Five9 Inc Claimed Company

EMPLOYEE PARTICIPANTS: 68

TOTAL RATINGS: 698

Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 240

TOTAL RATINGS: 2687

Five9 Inc vs Genesys

Compare Five9 Inc versus Genesys for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 68 employees and customers of Five9 Inc and 240 employees and customers of Genesys.

Five9 Inc

Five9 Inc's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Five9 Inc. Their current market cap is $12.57B.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

3.8/5

Product Quality

3.7/5

3.8/5

Pricing

3.7/5

3.8/5

Customer Service

3.7/5

NPS Score

62%	Promoters
10%	Passive
28%	Detractors

Net Promoter Score
Winner by 24

NPS Score

43%	Promoters
24%	Passive
33%	Detractors

See how Five9 Inc compares to its competitors

See how Genesys compares to its competitors

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Working at Five9 Inc vs Working at Genesys

87 / 100

CEO Rating
Winner by 15%

Tony Bates

72 / 100

CEO Rating

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Genesys

Employees at Genesys rate their CEO, Tony Bates, 72/100. This score is 15% lower than the scores of Five9 Inc's CEO, Michael Burkland. Employees in the Marketing and HR departments rate Tony Bates the highest.

CEO Score 87

CEO Score

CEO Score 72

Overall Culture 84

Overall Culture

Overall Culture 67

eNPS

Gender Score N/A

Gender Score

Gender Score 76

Diversity Score 83

Diversity Score

Diversity Score 54

Perk And Benefits 88

Perk And Benefits

Perk And Benefits 68

Professional Dev. 56

Professional Dev.

Professional Dev. 49

Overall Culture at Five9 Inc vs Genesys

/ 100

Five9 Inc

Employees at Five9 Inc rate their Overall Culture a 84/100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

/ 100

Genesys

Employees at Genesys rate their Overall Culture a /100, with HR and Product as the two departments that rate their experience the highest.

Five9 Inc
Genesys67

Employee Net Promoter Score at Five9 Inc vs Genesys

eNPS

Five9 Inc

38 Promoters 70%

8 Passives 15%

8 Detractors 15%

Employee Net Promoter Score
Winner by 40%

eNPS

Genesys

96 Promoters 47%

42 Passives 21%

64 Detractors 32%

Five9 Inc
Genesys15

Gender Score at Five9 Inc vs Genesys

Not enough ratings

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Genesys

Employees at Genesys rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

Genesys77

Diversity Score at Five9 Inc vs Genesys

/ 100

Five9 Inc

Employees at Five9 Inc rate their Diversity Score a 83/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 29%

/ 100

Genesys

Employees at Genesys rate their Diversity Score a /100, with Sales and Marketing as the two departments that rate their experience the highest.

Five9 Inc
Genesys54

Perk and Benefits Score at Five9 Inc vs Genesys

/ 100

Five9 Inc

Employees at Five9 Inc rate their Perk and Benefits Score a 88/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 20%

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Five9 Inc
Genesys68

Professional Development Score at Five9 Inc vs Genesys

/ 100

Five9 Inc

Employees at Five9 Inc rate their Professional Development Score a 56/100.

Professional Development Score
Winner by 7%

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Five9 Inc
Genesys48

Leadership Culture Ratings vs Genesys

Five9 Inc

84 / 100

Leadership Culture Ratings vs Genesys
Winner by 15%

Genesys

69 / 100

Five9 Inc rates % higher than Genesys on Leadership Culture Ratings vs Genesys Ratings based on looking at 788 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you feel comfortable giving your boss negative feedback?" and "Are your company's goals clear, and are you invested in them?".

Five9 Inc
Genesys69

Compensation Culture Ratings vs Genesys

Five9 Inc

88 / 100

Compensation Culture Ratings vs Genesys
Winner by 21%

Genesys

67 / 100

Five9 Inc rates % higher than Genesys on Compensation Culture Ratings vs Genesys Ratings based on looking at 492 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Are you satisfied with your Benefits?".

Five9 Inc
Genesys67

Team Culture Ratings vs Genesys

Five9 Inc

89 / 100

Team Culture Ratings vs Genesys
Winner by 17%

Genesys

72 / 100

Five9 Inc rates % higher than Genesys on Team Culture Ratings vs Genesys Ratings based on looking at 416 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "Does Your Boss Hurt Your Company Culture?".

Five9 Inc
Genesys72

Environment Culture Ratings vs Genesys

Five9 Inc

79 / 100

Environment Culture Ratings vs Genesys
Winner by 15%

Genesys

64 / 100

Five9 Inc rates % higher than Genesys on Environment Culture Ratings vs Genesys Ratings based on looking at 429 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "Is your work environment positive or negative?".

Five9 Inc
Genesys64

Sentiment Culture Ratings vs Genesys

Five9 Inc

87 / 100

Sentiment Culture Ratings vs Genesys
Winner by 16%

Genesys

71 / 100

Five9 Inc rates % higher than Genesys on Sentiment Culture Ratings vs Genesys Ratings based on looking at 535 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What's going wrong and how can it be improved?".

Five9 Inc
Genesys71