Genesys vs Salesforce | Comparably
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VS
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Genesys Claimed Company
EMPLOYEE
PARTICIPANTS
237
TOTAL
RATINGS
2648
Salesforce Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1764
TOTAL
RATINGS
43547

Genesys vs Salesforce

Compare Genesys versus Salesforce for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 237 employees and customers of Genesys and 1764 employees and customers of Salesforce.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.


3.7/5
Product Quality
4/5
3.7/5
Pricing
4.1/5
3.7/5
Customer Service
4/5
11
NPS Score
44%Promoters
23%Passive
33%Detractors
35
NPS Score
62%Promoters
11%Passive
27%Detractors

Net Promoter Score
Winner by 24


Working at Genesys vs Working at Salesforce

Tony Bates Genesys' CEO
72 / 100

CEO Rating

87 / 100

CEO Rating
Winner by 15%

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

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Salesforce

Employees at Salesforce rate their CEO, Marc Benioff, 87/100. This score is 15% higher than the scores of Genesys' CEO, Tony Bates. Employees in the Operations and Communications departments rate Marc Benioff the highest.


CEO Score 72
CEO Score
CEO Score 87
Overall Culture 67
Overall Culture
Overall Culture 82
15
eNPS
54
Gender Score 74
Gender Score
Gender Score 83
Diversity Score 54
Diversity Score
Diversity Score 83
Perk And Benefits 67
Perk And Benefits
Perk And Benefits 82
Professional Dev. 48
Professional Dev.
Professional Dev. 77

Overall Culture at Genesys vs Salesforce

67
/ 100
Genesys

Employees at Genesys rate their Overall Culture a 67/100, with HR and Product as the two departments that rate their experience the highest.

82
/ 100
Salesforce

Employees at Salesforce rate their Overall Culture a /100, with Communications and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

  • Genesys67
  • Salesforce

Employee Net Promoter Score at Genesys vs Salesforce

15
eNPS
Genesys
94 Promoters 47%
42 Passives 21%
63 Detractors 32%
54
eNPS
Salesforce
1037 Promoters 65%
386 Passives 24%
183 Detractors 11%

Employee Net Promoter Score
Winner by %

  • Genesys16
  • Salesforce

Gender Score at Genesys vs Salesforce

74
/ 100
Genesys

Employees at Genesys rate their Gender Score a 74/100, with Marketing and Sales as the two departments that rate their experience the highest.

83
/ 100
Salesforce

Employees at Salesforce rate their Gender Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

  • Genesys
  • Salesforce83

Diversity Score at Genesys vs Salesforce

54
/ 100
Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

83
/ 100
Salesforce

Employees at Salesforce rate their Diversity Score a /100, with Admin and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 29%

  • Genesys
  • Salesforce84

Perk and Benefits Score at Genesys vs Salesforce

67
/ 100
Genesys

Employees at Genesys rate their Perk and Benefits Score a 67/100, with HR and Customer Support as the two departments that rate their experience the highest.

82
/ 100
Salesforce

Employees at Salesforce rate their Perk and Benefits Score a /100, with Legal and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

  • Genesys67
  • Salesforce

Professional Development Score at Genesys vs Salesforce

48
/ 100
Genesys

Employees at Genesys rate their Professional Development Score a 48/100, with Sales and Customer Support as the two departments that rate their experience the highest.

77
/ 100
Salesforce

Employees at Salesforce rate their Professional Development Score a /100, with Operations and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 29%

  • Genesys47
  • Salesforce

Leadership Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Leadership Culture Ratings vs Salesforce Ratings based on looking at 12279 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your CEO?".

  • Genesys69
  • Salesforce

Compensation Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Compensation Culture Ratings vs Salesforce Ratings based on looking at 4251 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "Do you believe you're paid fairly?".

  • Genesys67
  • Salesforce

Team Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Team Culture Ratings vs Salesforce Ratings based on looking at 3905 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

  • Genesys72
  • Salesforce

Environment Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Environment Culture Ratings vs Salesforce Ratings based on looking at 7607 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "What's the work pace at your company?".

  • Genesys63
  • Salesforce

Sentiment Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Sentiment Culture Ratings vs Salesforce Ratings based on looking at 5146 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "Are you typically excited about going to work each day?".

  • Genesys71
  • Salesforce