Salesforce vs ServiceNow | Comparably
Comparably
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Salesforce Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1764
TOTAL
RATINGS
43568
ServiceNow Claimed Company
EMPLOYEE
PARTICIPANTS
510
TOTAL
RATINGS
4391

Salesforce vs ServiceNow

Compare Salesforce versus ServiceNow for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 1764 employees and customers of Salesforce and 510 employees and customers of ServiceNow.

Salesforce

Salesforce's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Salesforce. Their current market cap is $201.44B.

ServiceNow

ServiceNow's brand is ranked #331 in the list of Global Top 1000 Brands, as rated by customers of ServiceNow. Their current market cap is $115.73B.

4/5
Product Quality
4.2/5
4.1/5
Pricing
4.1/5
4/5
Customer Service
4.1/5
35
NPS Score
62%Promoters
11%Passive
27%Detractors
44
NPS Score
63%Promoters
18%Passive
19%Detractors

Net Promoter Score
Winner by 9

See how Salesforce compares to its competitors

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See how ServiceNow compares to its competitors

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Working at Salesforce vs Working at ServiceNow

Marc Benioff Salesforce's CEO
87 / 100

Tied

Bill McDermott ServiceNow's CEO
Bill McDermott
87 / 100

Tied

Salesforce

Salesforce doesn't have enough ratings to calculate the Team Culture Ratings.

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ServiceNow

Employees at ServiceNow rate their CEO, Bill McDermott, 87/100. This score is 0% lower than the scores of Salesforce's CEO, Marc Benioff. Employees in the Finance and Sales departments rate Bill McDermott the highest.

CEO Score 87
CEO Score
CEO Score 87
Overall Culture 82
Overall Culture
Overall Culture 80
54
eNPS
40
Gender Score 83
Gender Score
Gender Score 82
Diversity Score 83
Diversity Score
Diversity Score 69
Perk And Benefits 82
Perk And Benefits
Perk And Benefits 84
Professional Dev. 77
Professional Dev.
Professional Dev. 58

Overall Culture at Salesforce vs ServiceNow

82
/ 100
Salesforce

Employees at Salesforce rate their Overall Culture a 82/100, with Communications and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

80
/ 100
ServiceNow

Employees at ServiceNow rate their Overall Culture a /100, with Marketing and Customer Support as the two departments that rate their experience the highest.

  • Salesforce
  • ServiceNow80

Employee Net Promoter Score at Salesforce vs ServiceNow

54
eNPS
Salesforce
1037 Promoters 65%
386 Passives 24%
183 Detractors 11%

Employee Net Promoter Score
Winner by 14%

40
eNPS
ServiceNow
240 Promoters 60%
80 Passives 20%
82 Detractors 20%
  • Salesforce
  • ServiceNow38

Gender Score at Salesforce vs ServiceNow

83
/ 100
Salesforce

Employees at Salesforce rate their Gender Score a 83/100, with Business Development and Communications as the two departments that rate their experience the highest.

Gender Score
Winner by 1%

82
/ 100
ServiceNow

Employees at ServiceNow rate their Gender Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

  • Salesforce83
  • ServiceNow

Diversity Score at Salesforce vs ServiceNow

83
/ 100
Salesforce

Employees at Salesforce rate their Diversity Score a 83/100, with Admin and Communications as the two departments that rate their experience the highest.

Diversity Score
Winner by 14%

69
/ 100
ServiceNow

Employees at ServiceNow rate their Diversity Score a /100, with Customer Support and Sales as the two departments that rate their experience the highest.

  • Salesforce84
  • ServiceNow

Perk and Benefits Score at Salesforce vs ServiceNow

82
/ 100
Salesforce

Employees at Salesforce rate their Perk and Benefits Score a 82/100, with Legal and Communications as the two departments that rate their experience the highest.

84
/ 100
ServiceNow

Employees at ServiceNow rate their Perk and Benefits Score a /100, with Design and Marketing as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 2%

  • Salesforce82
  • ServiceNow

Professional Development Score at Salesforce vs ServiceNow

77
/ 100
Salesforce

Employees at Salesforce rate their Professional Development Score a 77/100, with Operations and Communications as the two departments that rate their experience the highest.

Professional Development Score
Winner by 19%

58
/ 100
ServiceNow

Employees at ServiceNow rate their Professional Development Score a /100, with Marketing and Sales as the two departments that rate their experience the highest.

  • Salesforce
  • ServiceNow58

Leadership Culture Ratings vs ServiceNow

Salesforce
86 / 100

Leadership Culture Ratings vs ServiceNow
Winner by 3%

ServiceNow
83 / 100

Salesforce rates % higher than ServiceNow on Leadership Culture Ratings vs ServiceNow Ratings based on looking at 12714 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

  • Salesforce
  • ServiceNow83

Compensation Culture Ratings vs ServiceNow

Salesforce
83 / 100

Compensation Culture Ratings vs ServiceNow
Winner by 4%

ServiceNow
79 / 100

Salesforce rates % higher than ServiceNow on Compensation Culture Ratings vs ServiceNow Ratings based on looking at 4546 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "What is the best part about your compensation package?".

  • Salesforce83
  • ServiceNow

Team Culture Ratings vs ServiceNow

Salesforce
89 / 100

Team Culture Ratings vs ServiceNow
Winner by 7%

ServiceNow
82 / 100

Salesforce rates % higher than ServiceNow on Team Culture Ratings vs ServiceNow Ratings based on looking at 4135 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What are some of the best things about your team?".

  • Salesforce89
  • ServiceNow

Environment Culture Ratings vs ServiceNow

Salesforce
77 / 100

Environment Culture Ratings vs ServiceNow
Winner by 2%

ServiceNow
75 / 100

Salesforce rates % higher than ServiceNow on Environment Culture Ratings vs ServiceNow Ratings based on looking at 7794 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Is your work environment positive or negative?".

  • Salesforce77
  • ServiceNow

Sentiment Culture Ratings vs ServiceNow

Salesforce
85 / 100

Sentiment Culture Ratings vs ServiceNow
Winner by 2%

ServiceNow
83 / 100

Salesforce rates % higher than ServiceNow on Sentiment Culture Ratings vs ServiceNow Ratings based on looking at 5494 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

  • Salesforce
  • ServiceNow83

See how Salesforce compares to its competitors

See how ServiceNow compares to its competitors