Genesys Claimed Company

EMPLOYEE PARTICIPANTS: 240

TOTAL RATINGS: 2687

Salesforce Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 1764

TOTAL RATINGS: 43568

Genesys vs Salesforce

Compare Genesys versus Salesforce for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 240 employees and customers of Genesys and 1764 employees and customers of Salesforce.

Genesys

Genesys's brand is ranked #896 in the list of Global Top 1000 Brands, as rated by customers of Genesys. Their current valuation is $89.41M.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.

3.7/5

Product Quality

4/5

3.7/5

Pricing

4.1/5

3.7/5

Customer Service

4/5

NPS Score

43%	Promoters
24%	Passive
33%	Detractors

NPS Score

62%	Promoters
11%	Passive
27%	Detractors

Net Promoter Score
Winner by 25

See how Genesys compares to its competitors

inContact

Nuance Communications

ASPECT SOFTWARE, INC.

Aspect

Five9 Inc

See how Salesforce compares to its competitors

Working at Genesys vs Working at Salesforce

72 / 100

CEO Rating

Marc Benioff

87 / 100

CEO Rating
Winner by 15%

Genesys

Genesys doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Salesforce

Employees at Salesforce rate their CEO, Marc Benioff, 87/100. This score is 15% higher than the scores of Genesys' CEO, Tony Bates. Employees in the Operations and Communications departments rate Marc Benioff the highest.

CEO Score 72

CEO Score

CEO Score 87

Overall Culture 67

Overall Culture

Overall Culture 82

eNPS

Gender Score 76

Gender Score

Gender Score 83

Diversity Score 54

Diversity Score

Diversity Score 83

Perk And Benefits 68

Perk And Benefits

Perk And Benefits 82

Professional Dev. 49

Professional Dev.

Professional Dev. 77

Overall Culture at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Overall Culture a 67/100, with HR and Product as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Overall Culture a /100, with Communications and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 15%

Genesys67
Salesforce

Employee Net Promoter Score at Genesys vs Salesforce

eNPS

Genesys

96 Promoters 47%

42 Passives 21%

64 Detractors 32%

eNPS

Salesforce

1037 Promoters 65%

386 Passives 24%

183 Detractors 11%

Employee Net Promoter Score
Winner by %

Genesys15
Salesforce

Gender Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Gender Score a 76/100, with Marketing and Sales as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Gender Score a /100, with Business Development and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Genesys77
Salesforce

Diversity Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Diversity Score a 54/100, with Sales and Marketing as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Diversity Score a /100, with Admin and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 29%

Genesys
Salesforce84

Perk and Benefits Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Perk and Benefits Score a 68/100, with HR and Customer Support as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Perk and Benefits Score a /100, with Legal and Communications as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 14%

Genesys68
Salesforce

Professional Development Score at Genesys vs Salesforce

/ 100

Genesys

Employees at Genesys rate their Professional Development Score a 49/100, with Sales and Customer Support as the two departments that rate their experience the highest.

/ 100

Salesforce

Employees at Salesforce rate their Professional Development Score a /100, with Operations and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 28%

Genesys48
Salesforce

Leadership Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Leadership Culture Ratings vs Salesforce Ratings based on looking at 12294 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What does the leadership team need to get better at?".

Genesys69
Salesforce

Compensation Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Compensation Culture Ratings vs Salesforce Ratings based on looking at 4259 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "How often do you get a raise?".

Genesys67
Salesforce

Team Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Team Culture Ratings vs Salesforce Ratings based on looking at 3910 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Genesys72
Salesforce

Environment Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Environment Culture Ratings vs Salesforce Ratings based on looking at 7613 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "What's the work pace at your company?".

Genesys64
Salesforce

Sentiment Culture Ratings vs Salesforce

Genesys rates % lower than Salesforce on Sentiment Culture Ratings vs Salesforce Ratings based on looking at 5151 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What do you like best about your company?".

Genesys71
Salesforce