Five9 Inc Claimed Company

Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. read more

EMPLOYEE PARTICIPANTS: 67

TOTAL RATINGS: 671

CEO: Michael Burkland

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Michael Burkland Five9 Inc CEO Rating

Five9 Inc's CEO, Michael Burkland, has 56 employee ratings and a score of 86/100, placing them in the Top 5% of similar size companies on Comparably with 1,001-5,000 Employees and Top 5% of other companies in San Francisco.

Last updated 11 days ago.

Where This Score Ranks Five9 Inc's CEO Rating

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5%
In the Top 5% of 2126 Similar Sized Companies on Comparably
TOP
5%
In the Top 5% of 932 Nearby Companies in San Francisco
2nd
2nd place versus 5 competitors rated on Comparably

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A+86 / 100

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Five9 Inc CEO Michael Burkland Bio

Mike Burkland is the CEO and Chairman of Five9. He originally joined Five9 as CEO in January 2008 and held the position for nearly 10 years. Mike established the vision and strategy for Five9 to become one of the leading providers of cloud contact center software for the enterprise market, built an organization that is known for its operational excellence and exceptional culture, led the company through its IPO in 2014 and scaled Five9 into one of the fastest growing public companies in the CCaaS space. He was also honored with the Ernst & Young Entrepreneur of the Year award for Northern California in June 2017. In December 2017 Mike transitioned from CEO to Chairman after being diagnosed with cancer. Under Mike's leadership for nearly 15 years as both CEO and Chairman, Five9 has scaled from an 80-person company to a 2,000-person company. He returned to the CEO role effective November 2022 and is excited to be back on the field with the Five9 team.

Before Five9, Mike was the CEO of several enterprise software and cloud companies in market segments ranging from systems management and content management to security and CRM. Earlier in his career, he held various positions at Oracle and BMC. Mike holds MBA and BA degrees from the University of California at Berkeley.

In Mike's view, business is the ultimate team sport. Building a successful company is analogous to building a winning sports franchise. It requires top talent, the right playbook and great team chemistry.

Who Ranks Five9 Inc's CEO Rating the Highest?

Department - Sales 97/100

Ethnicity - Other 97/100

Experience - 3 to 6 Years 97/100

Who Ranks Five9 Inc's CEO Rating the Lowest?

Tenure - 1 to 2 Years 70/100

Department - Marketing 77/100

Ethnicity - Caucasian 88/100

Five9 Inc CEO Michael Burkland At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at Five9 Inc.

Based on 56 ratings, Michael Burkland ranks right below 8x8 CEO, David Sipes.

Five9 Inc's CEO is highly regarded by the Sales department and employees with 3 to 6 Years experience. However, employees who have been at the company 1 to 2 Years, the Marketing department, and Caucasian employees have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.