Gladly Software Claimed Company

EMPLOYEE PARTICIPANTS: 6

TOTAL RATINGS: 76

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 355

TOTAL RATINGS: 4388

Gladly Software vs Zendesk

Compare Gladly Software versus Zendesk for CEO Rating, Overall Culture Score, and other ratings. Results were generated by 6 employees at Gladly Software and 355 employees at Zendesk.

68 / 100

CEO Rating

Tom Eggemeier

75 / 100

CEO Rating
Winner by 7%

Gladly Software

Gladly Software doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 7% higher than the scores of Gladly Software's CEO, Joseph Ansanelli. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.

CEO Score 68

CEO Score

CEO Score 75

Overall Culture 76

Overall Culture

Overall Culture 76

eNPS

Gender Score N/A

Gender Score

Gender Score 78

Diversity Score N/A

Diversity Score

Diversity Score 74

Perk And Benefits 81

Perk And Benefits

Perk And Benefits 80

Professional Dev. N/A

Professional Dev.

Professional Dev. 59

See how Gladly Software compares to its competitors

Overall Culture at Gladly Software vs Zendesk

/ 100

Gladly Software

Employees at Gladly Software rate their Overall Culture a 76/100.

Tied

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Tied

Gladly Software
Zendesk76

Employee Net Promoter Score at Gladly Software vs Zendesk

eNPS

Gladly Software

2 Promoters 40%

1 Passives 20%

2 Detractors 40%

eNPS

Zendesk

137 Promoters 48%

76 Passives 26%

75 Detractors 26%

Employee Net Promoter Score
Winner by %

Gladly Software
Zendesk21

Gender Score at Gladly Software vs Zendesk

Not enough ratings

Gladly Software

Gladly Software doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner

Zendesk78

Diversity Score at Gladly Software vs Zendesk

Not enough ratings

Gladly Software

Gladly Software doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner

Zendesk74

Perk and Benefits Score at Gladly Software vs Zendesk

/ 100

Gladly Software

Employees at Gladly Software rate their Perk and Benefits Score a 81/100.

Perk and Benefits Score
Winner by 1%

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

Gladly Software
Zendesk81

Professional Development Score at Gladly Software vs Zendesk

Not enough ratings

Gladly Software

Gladly Software doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner

Zendesk59

Leadership Culture Ratings vs Zendesk

Tied

Gladly Software tied with Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 1013 ratings from employees of the two companies. Ratings come from the answers to questions like "Do Your Company Leaders Do What They Should to Retain You as an Employee?" and "Does Your Boss Hurt Your Company Culture?".

Gladly Software
Zendesk77

Compensation Culture Ratings vs Zendesk

Gladly Software rates % lower than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 655 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Gladly Software
Zendesk76

Team Culture Ratings vs Zendesk

Gladly Software rates % lower than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 578 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "How would you rate the quality of your coworkers?".

Gladly Software
Zendesk82

Environment Culture Ratings vs Zendesk

Gladly Software

82 / 100

Environment Culture Ratings vs Zendesk
Winner by 7%

Zendesk

75 / 100

Gladly Software rates % higher than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 587 ratings from employees of the two companies. Ratings come from the answers to questions like "What % of the time are you bored at work?" and "On average, how many hours do you work a day?".

Gladly Software
Zendesk75

Sentiment Culture Ratings vs Zendesk

Gladly Software rates % lower than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 666 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How confident are you about the future success of your company?".

Gladly Software
Zendesk78