Freshdesk vs Support.com | Comparably
Profile Image
VS
Profile Image
Freshdesk
EMPLOYEE
PARTICIPANTS
3
TOTAL
RATINGS
53
Support.com Claimed Company
EMPLOYEE
PARTICIPANTS
46
TOTAL
RATINGS
649

Freshdesk vs Support.com

Competitors at Freshdesk is not yet available. Get insights into the competitive rankings of Freshdesk CEO Rating, Culture Score, Brand Ranking, and other rankings soon.

Freshdesk

Freshdesk's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Freshdesk.

Support.com

Support.com's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Support.com. Their current market cap is $90.03M.


4/5
Product Quality
3.2/5
N/A
Pricing
3.3/5
N/A
Customer Service
3.2/5
100
NPS Score
100%Promoters
0%Passive
0%Detractors

Net Promoter Score
Winner by 88

12
NPS Score
56%Promoters
0%Passive
44%Detractors

Working at Freshdesk vs Working at Support.com

 Freshdesk's CEO
Not enough ratings

CEO Rating

60 / 100

CEO Rating
Winner

Freshdesk

Freshdesk doesn't have enough ratings to calculate the Team Culture Ratings.

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Support.com

Employees at Support.com rate their CEO, Lance Rosenzweig, 60/100. Employees in the Operations and Customer Support departments rate Lance Rosenzweig the highest.


CEO Score N/A
CEO Score
CEO Score 60
Overall Culture 76
Overall Culture
Overall Culture 70
eNPS
-4
Gender Score N/A
Gender Score
Gender Score 56
Diversity Score 76
Diversity Score
Diversity Score 76
Perk And Benefits N/A
Perk And Benefits
Perk And Benefits 72
Professional Dev. N/A
Professional Dev.
Professional Dev. 86

Overall Culture at Freshdesk vs Support.com

76
/ 100
Freshdesk

Employees at Freshdesk rate their Overall Culture a 76/100.

Overall Culture
Winner by 6%

70
/ 100
Support.com

Employees at Support.com rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

  • Freshdesk
  • Support.com70

Employee Net Promoter Score at Freshdesk vs Support.com

?
Not enough ratings
Freshdesk
0 Promoters 0%
0 Passives 0%
0 Detractors 0%

Employee Net Promoter Score
Winner

-4
eNPS
Support.com
16 Promoters 45%
2 Passives 6%
17 Detractors 49%

Employee Net Promoter Score
Winner

  • Support.com-4

Gender Score at Freshdesk vs Support.com

?
Not enough ratings
Freshdesk

Freshdesk doesn't have enough ratings to calculate Gender Score ratings.

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?
Not enough ratings
Support.com

Employees at Support.com rate their Gender Score a /100, with Customer Support as the department that rate their experience the highest.

Gender Score
Winner

  • Support.com56

Diversity Score at Freshdesk vs Support.com

76
/ 100
Freshdesk

Employees at Freshdesk rate their Diversity Score a 76/100.

Tied

76
/ 100
Support.com

Employees at Support.com rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Tied

  • Freshdesk
  • Support.com76

Perk and Benefits Score at Freshdesk vs Support.com

?
Not enough ratings
Freshdesk

Freshdesk doesn't have enough ratings to calculate Perk and Benefits Score ratings.

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?
Not enough ratings
Support.com

Employees at Support.com rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner

  • Support.com73

Professional Development Score at Freshdesk vs Support.com

?
Not enough ratings
Freshdesk

Freshdesk doesn't have enough ratings to calculate Professional Development Score ratings.

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?
Not enough ratings
Support.com

Employees at Support.com rate their Professional Development Score a /100.

Professional Development Score
Winner

  • Support.com90

Leadership Culture Ratings vs Support.com

Freshdesk doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Support.com69

Compensation Culture Ratings vs Support.com

Freshdesk doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Support.com63

Team Culture Ratings vs Support.com

Freshdesk doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Support.com72

Environment Culture Ratings vs Support.com

Freshdesk doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Support.com77

Sentiment Culture Ratings vs Support.com

Freshdesk doesn't have enough ratings to calculate the Team Culture Ratings.

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  • Support.com62