Avaya Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 116

TOTAL RATINGS: 1201

Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 240

TOTAL RATINGS: 2687

Avaya vs Genesys

Compare Avaya versus Genesys for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 116 employees and customers of Avaya and 240 employees and customers of Genesys.

Avaya

Avaya's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Avaya. Their current valuation is $2.45B.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

3.1/5

Product Quality

3.7/5

3.3/5

Pricing

3.7/5

3.4/5

Customer Service

3.7/5

-13

NPS Score

39%	Promoters
9%	Passive
52%	Detractors

NPS Score

43%	Promoters
24%	Passive
33%	Detractors

Net Promoter Score
Winner by 23

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Working at Avaya vs Working at Genesys

56 / 100

CEO Rating

Tony Bates

72 / 100

CEO Rating
Winner by 16%

Avaya

Avaya doesn't have enough ratings to calculate the Team Culture Ratings.

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Genesys

Employees at Genesys rate their CEO, Tony Bates, 72/100. This score is 16% higher than the scores of Avaya's CEO, Patrick Dennis. Employees in the Marketing and HR departments rate Tony Bates the highest.

CEO Score 56

CEO Score

CEO Score 72

Overall Culture 59

Overall Culture

Overall Culture 67

-23

eNPS

Gender Score 55

Gender Score

Gender Score 76

Diversity Score 70

Diversity Score

Diversity Score 54

Perk And Benefits 48

Perk And Benefits

Perk And Benefits 68

Professional Dev. 53

Professional Dev.

Professional Dev. 49

Overall Culture at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Overall Culture a 59/100, with Sales and Engineering as the two departments that rate their experience the highest.

/ 100

Genesys

Employees at Genesys rate their Overall Culture a /100, with HR and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 8%

Avaya
Genesys67

Employee Net Promoter Score at Avaya vs Genesys

-23

eNPS

Avaya

29 Promoters 32%

12 Passives 13%

51 Detractors 55%

eNPS

Genesys

96 Promoters 47%

42 Passives 21%

64 Detractors 32%

Employee Net Promoter Score
Winner by %

Avaya
Genesys15

Gender Score at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Gender Score a 55/100, with Marketing as the department that rate their experience the highest.

/ 100

Genesys

Employees at Genesys rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 21%

Avaya
Genesys77

Diversity Score at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Diversity Score a 70/100, with Sales and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 16%

/ 100

Genesys

Employees at Genesys rate their Diversity Score a /100, with Sales and Marketing as the two departments that rate their experience the highest.

Avaya
Genesys54

Perk and Benefits Score at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Perk and Benefits Score a 48/100, with Engineering and Marketing as the two departments that rate their experience the highest.

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 20%

Avaya
Genesys68

Professional Development Score at Avaya vs Genesys

/ 100

Avaya

Employees at Avaya rate their Professional Development Score a 53/100, with Engineering and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Avaya
Genesys48

Leadership Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Leadership Culture Ratings vs Genesys Ratings based on looking at 918 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "How would you rate your executive team?".

Avaya
Genesys69

Compensation Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Compensation Culture Ratings vs Genesys Ratings based on looking at 555 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

Avaya
Genesys67

Team Culture Ratings vs Genesys

Avaya

73 / 100

Team Culture Ratings vs Genesys
Winner by 1%

Genesys

72 / 100

Avaya rates % higher than Genesys on Team Culture Ratings vs Genesys Ratings based on looking at 472 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Avaya
Genesys72

Environment Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Environment Culture Ratings vs Genesys Ratings based on looking at 488 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "What % of the time are you bored at work?".

Avaya
Genesys64

Sentiment Culture Ratings vs Genesys

Avaya rates % lower than Genesys on Sentiment Culture Ratings vs Genesys Ratings based on looking at 607 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How confident are you about the future success of your company?".

Avaya
Genesys71