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Gladly Software Claimed Company
Gladly is crafting a modern customer support platform with people at the ?? of it - made for today’s mobile, social, always connected consumer. read more
Gladly Software Company Culture
Gladly Software Culture
This score is derived from employee ratings & reviews3.7/5
Gladly Software's Overall Culture is rated B-
Top Rated Culture Dimensions
Environment
AHappiness
B+Perks & Benefits
BCompensation
B-Leadership
B-Gladly Software CEO
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Joseph Ansanelli
68 /100
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Mission, Vision, & Values
We believe legendary customer service starts with people talking to people. So we put customers and conversations at the heart of Gladly. Because customers aren’t ticket numbers or cases, they’re people. With Gladly, agents are empowered to be naturally productive, with a modern messaging interface that gives them the ability to communicate across channels. So customers feel known and cared for every time.
Gladly Software Culture At a Glance
Gladly Software has 78 employees. 6 employees at Gladly Software have reviewed Gladly Software across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 Gladly Software employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Gladly Software are generally satisfied with their total compensation at Gladly Software, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Gladly Software are generally satisfied with their team. 6 Participants grade the quality of their coworkers a C. The majority believe the meetings at Gladly Software are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Gladly Software believe the environment at Gladly Software is positive. Most Participants believe the pace of work at Gladly Software is comfortably fast. About 67% of the employees at Gladly Software work 8 hours or less.
Overall, the employees at Gladly Software are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
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Anonymously Ask Gladly Software Employees Any Question
Anonymous Q&A with Gladly Software EmployeesMost Recent Q&A
What's the work from home policy like at Gladly Software?
Usually flexible when needed
What's the work from home policy like at Gladly Software?
Usually flexible when needed
H1B Visa
In 2019, Gladly Software applied for 3 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Gladly Software has a total of 78 employees
3
Total Applied
H1B Applications Outcome
- 100% Granted (3 out of 3)
- 0% Denied ( out of 3)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)
This data was calculated using publicly sourced data from OFLC Performance Data
Gender Score How positively women rate their overall experience at Gladly Software
N/A
Diversity Score How positively minorities rate their overall experience at Gladly Software
N/A
eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
0
eNPS Score
| 40% | Promoters |
|---|---|
| 20% | Passives |
| 40% | Detractors |
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Let Gladly Software Know You Want To Work There
Gladly Software vs Competitors
- 1st
Salesforce80 / 100 - 2nd
Zendesk76 / 100 - 3rdGladly Software76 / 100
- 4th
Oracle62 / 100
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