Genesys vs Nuance Communications | Comparably
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VS
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Genesys Claimed Company
EMPLOYEE
PARTICIPANTS
240
TOTAL
RATINGS
2687
Nuance Communications
EMPLOYEE
PARTICIPANTS
151
TOTAL
RATINGS
1809

Genesys vs Nuance Communications

Compare Genesys versus Nuance Communications for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 240 employees and customers of Genesys and 151 employees and customers of Nuance Communications.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

Nuance Communications

Nuance Communications's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Nuance Communications. Their current market cap is $5.44B.


3.7/5
Product Quality
3.2/5
3.7/5
Pricing
3.6/5
3.8/5
Customer Service
3.5/5
11
NPS Score
43%Promoters
25%Passive
32%Detractors
32
NPS Score
59%Promoters
14%Passive
27%Detractors

Net Promoter Score
Winner by 21


See how Genesys compares to its competitors

See how Nuance Communications compares to its competitors

Working at Genesys vs Working at Nuance Communications

Tony Bates Genesys' CEO
72 / 100

CEO Rating
Winner by 2%

70 / 100

CEO Rating

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

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Nuance Communications

Employees at Nuance Communications rate their CEO, Mark Benjamin, 70/100. This score is 2% lower than the scores of Genesys' CEO, Tony Bates. Employees in the HR and Admin departments rate Mark Benjamin the highest.


CEO Score 72
CEO Score
CEO Score 70
Overall Culture 67
Overall Culture
Overall Culture 63
15
eNPS
-2
Gender Score 76
Gender Score
Gender Score 57
Diversity Score 54
Diversity Score
Diversity Score 60
Perk And Benefits 68
Perk And Benefits
Perk And Benefits 67
Professional Dev. 49
Professional Dev.
Professional Dev. 53

Overall Culture at Genesys vs Nuance Communications

67
/ 100
Genesys

Employees at Genesys rate their Overall Culture a 67/100, with HR and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

63
/ 100
Nuance Communications

Employees at Nuance Communications rate their Overall Culture a /100, with HR and IT as the two departments that rate their experience the highest.

  • Genesys
  • Nuance Communications63

Employee Net Promoter Score at Genesys vs Nuance Communications

15
eNPS
Genesys
96 Promoters 47%
42 Passives 21%
64 Detractors 32%

Employee Net Promoter Score
Winner by 17%

-2
eNPS
Nuance Communications
44 Promoters 37%
29 Passives 24%
46 Detractors 39%
  • Genesys
  • Nuance Communications-3

Gender Score at Genesys vs Nuance Communications

76
/ 100
Genesys

Employees at Genesys rate their Gender Score a 76/100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

57
/ 100
Nuance Communications

Employees at Nuance Communications rate their Gender Score a /100, with HR and IT as the two departments that rate their experience the highest.

  • Genesys77
  • Nuance Communications

Diversity Score at Genesys vs Nuance Communications

54
/ 100
Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

60
/ 100
Nuance Communications

Employees at Nuance Communications rate their Diversity Score a /100, with IT and Operations as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

  • Genesys54
  • Nuance Communications

Perk and Benefits Score at Genesys vs Nuance Communications

68
/ 100
Genesys

Employees at Genesys rate their Perk and Benefits Score a 68/100, with HR and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 1%

67
/ 100
Nuance Communications

Employees at Nuance Communications rate their Perk and Benefits Score a /100, with Admin and IT as the two departments that rate their experience the highest.

  • Genesys
  • Nuance Communications67

Professional Development Score at Genesys vs Nuance Communications

49
/ 100
Genesys

Employees at Genesys rate their Professional Development Score a 49/100, with Sales and Customer Support as the two departments that rate their experience the highest.

53
/ 100
Nuance Communications

Employees at Nuance Communications rate their Professional Development Score a /100, with HR and Engineering as the two departments that rate their experience the highest.

Professional Development Score
Winner by 4%

  • Genesys48
  • Nuance Communications

Leadership Culture Ratings vs Nuance Communications

Genesys
69 / 100

Leadership Culture Ratings vs Nuance Communications
Winner by 8%

Genesys rates % higher than Nuance Communications on Leadership Culture Ratings vs Nuance Communications Ratings based on looking at 1040 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of your CEOs management style?".

  • Genesys
  • Nuance Communications61

Compensation Culture Ratings vs Nuance Communications

Genesys
67 / 100

Compensation Culture Ratings vs Nuance Communications
Winner by 7%

Genesys rates % higher than Nuance Communications on Compensation Culture Ratings vs Nuance Communications Ratings based on looking at 650 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Does your company give annual bonuses?".

  • Genesys
  • Nuance Communications60

Team Culture Ratings vs Nuance Communications

Genesys tied with Nuance Communications on Team Culture Ratings vs Nuance Communications Ratings based on looking at 551 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

  • Genesys
  • Nuance Communications72

Environment Culture Ratings vs Nuance Communications

Genesys rates % lower than Nuance Communications on Environment Culture Ratings vs Nuance Communications Ratings based on looking at 575 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "Is your work environment positive or negative?".

  • Genesys64
  • Nuance Communications

Sentiment Culture Ratings vs Nuance Communications

Genesys
71 / 100

Sentiment Culture Ratings vs Nuance Communications
Winner by 2%

Genesys rates % higher than Nuance Communications on Sentiment Culture Ratings vs Nuance Communications Ratings based on looking at 685 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "What do you like best about your company?".

  • Genesys
  • Nuance Communications69

See how Genesys compares to its competitors

See how Nuance Communications compares to its competitors