Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 238

TOTAL RATINGS: 2650

Salesforce Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1764

TOTAL RATINGS: 43568

Genesys vs Salesforce

Compare Genesys versus Salesforce for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 238 employees and customers of Genesys and 1764 employees and customers of Salesforce.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.

3.7/5

Product Quality

4/5

3.7/5

Pricing

4.1/5

3.7/5

Customer Service

4/5

NPS Score

44%	Promoters
23%	Passive
33%	Detractors

NPS Score

62%	Promoters
11%	Passive
27%	Detractors

Net Promoter Score
Winner by 24

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Working at Genesys vs Working at Salesforce

72 / 100

CEO Rating

Marc Benioff

87 / 100

CEO Rating
Winner by 15%

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

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Salesforce

Employees at Salesforce rate their CEO, Marc Benioff, 87/100. This score is 15% higher than the scores of Genesys' CEO, Tony Bates. Employees in the Operations and Communications departments rate Marc Benioff the highest.

CEO Score 72

CEO Score

CEO Score 87

Overall Culture 67

Overall Culture

Overall Culture 82

eNPS

Gender Score 74

Gender Score

Gender Score 83

Diversity Score 54

Diversity Score

Diversity Score 83

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 82

Professional Dev. 48

Professional Dev.

Professional Dev. 77

Overall Culture at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Overall Culture a 67/100, with HR and Product as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Overall Culture a /100, with Communications and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

Genesys
Salesforce82

Employee Net Promoter Score at Genesys vs Salesforce

eNPS

Genesys

95 Promoters 47%

42 Passives 21%

63 Detractors 32%

eNPS

Salesforce

1037 Promoters 65%

386 Passives 24%

183 Detractors 11%

Employee Net Promoter Score
Winner by %

Genesys16
Salesforce

Gender Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Gender Score a 74/100, with Marketing and Sales as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Gender Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Genesys
Salesforce83

Diversity Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Diversity Score a /100, with Admin and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 29%

Genesys
Salesforce84

Perk and Benefits Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a 67/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Perk and Benefits Score a /100, with Legal and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

Genesys
Salesforce82

Professional Development Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a 48/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Professional Development Score a /100, with Operations and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 29%

Genesys47
Salesforce

Leadership Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Leadership Culture Ratings vs Salesforce Ratings based on looking at 12282 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you approve of the job your executive team is doing at your company?" and "Does Your Boss Hurt Your Company Culture?".

Genesys
Salesforce86

Compensation Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Compensation Culture Ratings vs Salesforce Ratings based on looking at 4254 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Do you believe you're paid fairly?".

Genesys
Salesforce83

Team Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Team Culture Ratings vs Salesforce Ratings based on looking at 3907 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What are some of the best things about your team?".

Genesys
Salesforce89

Environment Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Environment Culture Ratings vs Salesforce Ratings based on looking at 7608 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Is your work environment positive or negative?".

Genesys
Salesforce77

Sentiment Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Sentiment Culture Ratings vs Salesforce Ratings based on looking at 5147 ratings from employees of the two companies. Ratings come from the answers to questions like "What makes you most happy at work?" and "What's going wrong and how can it be improved?".

Genesys71
Salesforce