Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 235

TOTAL RATINGS: 2618

Salesforce Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 597

TOTAL RATINGS: 12395

Genesys vs Salesforce

Compare Genesys versus Salesforce for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 235 employees and customers of Genesys and 597 employees and customers of Salesforce.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.

3.7/5

Product Quality

4/5

3.7/5

Pricing

4/5

3.7/5

Customer Service

4/5

NPS Score

44%	Promoters
23%	Passive
33%	Detractors

NPS Score

62%	Promoters
12%	Passive
26%	Detractors

Net Promoter Score
Winner by 25

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Working at Genesys vs Working at Salesforce

72 / 100

CEO Rating

Marc Benioff

87 / 100

CEO Rating
Winner by 15%

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

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Salesforce

Employees at Salesforce rate their CEO, Marc Benioff, 87/100. This score is 15% higher than the scores of Genesys' CEO, Tony Bates. Employees in the Business Development and Operations departments rate Marc Benioff the highest.

CEO Score 72

CEO Score

CEO Score 87

Overall Culture 66

Overall Culture

Overall Culture 80

eNPS

Gender Score 74

Gender Score

Gender Score 79

Diversity Score 54

Diversity Score

Diversity Score 77

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 89

Professional Dev. 45

Professional Dev.

Professional Dev. 69

Overall Culture at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Overall Culture a 66/100, with HR and Product as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Overall Culture a /100, with Communications and Business Development as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Genesys66
Salesforce

Employee Net Promoter Score at Genesys vs Salesforce

eNPS

Genesys

92 Promoters 47%

42 Passives 21%

63 Detractors 32%

eNPS

Salesforce

291 Promoters 63%

102 Passives 22%

71 Detractors 15%

Employee Net Promoter Score
Winner by %

Genesys14
Salesforce

Gender Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Gender Score a 74/100, with Marketing and Sales as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Gender Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

Genesys74
Salesforce

Diversity Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Diversity Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 23%

Genesys54
Salesforce

Perk and Benefits Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a 67/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Perk and Benefits Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 22%

Genesys67
Salesforce

Professional Development Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a 45/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Professional Development Score a /100, with Communications and Business Development as the two departments that rate their experience the highest.

Professional Development Score
Winner by 24%

Genesys45
Salesforce

Leadership Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Leadership Culture Ratings vs Salesforce Ratings based on looking at 3761 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "What do you like best about the leadership team?".

Genesys69
Salesforce

Compensation Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Compensation Culture Ratings vs Salesforce Ratings based on looking at 1954 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Are you satisfied with your stock/equity compensation?".

Genesys67
Salesforce

Team Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Team Culture Ratings vs Salesforce Ratings based on looking at 1657 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate the quality of your coworkers?".

Genesys71
Salesforce

Environment Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Environment Culture Ratings vs Salesforce Ratings based on looking at 2320 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What % of the time are you bored at work?".

Genesys63
Salesforce

Sentiment Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Sentiment Culture Ratings vs Salesforce Ratings based on looking at 1848 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Genesys71
Salesforce