Five9 Inc vs Genesys | Comparably
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VS
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Five9 Inc Claimed Company
EMPLOYEE
PARTICIPANTS
68
TOTAL
RATINGS
698
Genesys Claimed Company
EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
2648

Five9 Inc vs Genesys

Compare Five9 Inc versus Genesys for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 68 employees and customers of Five9 Inc and 237 employees and customers of Genesys.

Five9 Inc

Five9 Inc's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Five9 Inc. Their current market cap is $12.57B.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.


3.8/5
Product Quality
3.7/5
3.8/5
Pricing
3.7/5
3.8/5
Customer Service
3.7/5
34
NPS Score
62%Promoters
10%Passive
28%Detractors

Net Promoter Score
Winner by 23

11
NPS Score
44%Promoters
23%Passive
33%Detractors

Working at Five9 Inc vs Working at Genesys

Michael Burkland Five9 Inc's CEO
87 / 100

CEO Rating
Winner by 15%

72 / 100

CEO Rating

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate the Team Culture Ratings.

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Genesys

Employees at Genesys rate their CEO, Tony Bates, 72/100. This score is 15% lower than the scores of Five9 Inc's CEO, Michael Burkland. Employees in the Marketing and HR departments rate Tony Bates the highest.


CEO Score 87
CEO Score
CEO Score 72
Overall Culture 84
Overall Culture
Overall Culture 67
55
eNPS
15
Gender Score N/A
Gender Score
Gender Score 74
Diversity Score 83
Diversity Score
Diversity Score 54
Perk And Benefits 88
Perk And Benefits
Perk And Benefits 67
Professional Dev. 56
Professional Dev.
Professional Dev. 48

Overall Culture at Five9 Inc vs Genesys

84
/ 100
Five9 Inc

Employees at Five9 Inc rate their Overall Culture a 84/100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

67
/ 100
Genesys

Employees at Genesys rate their Overall Culture a /100, with HR and Product as the two departments that rate their experience the highest.

  • Five9 Inc
  • Genesys67

Employee Net Promoter Score at Five9 Inc vs Genesys

55
eNPS
Five9 Inc
38 Promoters 70%
8 Passives 15%
8 Detractors 15%

Employee Net Promoter Score
Winner by 40%

15
eNPS
Genesys
94 Promoters 47%
42 Passives 21%
63 Detractors 32%
  • Five9 Inc
  • Genesys16

Gender Score at Five9 Inc vs Genesys

?
Not enough ratings
Five9 Inc

Five9 Inc doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

?
Not enough ratings
Genesys

Employees at Genesys rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

  • Genesys74

Diversity Score at Five9 Inc vs Genesys

83
/ 100
Five9 Inc

Employees at Five9 Inc rate their Diversity Score a 83/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 29%

54
/ 100
Genesys

Employees at Genesys rate their Diversity Score a /100, with Sales and Marketing as the two departments that rate their experience the highest.

  • Five9 Inc
  • Genesys54

Perk and Benefits Score at Five9 Inc vs Genesys

88
/ 100
Five9 Inc

Employees at Five9 Inc rate their Perk and Benefits Score a 88/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 21%

67
/ 100
Genesys

Employees at Genesys rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

  • Five9 Inc
  • Genesys67

Professional Development Score at Five9 Inc vs Genesys

56
/ 100
Five9 Inc

Employees at Five9 Inc rate their Professional Development Score a 56/100.

Professional Development Score
Winner by 8%

48
/ 100
Genesys

Employees at Genesys rate their Professional Development Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

  • Five9 Inc
  • Genesys47

Leadership Culture Ratings vs Genesys

Five9 Inc
84 / 100

Leadership Culture Ratings vs Genesys
Winner by 15%

Five9 Inc rates % higher than Genesys on Leadership Culture Ratings vs Genesys Ratings based on looking at 776 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you approve of your CEOs management style?".

  • Five9 Inc
  • Genesys69

Compensation Culture Ratings vs Genesys

Five9 Inc
88 / 100

Compensation Culture Ratings vs Genesys
Winner by 21%

Five9 Inc rates % higher than Genesys on Compensation Culture Ratings vs Genesys Ratings based on looking at 487 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Are you satisfied with your Benefits?".

  • Five9 Inc
  • Genesys67

Team Culture Ratings vs Genesys

Five9 Inc
89 / 100

Team Culture Ratings vs Genesys
Winner by 17%

Five9 Inc rates % higher than Genesys on Team Culture Ratings vs Genesys Ratings based on looking at 413 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

  • Five9 Inc
  • Genesys72

Environment Culture Ratings vs Genesys

Five9 Inc
79 / 100

Environment Culture Ratings vs Genesys
Winner by 16%

Five9 Inc rates % higher than Genesys on Environment Culture Ratings vs Genesys Ratings based on looking at 424 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What % of the time are you bored at work?".

  • Five9 Inc
  • Genesys63

Sentiment Culture Ratings vs Genesys

Five9 Inc
87 / 100

Sentiment Culture Ratings vs Genesys
Winner by 16%

Five9 Inc rates % higher than Genesys on Sentiment Culture Ratings vs Genesys Ratings based on looking at 530 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

  • Five9 Inc
  • Genesys71