Avaya vs Genesys

Compare Avaya versus Genesys for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 116 employees and customers of Avaya and 235 employees and customers of Genesys.

Avaya

Avaya's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Avaya. Their current valuation is $2.45B.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

3.1/5

Product Quality

3.7/5

3.3/5

Pricing

3.7/5

3.4/5

Customer Service

3.7/5

-11

NPS Score

40%	Promoters
9%	Passive
51%	Detractors

NPS Score

44%	Promoters
23%	Passive
33%	Detractors

Net Promoter Score
Winner by 22

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Working at Avaya vs Working at Genesys

56 / 100

CEO Rating

Tony Bates

72 / 100

CEO Rating
Winner by 16%

Avaya

Avaya doesn't have enough ratings to calculate the Team Culture Ratings.

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Genesys

Employees at Genesys rate their CEO, Tony Bates, 72/100. This score is 16% higher than the scores of Avaya's CEO, Patrick Dennis. Employees in the Marketing and HR departments rate Tony Bates the highest.

CEO Score 56

CEO Score

CEO Score 72

Overall Culture 59

Overall Culture

Overall Culture 66

-23

eNPS

Gender Score 55

Gender Score

Gender Score 74

Diversity Score 70

Diversity Score

Diversity Score 54

Perk And Benefits 48

Perk And Benefits

Perk And Benefits 67

Professional Dev. 53

Professional Dev.

Professional Dev. 45

Overall Culture at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Overall Culture a 59/100, with Sales and Engineering as the two departments that rate their experience the highest.

/ 100

Genesys

Employees at Genesys rate their Overall Culture a /100, with HR and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

Avaya
Genesys66

Employee Net Promoter Score at Avaya vs Genesys

-23

eNPS

Avaya

29 Promoters 32%

12 Passives 13%

51 Detractors 55%

eNPS

Genesys

92 Promoters 47%

42 Passives 21%

63 Detractors 32%

Employee Net Promoter Score
Winner by %

Avaya
Genesys14

Gender Score at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Gender Score a 55/100, with Marketing as the department that rate their experience the highest.

/ 100

Genesys

Employees at Genesys rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

Avaya
Genesys74

Diversity Score at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Diversity Score a 70/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 16%

/ 100

Genesys

Employees at Genesys rate their Diversity Score a /100, with Sales and Marketing as the two departments that rate their experience the highest.

Avaya
Genesys54

Perk and Benefits Score at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Perk and Benefits Score a 48/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

Avaya
Genesys67

Professional Development Score at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Professional Development Score a 53/100, with Engineering and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 8%

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Avaya
Genesys45

Leadership Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Leadership Culture Ratings vs Genesys Ratings based on looking at 901 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Is your company invested in your career growth?".

Avaya
Genesys69

Compensation Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Compensation Culture Ratings vs Genesys Ratings based on looking at 547 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

Avaya
Genesys67

Team Culture Ratings vs Genesys

Avaya

73 / 100

Team Culture Ratings vs Genesys
Winner by 2%

Genesys

71 / 100

Avaya rates % higher than Genesys on Team Culture Ratings vs Genesys Ratings based on looking at 466 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

Avaya
Genesys71

Environment Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Environment Culture Ratings vs Genesys Ratings based on looking at 480 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What % of the time are you bored at work?".

Avaya
Genesys63

Sentiment Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Sentiment Culture Ratings vs Genesys Ratings based on looking at 598 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Avaya
Genesys71