Salesforce vs ServiceNow | Comparably
Comparably
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Salesforce Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
597
TOTAL
RATINGS
12395
ServiceNow Claimed Company
EMPLOYEE
PARTICIPANTS
504
TOTAL
RATINGS
4336

Salesforce vs ServiceNow

Compare Salesforce versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 597 employees and customers of Salesforce and 504 employees and customers of ServiceNow.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

4/5
Product Quality
4.2/5
4/5
Pricing
4.1/5
4/5
Customer Service
4.1/5
36
NPS Score
62%Promoters
12%Passive
26%Detractors
44
NPS Score
63%Promoters
18%Passive
19%Detractors

Net Promoter Score
Winner by 8

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See how ServiceNow compares to its competitors

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Working at Salesforce vs Working at ServiceNow

Marc Benioff Salesforce's CEO
87 / 100

Tied

Bill McDermott ServiceNow's CEO
Bill McDermott
87 / 100

Tied

Salesforce

Salesforce doesn't have enough ratings to calculate the Team Culture Ratings.

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ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 0% lower than the scores of Salesforce's CEO, Marc Benioff. Employees in the Finance and Sales departments rate Bill McDermott the highest.

CEO Score 87
CEO Score
CEO Score 87
Overall Culture 80
Overall Culture
Overall Culture 80
48
eNPS
40
Gender Score 79
Gender Score
Gender Score 82
Diversity Score 77
Diversity Score
Diversity Score 69
Perk And Benefits 89
Perk And Benefits
Perk And Benefits 84
Professional Dev. 69
Professional Dev.
Professional Dev. 57

Overall Culture at Salesforce vs ServiceNow

80
/ 100
Salesforce

Employees at Salesforce rate their Overall Culture a 80/100, with Communications and Business Development as the two departments that rate their experience the highest.

Tied

80
/ 100
ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

Tied

  • Salesforce
  • ServiceNow80

Employee Net Promoter Score at Salesforce vs ServiceNow

48
eNPS
Salesforce
291 Promoters 63%
102 Passives 22%
71 Detractors 15%

Employee Net Promoter Score
Winner by 8%

40
eNPS
ServiceNow
236 Promoters 60%
79 Passives 20%
81 Detractors 20%
  • Salesforce
  • ServiceNow38

Gender Score at Salesforce vs ServiceNow

79
/ 100
Salesforce

Employees at Salesforce rate their Gender Score a 79/100, with Business Development and Communications as the two departments that rate their experience the highest.

82
/ 100
ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

Gender Score
Winner by 3%

  • Salesforce79
  • ServiceNow

Diversity Score at Salesforce vs ServiceNow

77
/ 100
Salesforce

Employees at Salesforce rate their Diversity Score a 77/100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 8%

69
/ 100
ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • Salesforce
  • ServiceNow69

Perk and Benefits Score at Salesforce vs ServiceNow

89
/ 100
Salesforce

Employees at Salesforce rate their Perk and Benefits Score a 89/100, with HR and Legal as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 5%

84
/ 100
ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

  • Salesforce
  • ServiceNow84

Professional Development Score at Salesforce vs ServiceNow

69
/ 100
Salesforce

Employees at Salesforce rate their Professional Development Score a 69/100, with Communications and Business Development as the two departments that rate their experience the highest.

Professional Development Score
Winner by 12%

57
/ 100
ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

  • Salesforce69
  • ServiceNow

Leadership Culture Ratings vs ServiceNow

Salesforce
81 / 100
ServiceNow
83 / 100

Salesforce rates % lower than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 4186 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "Does your manager seem to care about you as a person?".

  • Salesforce
  • ServiceNow83

Compensation Culture Ratings vs ServiceNow

Salesforce
84 / 100

Compensation Culture Ratings vs ServiceNow
Winner by 5%

ServiceNow
79 / 100

Salesforce rates % higher than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 2243 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

  • Salesforce
  • ServiceNow79

Team Culture Ratings vs ServiceNow

Salesforce
85 / 100

Team Culture Ratings vs ServiceNow
Winner by 3%

ServiceNow
82 / 100

Salesforce rates % higher than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 1882 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Are your company's meetings effective?".

  • Salesforce
  • ServiceNow82

Environment Culture Ratings vs ServiceNow

Salesforce
78 / 100

Environment Culture Ratings vs ServiceNow
Winner by 3%

ServiceNow
75 / 100

Salesforce rates % higher than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 2503 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "On average, how many hours do you work a day?".

  • Salesforce
  • ServiceNow75

Sentiment Culture Ratings vs ServiceNow

Salesforce
85 / 100

Sentiment Culture Ratings vs ServiceNow
Winner by 2%

ServiceNow
83 / 100

Salesforce rates % higher than ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 2190 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What's going wrong and how can it be improved?".

  • Salesforce
  • ServiceNow83

See how Salesforce compares to its competitors

See how ServiceNow compares to its competitors