Five9 Inc Claimed Company

EMPLOYEE PARTICIPANTS: 67

TOTAL RATINGS: 671

Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 235

TOTAL RATINGS: 2618

Five9 Inc vs Genesys

Compare Five9 Inc versus Genesys for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 67 employees and customers of Five9 Inc and 235 employees and customers of Genesys.

Five9 Inc

Five9 Inc's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Five9 Inc. Their current market cap is $12.57B.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

3.8/5

Product Quality

3.7/5

3.8/5

Pricing

3.7/5

3.8/5

Customer Service

3.7/5

NPS Score

62%	Promoters
10%	Passive
28%	Detractors

Net Promoter Score
Winner by 23

NPS Score

44%	Promoters
23%	Passive
33%	Detractors

See how Five9 Inc compares to its competitors

See how Genesys compares to its competitors

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Working at Five9 Inc vs Working at Genesys

86 / 100

CEO Rating
Winner by 14%

Tony Bates

72 / 100

CEO Rating

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Genesys

Employees at Genesys rate their CEO, Tony Bates, 72/100. This score is 14% lower than the scores of Five9 Inc's CEO, Michael Burkland. Employees in the Marketing and HR departments rate Tony Bates the highest.

CEO Score 86

CEO Score

CEO Score 72

Overall Culture 83

Overall Culture

Overall Culture 66

eNPS

Gender Score N/A

Gender Score

Gender Score 74

Diversity Score 83

Diversity Score

Diversity Score 54

Perk And Benefits 88

Perk And Benefits

Perk And Benefits 67

Professional Dev. 52

Professional Dev.

Professional Dev. 45

Overall Culture at Five9 Inc vs Genesys

/ 100

Five9 Inc

Employees at Five9 Inc rate their Overall Culture a 83/100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 17%

/ 100

Genesys

Employees at Genesys rate their Overall Culture a /100, with HR and Product as the two departments that rate their experience the highest.

Five9 Inc84
Genesys

Employee Net Promoter Score at Five9 Inc vs Genesys

eNPS

Five9 Inc

37 Promoters 70%

8 Passives 15%

8 Detractors 15%

Employee Net Promoter Score
Winner by 40%

eNPS

Genesys

92 Promoters 47%

42 Passives 21%

63 Detractors 32%

Five9 Inc54
Genesys

Gender Score at Five9 Inc vs Genesys

Not enough ratings

Five9 Inc

Five9 Inc doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Genesys

Employees at Genesys rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner

Genesys74

Diversity Score at Five9 Inc vs Genesys

/ 100

Five9 Inc

Employees at Five9 Inc rate their Diversity Score a 83/100, with Sales as the department that rate their experience the highest.

Diversity Score
Winner by 29%

/ 100

Genesys

Employees at Genesys rate their Diversity Score a /100, with Sales and Marketing as the two departments that rate their experience the highest.

Five9 Inc
Genesys54

Perk and Benefits Score at Five9 Inc vs Genesys

/ 100

Five9 Inc

Employees at Five9 Inc rate their Perk and Benefits Score a 88/100, with Sales as the department that rate their experience the highest.

Perk and Benefits Score
Winner by 21%

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a /100, with HR and Customer Support as the two departments that rate their experience the highest.

Five9 Inc
Genesys67

Professional Development Score at Five9 Inc vs Genesys

/ 100

Five9 Inc

Employees at Five9 Inc rate their Professional Development Score a 52/100.

Professional Development Score
Winner by 7%

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a /100, with Sales and Customer Support as the two departments that rate their experience the highest.

Five9 Inc
Genesys45

Leadership Culture Ratings vs Genesys

Five9 Inc

84 / 100

Leadership Culture Ratings vs Genesys
Winner by 15%

Genesys

69 / 100

Five9 Inc rates % higher than Genesys on Leadership Culture Ratings vs Genesys Ratings based on looking at 767 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What does the leadership team need to get better at?".

Five9 Inc84
Genesys

Compensation Culture Ratings vs Genesys

Five9 Inc

87 / 100

Compensation Culture Ratings vs Genesys
Winner by 20%

Genesys

67 / 100

Five9 Inc rates % higher than Genesys on Compensation Culture Ratings vs Genesys Ratings based on looking at 481 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Are you satisfied with your stock/equity compensation?".

Five9 Inc
Genesys67

Team Culture Ratings vs Genesys

Five9 Inc

89 / 100

Team Culture Ratings vs Genesys
Winner by 18%

Genesys

71 / 100

Five9 Inc rates % higher than Genesys on Team Culture Ratings vs Genesys Ratings based on looking at 407 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "What do your coworkers need to improve and how could you work together better?".

Five9 Inc
Genesys71

Environment Culture Ratings vs Genesys

Five9 Inc

79 / 100

Environment Culture Ratings vs Genesys
Winner by 16%

Genesys

63 / 100

Five9 Inc rates % higher than Genesys on Environment Culture Ratings vs Genesys Ratings based on looking at 418 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What needs to change to make the company culture better?".

Five9 Inc
Genesys63

Sentiment Culture Ratings vs Genesys

Five9 Inc

87 / 100

Sentiment Culture Ratings vs Genesys
Winner by 16%

Genesys

71 / 100

Five9 Inc rates % higher than Genesys on Sentiment Culture Ratings vs Genesys Ratings based on looking at 523 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

Five9 Inc87
Genesys