Avaya vs Genesys | Comparably
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Avaya Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
116
TOTAL
RATINGS
1201
Genesys Claimed Company
EMPLOYEE
PARTICIPANTS
235
TOTAL
RATINGS
2618

Avaya vs Genesys

Compare Avaya versus Genesys for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 116 employees and customers of Avaya and 235 employees and customers of Genesys.

Avaya

Avaya's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Avaya. Their current valuation is $2.45B.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.


3.1/5
Product Quality
3.7/5
3.3/5
Pricing
3.7/5
3.4/5
Customer Service
3.7/5
-11
NPS Score
40%Promoters
9%Passive
51%Detractors
11
NPS Score
44%Promoters
23%Passive
33%Detractors

Net Promoter Score
Winner by 22


Working at Avaya vs Working at Genesys

Patrick Dennis Avaya's CEO
56 / 100

CEO Rating

72 / 100

CEO Rating
Winner by 16%

Avaya

Avaya doesn't have enough ratings to calculate the Team Culture Ratings.

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Genesys

Employees at Genesys rate their CEO, Tony Bates, 72/100. This score is 16% higher than the scores of Avaya's CEO, Patrick Dennis. Employees in the Marketing and HR departments rate Tony Bates the highest.


CEO Score 56
CEO Score
CEO Score 72
Overall Culture 59
Overall Culture
Overall Culture 66
-23
eNPS
15
Gender Score 55
Gender Score
Gender Score 74
Diversity Score 70
Diversity Score
Diversity Score 54
Perk And Benefits 48
Perk And Benefits
Perk And Benefits 67
Professional Dev. 53
Professional Dev.
Professional Dev. 45

Overall Culture at Avaya vs Genesys

59
/ 100
Avaya

Employees at Avaya rate their Overall Culture a 59/100, with Sales and Engineering as the two departments that rate their experience the highest.

66
/ 100
Genesys

Employees at Genesys rate their Overall Culture a /100, with HR and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 7%

  • Avaya
  • Genesys66

Employee Net Promoter Score at Avaya vs Genesys

-23
eNPS
Avaya
29 Promoters 32%
12 Passives 13%
51 Detractors 55%
15
eNPS
Genesys
92 Promoters 47%
42 Passives 21%
63 Detractors 32%

Employee Net Promoter Score
Winner by %

  • Avaya
  • Genesys14

Gender Score at Avaya vs Genesys

55
/ 100
Avaya

Employees at Avaya rate their Gender Score a 55/100, with Marketing as the department that rate their experience the highest.

74
/ 100
Genesys

Employees at Genesys rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

  • Avaya
  • Genesys74

Diversity Score at Avaya vs Genesys

70
/ 100
Avaya

Employees at Avaya rate their Diversity Score a 70/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 16%

54
/ 100
Genesys

Employees at Genesys rate their Diversity Score a /100, with Sales and Marketing as the two departments that rate their experience the highest.

  • Avaya
  • Genesys54

Perk and Benefits Score at Avaya vs Genesys

48
/ 100
Avaya

Employees at Avaya rate their Perk and Benefits Score a 48/100, with Engineering and Marketing as the two departments that rate their experience the highest.

67
/ 100
Genesys

Employees at Genesys rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 19%

  • Avaya
  • Genesys67

Professional Development Score at Avaya vs Genesys

53
/ 100
Avaya

Employees at Avaya rate their Professional Development Score a 53/100, with Engineering and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 8%

45
/ 100
Genesys

Employees at Genesys rate their Professional Development Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

  • Avaya
  • Genesys45

Leadership Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Leadership Culture Ratings vs Genesys Ratings based on looking at 901 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Is your company invested in your career growth?".

  • Avaya
  • Genesys69

Compensation Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Compensation Culture Ratings vs Genesys Ratings based on looking at 547 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Does your company give annual bonuses?".

  • Avaya
  • Genesys67

Team Culture Ratings vs Genesys

Avaya
73 / 100

Team Culture Ratings vs Genesys
Winner by 2%

Avaya rates % higher than Genesys on Team Culture Ratings vs Genesys Ratings based on looking at 466 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

  • Avaya
  • Genesys71

Environment Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Environment Culture Ratings vs Genesys Ratings based on looking at 480 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What % of the time are you bored at work?".

  • Avaya
  • Genesys63

Sentiment Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Sentiment Culture Ratings vs Genesys Ratings based on looking at 598 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

  • Avaya
  • Genesys71