Frost Bank – The worst customer service I have ever seen working on a Home Improvement Loan. Frost drags out the process by repeatedly asking for the same thing but not emailing you, to tell you what exactly they need. Responses take well over 24 hours to get back to you.

Frost Bank give their customers a square deal and keep their assets safe and sound. read more

The worst customer service I have ever seen working on a Home Improvement Loan. Frost drags out the process by repeatedly asking for the same thing but not emailing you, to tell you what exactly they need. Responses take well over 24 hours to get back to you.

What do you like best about the leadership team?

stop all the favoritism and judge the employees on the quality of their work

What does the leadership team need to get better at?

leadership says one thing to you, then turns around and changes everything.. they will look you in the face, smile and lie!

Briefly describe your overall experience at your company

Wonderful place to work; coming here was one of the best decisions I ever made. Frost truly believes in doing right.

Briefly describe your overall experience at your company

We have a great company culture of caring

Briefly describe your overall experience at your company

My overall experience at this company is AMAZING!

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