Comparably

Freshdesk

EMPLOYEE PARTICIPANTS: 3

TOTAL RATINGS: 53

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 349

TOTAL RATINGS: 4330

Freshdesk vs Zendesk

Competitors at Freshdesk is not yet available. Get insights into the competitive rankings of Freshdesk CEO Rating, Culture Score, Brand Ranking, and other rankings soon.

Freshdesk

Freshdesk's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Freshdesk.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.

4/5

Product Quality

4.2/5

N/A

Pricing

4/5

N/A

Customer Service

4/5

100

NPS Score

100%	Promoters
0%	Passive
0%	Detractors

Net Promoter Score
Winner by 59

NPS Score

63%	Promoters
15%	Passive
22%	Detractors

See how Freshdesk compares to its competitors

Working at Freshdesk vs Working at Zendesk

Not enough ratings

CEO Rating

Tom Eggemeier

75 / 100

CEO Rating
Winner

Freshdesk

Freshdesk doesn't have enough ratings to calculate the Team Culture Ratings.

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Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.

CEO Score N/A

CEO Score

CEO Score 75

Overall Culture 76

Overall Culture

Overall Culture 76

eNPS

Gender Score N/A

Gender Score

Gender Score 78

Diversity Score 76

Diversity Score

Diversity Score 74

Perk And Benefits N/A

Perk And Benefits

Perk And Benefits 80

Professional Dev. N/A

Professional Dev.

Professional Dev. 60

Overall Culture at Freshdesk vs Zendesk

/ 100

Freshdesk

Employees at Freshdesk rate their Overall Culture a 76/100.

Tied

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Tied

Freshdesk
Zendesk76

Employee Net Promoter Score at Freshdesk vs Zendesk

Not enough ratings

Freshdesk

0 Promoters 0%

0 Passives 0%

0 Detractors 0%

eNPS

Zendesk

134 Promoters 47%

76 Passives 27%

74 Detractors 26%

Employee Net Promoter Score
Winner

Zendesk21

Gender Score at Freshdesk vs Zendesk

Not enough ratings

Freshdesk

Freshdesk doesn't have enough ratings to calculate Gender Score ratings.

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Not enough ratings

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner

Zendesk78

Diversity Score at Freshdesk vs Zendesk

/ 100

Freshdesk

Employees at Freshdesk rate their Diversity Score a 76/100.

Diversity Score
Winner by 2%

/ 100

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Freshdesk
Zendesk74

Perk and Benefits Score at Freshdesk vs Zendesk

Not enough ratings

Freshdesk

Freshdesk doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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Not enough ratings

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

Zendesk81

Professional Development Score at Freshdesk vs Zendesk

Not enough ratings

Freshdesk

Freshdesk doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner