Salesforce vs ServiceNow | Comparably
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Salesforce Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1941
TOTAL
RATINGS
45948
ServiceNow Claimed Company
EMPLOYEE
PARTICIPANTS
508
TOTAL
RATINGS
4385

Salesforce vs ServiceNow

Compare Salesforce versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1941 employees and customers of Salesforce and 508 employees and customers of ServiceNow.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.


4/5
Product Quality
4.2/5
4.1/5
Pricing
4.1/5
4/5
Customer Service
4.1/5
35
NPS Score
62%Promoters
11%Passive
27%Detractors
44
NPS Score
63%Promoters
18%Passive
19%Detractors

Net Promoter Score
Winner by 9


See how Salesforce compares to its competitors

Working at Salesforce vs Working at ServiceNow

Marc Benioff Salesforce's CEO
86 / 100

CEO Rating

87 / 100

CEO Rating
Winner by 1%

Salesforce

Salesforce doesn't have enough ratings to calculate the Team Culture Ratings.

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ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 1% higher than the scores of Salesforce's CEO, Marc Benioff. Employees in the Finance and Sales departments rate Bill McDermott the highest.


CEO Score 86
CEO Score
CEO Score 87
Overall Culture 82
Overall Culture
Overall Culture 80
51
eNPS
38
Gender Score 82
Gender Score
Gender Score 82
Diversity Score 83
Diversity Score
Diversity Score 69
Perk And Benefits 82
Perk And Benefits
Perk And Benefits 84
Professional Dev. 76
Professional Dev.
Professional Dev. 58

Overall Culture at Salesforce vs ServiceNow

82
/ 100
Salesforce

Employees at Salesforce rate their Overall Culture a 82/100, with Communications and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

80
/ 100
ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

  • Salesforce
  • ServiceNow80

Employee Net Promoter Score at Salesforce vs ServiceNow

51
eNPS
Salesforce
1106 Promoters 63%
432 Passives 25%
219 Detractors 12%

Employee Net Promoter Score
Winner by 13%

38
eNPS
ServiceNow
239 Promoters 59%
79 Passives 20%
82 Detractors 21%
  • Salesforce
  • ServiceNow38

Gender Score at Salesforce vs ServiceNow

82
/ 100
Salesforce

Employees at Salesforce rate their Gender Score a 82/100, with Business Development and Communications as the two departments that rate their experience the highest.

Tied

82
/ 100
ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Tied

  • Salesforce82
  • ServiceNow

Diversity Score at Salesforce vs ServiceNow

83
/ 100
Salesforce

Employees at Salesforce rate their Diversity Score a 83/100, with Admin and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 14%

69
/ 100
ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • Salesforce83
  • ServiceNow

Perk and Benefits Score at Salesforce vs ServiceNow

82
/ 100
Salesforce

Employees at Salesforce rate their Perk and Benefits Score a 82/100, with Legal and Communications as the two departments that rate their experience the highest.

84
/ 100
ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Salesforce
  • ServiceNow84

Professional Development Score at Salesforce vs ServiceNow

76
/ 100
Salesforce

Employees at Salesforce rate their Professional Development Score a 76/100, with Operations and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 18%

58
/ 100
ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

  • Salesforce
  • ServiceNow58

Leadership Culture Ratings vs ServiceNow

Salesforce
86 / 100

Leadership Culture Ratings vs ServiceNow
Winner by 3%

Salesforce rates % higher than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 13439 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do you feel comfortable giving your boss negative feedback?".

  • Salesforce
  • ServiceNow83

Compensation Culture Ratings vs ServiceNow

Salesforce
83 / 100

Compensation Culture Ratings vs ServiceNow
Winner by 4%

Salesforce rates % higher than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 4737 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

  • Salesforce
  • ServiceNow80

Team Culture Ratings vs ServiceNow

Salesforce
89 / 100

Team Culture Ratings vs ServiceNow
Winner by 7%

Salesforce rates % higher than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 4304 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Are your company's meetings effective?".

  • Salesforce
  • ServiceNow83

Environment Culture Ratings vs ServiceNow

Salesforce
77 / 100

Environment Culture Ratings vs ServiceNow
Winner by 2%

Salesforce rates % higher than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 8061 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What is most positive about the culture and environment at your company?".

  • Salesforce
  • ServiceNow75

Sentiment Culture Ratings vs ServiceNow

Salesforce
85 / 100

Sentiment Culture Ratings vs ServiceNow
Winner by 2%

Salesforce rates % higher than ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 5634 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "What's going wrong and how can it be improved?".

  • Salesforce
  • ServiceNow83

See how Salesforce compares to its competitors